KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Gets the job done with really neat features
What do you like best about the product?
KnowBe4 is great at Phish Training and the password strength and repeat checker (I forgot what they call it) is really helpful for making sure our employees are correctly rotating their passwords. It's incredibly helpful.
What do you dislike about the product?
There are lots of things you can do with KnowBe4, but it often only gets used for the most simple tasks - shorting us out on getting the best ROI potential. This isn't necessarily KnowBe4's fault, but when we talk about security KnowBe4 is one of the last things we mention. Other tools we have are more important and do more than KnowBe4.
What problems is the product solving and how is that benefiting you?
Within our organization, we use KnowBe4 for phish training and ensuring that our employees are staying compliant with our password policies. I'm sure there are a few other things we use it for, but those are the main features we use. We've been able to find our most vulnerable employees who are susceptible to clicking links or reusing known passwords and help train them to avoid those pitfalls.
Recommendations to others considering the product:
KnowBe4 is great, but it's easy to forget you have it. It's only as good as long as you use it. Make sure you remind yourself to do a phishing campaign or other security checks, otherwise it doesn't do much for you.
KB4 Makes the Management of Security Awareness Training Easy
What do you like best about the product?
The library contains a lot of relevant content, which is refreshed on a regular basis. This helps keep the training up to date and prevents users from becoming bored, aiding with engagement.
What do you dislike about the product?
Smart groups don't account for all of my complex use cases, so there are times when I need to do some manual work and some juggling to get people in the right training.
What problems is the product solving and how is that benefiting you?
We are able to have auditable information about our security awareness training program, which is a must-have for different security certifications and client requirements. Additionally, educating users is very important in keeping our organization safe and KB4 does a good job of it.
KnowBe4 - Test your users knowledge on phishing
What do you like best about the product?
I really enjoy the training that KnowBe4 offers, as well as the simulated phishing attacks and reporting available on how your users did against tests.
What do you dislike about the product?
We have had some troubles getting the "Phish Alert" button to work on Macs. KnowBe4 has been engaged, but so far has not found a solution.
What problems is the product solving and how is that benefiting you?
Without some sort of mechanism to test your users, you will never know how they would do under a real phishing campaign. This tool allows us to test, report, and train users. This allows us to show our board how we are doing, and how we are improving.
Outstanding support and product
What do you like best about the product?
Training and phishing campaigns are very flexible. Support is top nothx
What do you dislike about the product?
Sometimes there are too many options. Having ability to have specify the top 3-5 courses for an admin would be great (while still having access to the rest for those that want more). Also...would be great to have every course as a non-skip option as a default.
What problems is the product solving and how is that benefiting you?
General user awareness to security. Kevin’s videos on how an attack occurs is concise and great for people to see.
Recommendations to others considering the product:
Experience has been great. Get recommendations from your KB4 before talking to any mgmt to propose the training courses, phishing setup, the cadence, rollout of the phish alert button. Think about how you want to handle potential phish emails from users vs how they are currently handling them.
Great information security awareness platform
What do you like best about the product?
Very easy to use and with several customized templates. The customer support is very good and helpful when it's necessary to talk to them. There are several options of trainings in English.
What do you dislike about the product?
There are few options of trainnings deppending on the language you choose. In Portuguese there are few updated translations and there ones that are available have in the title dates such as 2019, 2018 and others.
What problems is the product solving and how is that benefiting you?
There are some issues such as translations, some confusing questions and some questions are very complex or technical comparing with the other questions in the same assessment.
Recommendations to others considering the product:
Deppending on the sector it's good to decide the order of the trainings. Some of them are very difficult and could be used by the IT department. Other ones are easier but can be hard for most of the employees. It is also good to think of the impact of the training and how it can improve the cyber security skills and the behaviour inside the company.
Well Oriented and Very effective Security awareness content
What do you like best about the product?
Security Awareness Training content has a broad level of Security vectors and covering almost all regulatory compliances.
Also totally customizable to create your own Phishing assessment
Also totally customizable to create your own Phishing assessment
What do you dislike about the product?
KnowBe4 should cover India based compliance regulation as well as regional training.
What problems is the product solving and how is that benefiting you?
We strongly believe that Security awareness is the first level of defense and knowBe4 helps us to make such awareness across the user about Phishing email, Different social engineering activity, Identity, and access management..etc.
Employees become responsible as well responsive to report short of malicious acts. so that the security team can respond to it and take the necessary action.
Employees become responsible as well responsive to report short of malicious acts. so that the security team can respond to it and take the necessary action.
Recommendations to others considering the product:
I strongly recommend using KnowBe4 for security awareness and Phishing assessment.
Highly recommended for SMEs
What do you like best about the product?
The extensive library of training modules, simulated phishing tests, monthly reports and easy to use interface. The training modules are regularly updated to be relevant to the changing cyber threat landscape.
What do you dislike about the product?
Nothing really. A lot of my co-workers are not fond of completing the training modules.
What problems is the product solving and how is that benefiting you?
My organization staff are more aware of the dangers of phishing emails. They training helps them to spot suspicious emails and refrain from clicking on links that are not relevant to their work. If in doubt, they will check with IT Dept on the legitimacy of the email. As a result the organization phishing has been on a downtrend since we started the training and simulated phishing tests.
Training for Your Last Line of Defense
What do you like best about the product?
KnowBe4 has great training videos, a great platform for making your own phishing emails, and the best feature is probably the Phish ER system where you can use the system to analysis a reported message from your users for malware (using a scan from Virus Total) and then if it is malicious you can rip the messages from all users inboxes. This feature alone is worth the price of admission.
What do you dislike about the product?
I wish there was an option to do more customized vhishing emails as well as smishing.
What problems is the product solving and how is that benefiting you?
Our company was getting hit with a lot of phishing emails. Using Know Be 4's tools, I've been able to train users not to click on everything and ask questions about a suspicious email.
End user review
What do you like best about the product?
I really like the automation of the tool. It is nice to be able to be completely hands off. Also, the support is great! They are always able to help and usually will offer to make changes or improvements for you.
What do you dislike about the product?
Trying to enforce end users who have fallen for campaigns to do the training. This is not a KnowBe4 issue though.
What problems is the product solving and how is that benefiting you?
We are just trying to give our end users the best chance at identifying phishing emails before they fall for one that will cost the company tons of money!
Recommendations to others considering the product:
Very easy to implement and administer
Good CyberSecurity awareness partner
What do you like best about the product?
The linkage between phishing tests and training is very useful to resolving the "humans are the biggest risk" factor.
What do you dislike about the product?
Would like to have more best practices information on utilization of the complete package.
What problems is the product solving and how is that benefiting you?
Not only helps with end user awareness and training, but also provides a good way to document that for audits & exams.
Recommendations to others considering the product:
Certainly makes meeting compliance goals for security training much easier.
showing 561 - 570