KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Great cybersecurity training courses for all staff
What do you like best about the product?
The courses are well-created to familiarize all staff with security-related concepts and how to avoid falling victims to hackers. The courses are including questions that keep the audience engaged. KnowBe4 is sending you messages with the latest cyber attacks.
What do you dislike about the product?
The courses might seem a little boring to IT professionals with cybersecurity knowledge. It will be great if there is an option to skip all the material and just answer the questions to validate knowledge without watching the videos.
What problems is the product solving and how is that benefiting you?
We are using KnowBe4 in our organization to make sure that all employees are familiar with basic cybersecurity principles and act more mindfully to protect the company.
Effective Security Training
What do you like best about the product?
Most critically, employees liked the training, they were engaged and spoke about it with their colleagues.
What do you dislike about the product?
Honestly, in terms of off the self training, there was little to dislike.
What problems is the product solving and how is that benefiting you?
The primary problem was having an effective training program that is trackable for compliance purposes. The benefits are improved user actions and a drop in spam interactions.
Build Security Awareness Culture
What do you like best about the product?
Various methods. Series, training material and training experts
What do you dislike about the product?
Lack of multi-language support on time. Templates configuration needs to be simplified.
What problems is the product solving and how is that benefiting you?
Making Security training interesting.
KnowBe4 has proven to be a comprehensive and effective testing and training platform
What do you like best about the product?
The training library covers a wide range of topics and styles to match our organization's infosec delivery and goals
What do you dislike about the product?
There is a wide disparity in the amount of training available between the top two tiers, Platinum and Diamond. We recently upgraded to take advantage of the broader scope of training.
What problems is the product solving and how is that benefiting you?
We are able to provide a consistent base of training for new hires and existing users.
Monitoring individual users and groups (by job-role) in order to provide remedial training and reporting to managers, admin, and our security committee.
Keeping infosec in front of our users by sending regular security tips and scam of the week/month examples.
Monitoring individual users and groups (by job-role) in order to provide remedial training and reporting to managers, admin, and our security committee.
Keeping infosec in front of our users by sending regular security tips and scam of the week/month examples.
Recommendations to others considering the product:
Most important to us is the support and recommendations that KnowBe4 provided to get us started and keep up with a changing threat landscape.
Our Customer Success advisor keeps an eye on our dashboard and we get regular calls to help us adjust our campaigns and awareness programs.
KnowBe4 is not a turnkey solution; we applied some effort to tailor the platform to meet our user audience and working environment.
Our Customer Success advisor keeps an eye on our dashboard and we get regular calls to help us adjust our campaigns and awareness programs.
KnowBe4 is not a turnkey solution; we applied some effort to tailor the platform to meet our user audience and working environment.
Professional services engineer in Cyber adjacent field
What do you like best about the product?
Frequent enough updates without being too chatty. Good blend of humor and factual information
What do you dislike about the product?
A little bit more marketing orientation than I would like, but I can tune it out if required.
What problems is the product solving and how is that benefiting you?
Internal phishing and other cyber threats to OUR business, as well as applying the principles covered in the training to our clients' systems
Recommendations to others considering the product:
Get something that covers your organization from a cybersecurity standpoint
Security Awareness Training Platform
What do you like best about the product?
In terms of automating phishing campaigns and training, knowbe4 is quite good.
What do you dislike about the product?
Reports feature, Role base Access Control
What problems is the product solving and how is that benefiting you?
Role-based access controls have improved slightly.
Recommendations to others considering the product:
Organizations with limited budgets can adopt this solution.
Good and engaging content
What do you like best about the product?
The length of the modules, along with the up-to-date content that all employees and family can relate to.
What do you dislike about the product?
Nothing really to highlight here, no complaints.
What problems is the product solving and how is that benefiting you?
Ensuring employees have up-to-date security awareness training that they can apply at work and at home.
There is a reasone they are the market leader
What do you like best about the product?
Awareness is all about Content - and KB4 has a ridiculous amount of relevant content in all the languages we need ranging from classic "questionnaire" to modern Netflix-style videos. The Phishing simulation is spot on, and the possbility to do both high-level and very low-level edits based on your capabilities and targets much appreciated. Finally, the dedicated customer success manager is very helpful in getting you across the first hurdles.
What do you dislike about the product?
Integration into AD was "painful" despite the seemingly easy tool - configuration is a mess. It would greatly benefit from a GUI that allows selecting what to sync from the AD instead of having to do trial and error.
What problems is the product solving and how is that benefiting you?
We have done awareness training in the past but on a "one-shot" basis only and without any success control. KB4 allows us to start with a structured approach with real success criteria. The modern style content also helps us motivate our employees to actually take the courses and remember the content.
Recommendations to others considering the product:
Get your free test drive and take a look at the Mod store with all their Content - you will be entertained for days
Highly recommended one of the best I have tried
What do you like best about the product?
It contains a wide variety of very useful tools and good support for users, quite intuitive and very helpful. The handling of the tool has been of great help for the diversity of personnel that we manage, this has been of great help to us, the platform is accessible and allows us to keep a review of our progress this training follow-up makes us see our strengths and weaknesses about our knowledge in this new digital era that has encompassed us and that many people now use as a lifestyle
What do you dislike about the product?
In truth, we have not had many inconveniences to report, they have not been enough situations for us to stop liking them. generally language support has been one of the biggest things that has affected us but it is not something that relevant, For example the training videos have some kind of delay in the subtitles but it is not relevant
What problems is the product solving and how is that benefiting you?
Intrusion problems, mishandling of information, disorder that has put security at risk have been solved. This has helped us to maintain a better order and peace of mind regarding the handling of information, staff have managed to identify various circumstances of attacks that generally occur and have been overlooked most of the time.
Recommendations to others considering the product:
Very good tool that helps them to train with real life examples and improve safety in daily life
Great help for security training!!
What do you like best about the product?
It has a lot of content in several languages. It allows to create training campaigns and reminds managers automatically. It allows to do simulated phishing exercises.
What do you dislike about the product?
Maybe the metrics could have ways to be more granular (or detailed).
What problems is the product solving and how is that benefiting you?
All the employees, contractors and directors can be fully trained which not only lowers the risk of the organization but also help us to comply with regulations.
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