KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Great service from a Cybersecurity Company
What do you like best about the product?
KnowBe4 provides updated training for our end users that is easy to understand. They also provide excellent phishing testing that we push out monthly. This has greatly reduced the number of people clicking on unknown links in email.
What do you dislike about the product?
There's not much to dislike about KnowBe4. The only complaint I have is that the procedure to replace existing training can be a little confusing at times.
What problems is the product solving and how is that benefiting you?
Before KnowBe4 we had staff click on anything inside emails without concern for what damage they might cause. After implementing KnowBe4 training and phishing tests our click through rate dropped from 30% to less than 1%.
Great Experience
What do you like best about the product?
The simulation of phishing emails is advanced.
What do you dislike about the product?
Too many options on videos is a little overwhelming
What problems is the product solving and how is that benefiting you?
Compllaince and making employees more aware of phishing emails.
An easy way to help educate our employees and increase their awareness of information security
What do you like best about the product?
KnowBe4's training format is ideal in that it is in easy-to-consume sizes and is crafted to be interesting rather than dry and boring. Our employees also enjoy the phishing campaigns and have viewed it as a contest of sorts to see who is better at identifying phishing attempts.
What do you dislike about the product?
I wish there was more flexibility to customize the training by adding our own company-specific content. And of course, a lower cost would always be appreciated.
What problems is the product solving and how is that benefiting you?
The training has helped our employees be more aware of the wide diversity of potential attacks and how to recognize them without triggering an incident. It has raised their overall security awareness and ability to recognize issues as well as how to handle them. This has been very beneficial since the employees are truly our first line of defense.
Top On-demand security training
What do you like best about the product?
KnowBe4's training is very flexible and the on-demand nature helps to ensure high completion rates of trainees. The training material is easy to understand and follow through.
What do you dislike about the product?
The Automated Security Awareness Program builder (ASAP) is configurable, but not dynamic in real-time. The ability to customize per each interactive response would be nice to have.
What problems is the product solving and how is that benefiting you?
I needed a training program that includes actionable tasks, tips, training content suggestions and a task management calendar. My need was helping my organization and the employees to stay safe.
Easy going online training.
What do you like best about the product?
Easy to use and follow training. Understandable slides and voice is very clear
What do you dislike about the product?
I a little long course. some media controls are a little weird.
What problems is the product solving and how is that benefiting you?
Provides user's knowledge on cyber security in an easily understandable manner.
Enterprise Awareness Product Security Review
What do you like best about the product?
Scenarios covered in the training such as software vulnerability, and phishing vulnerability are extremely helpful! End users can be in the know-how of potential threats with the topics covered. The content is very engaging and the availability in multiple languages is a big plus for large organizations that have a presence in multiple countries.
What do you dislike about the product?
1. Lack of SOPs to deploy the solution.
2. Need more step-by-step guidance with setup and configuration
3. Lack of ability to copy templates
4. Better design of the web console
5. Additional reporting capabilities needed
6. Lack of API's
2. Need more step-by-step guidance with setup and configuration
3. Lack of ability to copy templates
4. Better design of the web console
5. Additional reporting capabilities needed
6. Lack of API's
What problems is the product solving and how is that benefiting you?
Tracking and reporting on Phishing emails. Also the need to protect Pharma, Payer data that is HIPAA compliant. With the recent attacks on Healthcare companies, Security Awareness should be top of the list for any CIO
An Unexpected Turn
What do you like best about the product?
I am personally a favorite of the wide array of modules/training videos. There is so much that they even have an entire store! You can learn so much and I guarantee you that even if you're an expert, you'll still learn something. No matter how much experience you have in IT, CyberSecurity, or Phishing awareness, there is always something new to be learned through KnowBe4.
What do you dislike about the product?
Introduction to the admin side of things was a learning curve for me at first, but that's not to say that it's entirely a bad thing... You get a lot of advanced features when setting up users at your company for KnowBe4 Training. I had to have two sessions with my account manager to make sure I got the hang of things. There is a lot you can do in terms of customizability & configuration for training campaigns, so I can see somebody getting overwhelmed pretty easily by the amount of information/settings.
What problems is the product solving and how is that benefiting you?
KnowBe4 adequately stays up to date on the latest trends and IT news. Technology is constantly evolving and so are cybercriminals. KnowBe4 stays on top of what is the latest phishing attack or newly developed malicious scheme and does a great job delivering to its customers how to stay alert.
KnowBe4 is the best way we've found to try to strengthen that weakest link that is human nature.
What do you like best about the product?
KnowBe4 helps us educate and train our users so that they don't fall for phishing scams or any of the other risks to security.
What do you dislike about the product?
I don't see a downside, it's worth the price for us.
What problems is the product solving and how is that benefiting you?
It's reducing risks to the business.
Better and Cheaper Than Most
What do you like best about the product?
Fairly intuitive interface. Broad spectrum of modules that range in time and engagement.
What do you dislike about the product?
They could benefit from creating learning modules are have game mechanics to engage users better.
What problems is the product solving and how is that benefiting you?
It solves the problem of getting users to be able to consciously identify email and phone scams. More awareness keeps these scams at the forefront of their minds.
Nice and effective
What do you like best about the product?
Well designed and to the point, customised module as per needs
What do you dislike about the product?
it must be more technical and should have some different level of training. some training can be designed to have difficulty levels as per role
What problems is the product solving and how is that benefiting you?
making us more aware of the security landscape
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