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Useful for top-of-mind cybersecurity awareness
What do you like best about the product?
Module-specific and job-specific test attacks
What do you dislike about the product?
Interface is clunky for resending/recredentialing users; users report confusion on completion status of training modules
What problems is the product solving and how is that benefiting you?
Cybersecurity should be top of mind, especially in healthcare. KnowBe4 checks a lot of boxes of keeping users up to date on vulnerabilities and best practices.
Comprehensive training platform for security and privacy
What do you like best about the product?
The library of training choices is quite extensive. I like how we can tailor each year's annual campaigns based on what we want to include and there are so many options to go through. The content has almost always been right on target and updated with the accelerating threat landscape.
What do you dislike about the product?
Some of our users still seem to struggle navigating into KB4 and doing their training. I don't know exactly how to suggest improvement in the UI necessarily. But it comes up here and there. One thing I've noticed is that when I get the KB4 email with trainings to do, I click the link to follow to the training, go through my SSO, and then it opens on the landing page and not on the training I clicked.
What problems is the product solving and how is that benefiting you?
We have used the phishing campaigns every quarter to test and evaluate the risk of our employees in that manner. I love this part. The SAT portion is more to fulfill control requirements.
Nice product
What do you like best about the product?
Easy to setup and fake spam emails to test the end users awareness, good training material
What do you dislike about the product?
Some content are shown in Japanese with English subtitle, can have more orginal content
What problems is the product solving and how is that benefiting you?
Improve end users awareness of the spam and phsising email, they are more cautious and careful than before
Security Awareness Training Review
What do you like best about the product?
The training is easy and user friendly. Implementation could be better, set up is a little confusing. But, the customer support is great, so that makes it better. We use this product often and there are many trainings to choose from.
What do you dislike about the product?
I wish the setup was easier. If I haven't used it in a while, I have to remember how to set it up all over again.
What problems is the product solving and how is that benefiting you?
It educates our employees about scams and brings awareness as to how to handle potentially dangerous information
Very useful software with great support
What do you like best about the product?
Knowbe4 and phishER allows for a high degree of automatoin to your phishing traing and responce. This is a great software for a small IT team that wants to increse the strength of their human firewall. There cu
What do you dislike about the product?
The phish ER ( phih alrert) button can be diffcult to work with if you are on a email server that isn't part of the big two. They are easy to intergrate into google and O365 though.
What problems is the product solving and how is that benefiting you?
We have scene a increase in our securityu scores from end users clicking on phishing emails
KnowBe4 - Phishing simulations and training
What do you like best about the product?
Phshing simulations are getting better and better. Plus, user risk profiles makes it easier to manage training.
What do you dislike about the product?
Some trainings are outdated. Need more tranings to be included for non-tech user base.
What problems is the product solving and how is that benefiting you?
It helps run phishing simulations smoothly. Helps us prepare better for BEC compromise.
Great Training Tool for Phishing
What do you like best about the product?
I like that there are many options to choose from when it comes to scheduling and sending out training to my endusers.
What do you dislike about the product?
The amount of links that it takes to get to my training.
What problems is the product solving and how is that benefiting you?
Training my endusers on what to look out for with the recieve a phishing email.
KnowBe4 Review
What do you like best about the product?
it gives us the feedback we need to know like how many people are taking it how long they stay signed in. We also like the phishing campains that we are able to build ourselves.
What do you dislike about the product?
there is not a whole lot not to like. Its a good product and it is well written with up to date senarios.
What problems is the product solving and how is that benefiting you?
it is helps with our cyberseurity insurance by having this system in place.
Would Recomend
What do you like best about the product?
It' s simple, easy, and to the point. Trainings are short and sweet.
What do you dislike about the product?
No major downsides. It would be nice if training campagins updated to the latest content automatically.
What problems is the product solving and how is that benefiting you?
Help support end user awarness and vigilance.
good platform, plenty of features for training, testing & educating end users
What do you like best about the product?
The user management portal for training and keeping track of phishing campaigns makes the administration portion very easy to control.
What do you dislike about the product?
I wish there was some AI built into creating and managing campaigns. Also, it would be great if there was a reminder feature for letting users know they have not completed their training.
What problems is the product solving and how is that benefiting you?
Training users to be aware of potential scams & creative phishing techniques.
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