KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
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KnowBE4 Security Awareness training is a must!
What do you like best about the product?
Relevant questions that were based on real-world threats, thorough, easy to understand, and most suited for all users. Also has a lot of scenario and training elements that make it easy to use.
What do you dislike about the product?
Nothing at the moment. Everything is set up perfectly fine and is customizable to tailor to any environment or user's needs. Has been great with us so far among our users.
What problems is the product solving and how is that benefiting you?
Solving issues such as phishing scams awareness, also understanding threats such as ransomware and bad actors. Allowing users to be taught basic cyber security principles in order to better protect not only themselves but the network as a whole.
Great Platform for Straightforward Cybersecurity Training
What do you like best about the product?
Easy Platform to use. Th's very helpful to be able to integrate it with AD to ease the onboarding and archiving of users. The reporting covers most of our needs and the library of content is first-rate.
What do you dislike about the product?
We use the password-less login feature in our environment. In our experience, it can sometimes take up to an hour for an email to be sent/received by a user after they request a password-less link. This can be confusing and frustrating for users expecting a more immediate response from the KB4 system.
What problems is the product solving and how is that benefiting you?
We have definitely increased our user awareness and knowledge of Cybersecurity issues and dangers. We are successfully keeping these topics top-of-mind for our users and our Phish-Prone scores are steadily dropping.
Engaging Security Awareness Training
What do you like best about the product?
KnowBe4 creates security awareness training that is short and sweet while still being effective.
What do you dislike about the product?
The only downside that concerns me is the price tag. It's somewhat of a one-trick pony, BUT they are VERY good at what they do.
What problems is the product solving and how is that benefiting you?
KnowBe4 SAT allowed us to quickly and easily roll out an effective training program, see progress reports and even "secretly" test employees to validate the efficacy of training.
Great Continuous End-User Training Service
What do you like best about the product?
The whole service is great! The default or customizable internal phishing campaigns, ranging from easy to hard, option to use current real-world phishing attempts catared to our users.
What do you dislike about the product?
The part that I really dislike is that even though they say that you don't require any programming knowledge to modify their template, you actually do. I had to brush up on my knowledge in order to get my company logo and other images to work well. Using code allows the administrator to truly modify the templates and make them your own.
What problems is the product solving and how is that benefiting you?
Now that our organization has turned to the Work-From-Home model, it is making it easier to keep our end-users training on the common threats that are happening around us and I create training campaigns to annoy the user and manager until they finish the training. We also do a rotating schedule of phishing tests one month and training the following. Most users now are a bit more weary and aware of all emails, and question them. They come to me on things that they are not sure of, and that is something that we like and feel that we all are benefiting from it.
Really interesting
What do you like best about the product?
All the publications made by KnowBe4 are very interesting and very helpful.
What do you dislike about the product?
I think there are not downsides of this program.
What problems is the product solving and how is that benefiting you?
It helped me to resolve security issues in my job.
KnowBe4 knows cyber awareness
What do you like best about the product?
Two strong attributes of KnowBe4 -- Diversity of training content AND pro-active customer service
What do you dislike about the product?
Reporting still has issues.
Specifically, when a user clicks on phish link, the log/CVS report does not show time details that correspond to actual activity -- may want to also consider adding time of activity to include seconds, not just hour:minute
Specifically, when a user clicks on phish link, the log/CVS report does not show time details that correspond to actual activity -- may want to also consider adding time of activity to include seconds, not just hour:minute
What problems is the product solving and how is that benefiting you?
User Education and Training
Easily allows various levels of education for those who are more skilled vs less skilled around Cyber risk
Easily allows various levels of education for those who are more skilled vs less skilled around Cyber risk
My experience with KnowBe4
What do you like best about the product?
Training is tailored to specific duties - i.e. Developer, InfoSec, non-IT
What do you dislike about the product?
Some training / remediation sessions are redundant
What problems is the product solving and how is that benefiting you?
General awareness of current attack patterns and how you can protect against them
Cyber Security Trainings the best most up to date Videos out there
What do you like best about the product?
I have been using Knowbe4 platform to provide cyber security training annually to our whole organization. I got it to say, is easy to use, I like their SSO and Provision features along with the Phish Alert bottom where users can click on their Outlook E-mails if they encounter any phishing emails.
Other than the features and easy-to-use GUI, I like that their training is up to date, especially for the annual trainings, as we know, threats changes over time and Knowbe4 helps us to keep us informed of the latest trends and educate the end users.
Another Note, our Representative always helps us out as to set up trainings for new hires, is one of those things, set up and forget it until next year.
Other than the features and easy-to-use GUI, I like that their training is up to date, especially for the annual trainings, as we know, threats changes over time and Knowbe4 helps us to keep us informed of the latest trends and educate the end users.
Another Note, our Representative always helps us out as to set up trainings for new hires, is one of those things, set up and forget it until next year.
What do you dislike about the product?
At the begginning I did not like Knowbe4 as they did not provide an easy way for us to provision the users, but now with their new updates, this was fixed. Specially for third party IdPs like Okta. I'm sure the platform is not perfect and some videos come in premium but hopefully, Knowbe4 becomes cheaper and develop more their platform. Especially integrations hope this platform could be integrated with EDRs software as if someone clicks a malicious e-mail, they should get a training refresher automatically
Oh also their SSO integration can be a bit annoying as we always get redirection errors by the browser when one is trying to login
Oh also their SSO integration can be a bit annoying as we always get redirection errors by the browser when one is trying to login
What problems is the product solving and how is that benefiting you?
Cyber Security Trainings and Compliance, Our organization is required to provide cyber security training and even if we were not required, KnowBe4 helpss us to automate this part. automatated security trainings
KnowBe4 is a great tool to use to educate staff on the basics of email security
What do you like best about the product?
It is a great tool for teaching staff about ways scammers can phish you via email. My favorite feature is the integration with outlook to allow you to report phishing emails.
What do you dislike about the product?
My least favorite part of KnowBe4's interface is their admin portal as it is not as intuitive as I would like it to be and can be rather difficult to find some things.
What problems is the product solving and how is that benefiting you?
It has been a wonderful resource for educating the staff on emerging cybersecurity threats and it does it in an easy way for the non computer user to still be able to understand.
KnowBe4 at Selkirk College
What do you like best about the product?
One of the best things about KnowBe4 training is its interactive and engaging content. The training courses are designed to be interactive, fun, and engaging, using real-life scenarios, simulations, and games to make learning more effective and enjoyable. The training modules are also available in multiple languages, which is helpful for organizations with diverse teams.
What do you dislike about the product?
Sometimes, I find the cartoons are a little childish.
What problems is the product solving and how is that benefiting you?
It is bringing awareness of what to watch for in phishing emails. The content that KnowBe4 uses and that we have to pick from is fabulous.
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