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Reviews from AWS customer

3 AWS reviews

External reviews

2,164 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Food Production

Great tools and support.

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
KnowBe4's security awareness training is very helpful to us because it not only gives us templetes and tools to start with, it also provides us with the opportunity to create our own custom items to give a better representation of what we would actually see come through our email.
What do you dislike about the product?
The only downside that we are currently experiencing is more from our side than KnowBe4. I recently took over responsibilities and have reinvigorated the training program within the company. This has caused some users to be a little too vigilant when utilizing PAB. I am confidant that with more consistant and continued training of all our users I will see better response.
What problems is the product solving and how is that benefiting you?
The KnowBe4 Security Awareness Training is allowing us to continue to teach all our users things to be aware of and watch out for. This keeps everyone thinking about what is in an email before just clicking on a link or responding.


    Masood K.

It was comprehensive and informative

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
A little reminder on the regular habits we tend to forget
What do you dislike about the product?
Nothing in particular that I dislike about the training
What problems is the product solving and how is that benefiting you?
Update on information that comes in handy on a daily basis


    Ben L.

Very complete package.

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
I think the built-in training modules are very helpful. They offer a variety of different modules that should fit most needs. The staff is very helpful in setting up campaigns.
What do you dislike about the product?
There can be too many modules. It can be hard to find the one that fits your needs best. I have found the staff very helpful in finding the module needed.
What problems is the product solving and how is that benefiting you?
It is helping our teachers and staff be more aware of phishing and the dangers associated with it.


    David R.

Great Tool

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
The user Interface is easy to use. A great tool to train employees on suspicious emails.
What do you dislike about the product?
There is not a lot of dislike about the training.
What problems is the product solving and how is that benefiting you?
It helps users double-check emails and links. They are thinking ahead if it's safe to click on a suspicious email.


    Mike D.

Knowbe4 review

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
I like the multiple offerings that Knowbe4 provides. This allow us to present a good variety to our users and keeps them from experiencing training fatique. I also like multiple language offerings as we have both English and French users.
What do you dislike about the product?
I dont have many complaints to be honest, knowbe4 has been nothing but innovative in the phishing space. We did have an issue initially where it was hard to reach out to our assigned csm but that has since been resolved.
What problems is the product solving and how is that benefiting you?
Knowbe4 helps us tackle educating users on phishing, security awareness training and keeping up to date with the latest security trends. It also allows us to monitor who the most "frequent flyers" are so we can personally coach them on what they are doing wrong.


    Matthew S.

Solid training platform with good and engaging content for users.

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about KnowBe4 Security Awareness Training is the selection of unique and engaging content. The training modules are modern, deliver the message, and are actually interesting. There are modules to suit many use cases from general security to more targetted training for specific users or activities.
What do you dislike about the product?
Integration into the corporate domain is a little clunky and not as seemless as it could be, better APIs and connectivity to HR platforms so that a company could unify its entire employee training schedule in one area would be a nice feature to have.
What problems is the product solving and how is that benefiting you?
The Security Awareness Training helps our small and agile security team to focus more on our security tasks, taking the burden of creating and providing content for training which is often a compliance requirement. It also provides good, actionable report data for presenting to security stakeholders.


    Hospital & Health Care

Good product for end users!

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
It trains the end users on what emails they should watch out for.
What do you dislike about the product?
Our company doesn't enforce it as a policy that needs to be completed.
What problems is the product solving and how is that benefiting you?
Has let the end users idenify more clearly on what to look for suspicous emails.


    Higher Education

Simple, clear, and to the point

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
The real-world examples were very helpful and provided important context.
What do you dislike about the product?
The time watching a person talking was not particularly helpful; voiceovers with more pertinent visuals are sufficient.
What problems is the product solving and how is that benefiting you?
KnowBe4 shines light on the critical problem of information security and making sure we're not giving away the keys to the kingdom. This protects our organization.


    Higher Education

KnowBe4 Provides Security Training and Testing that I Don't Have to Create

  • July 29, 2022
  • Review provided by G2

What do you like best about the product?
Training that is already written. And testing that is already packaged.
What do you dislike about the product?
The interface isn't always the most efficient.
What problems is the product solving and how is that benefiting you?
In trying to educate my end users on cybersecurity awareness, KnowBe4 helps my employer comply with its cybersecurity Insurance requirements.


    Camilo C.

Timely Reminders That Keep Up With the Cyber Security Needs

  • July 29, 2022
  • Review provided by G2

What do you like best about the product?
The concise yet direct training provided by KnowBe4 captures the attention of any trainee in a way that makes you stay in tuned with the dangers and proactive actions one can take.
What do you dislike about the product?
The way the content is shared could use a bit of a facelift to appeal to and attract the attention of individuals who could truly benefit from the information being dispensed.
What problems is the product solving and how is that benefiting you?
It allows our team members and our organization as a whole to stay focused on other parts of our business without worrying a lot about cyber dangers that exist.