KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Solid security awareness platform
What do you like best about the product?
KnowBe4 is continually updating its offerings and courses and how to deliver them.
What do you dislike about the product?
Many of the modules assume that your organization is a for-profit in the corporate world. I would like more learnign mdules and phishing tests that are relevant to non-profits.
What problems is the product solving and how is that benefiting you?
Getting our employees to take security seriously. Users ask more questions about suspicious emails.
Excellent product for phishing simulations
What do you like best about the product?
The use of real phishing emails as templates to send out to your user base allows you to inform and educate staff on the latest trends. The ability to send emails to individuals or highly vulnerable groups is another great feature that helps drive home the message about what users should be looking for.
What do you dislike about the product?
Recently, there has been more of an emphasis on templates in languages other than English. While I understand their desire to expand into more markets, I would like to see more effort put into adding additional templates in English. Also, I cannot filter templates, so I only see one language. Lastly, no domains have been added to the list or URLs used in the phishing emails. Advanced users spot the existing domains right away, spoiling the surprise element.
What problems is the product solving and how is that benefiting you?
KnowBe4 is used for phishing awareness training. Customizing the phishing tests has allowed me to gain insights into what users are clicking on and create education campaigns to reduce that behavior. It also allows me to report on how our organization is performing versus similar size companies in our industry.
KnowBe4 provides the tools and training we need to meet our Security Training initiative.
What do you like best about the product?
The training module selections and customer Service Reps' assistance with setting up training campaigns.
What do you dislike about the product?
We had some issues with the date/time formatting. The initial setup used the 24hr time format; later, a different admin changed it to the 12 hr format. The change did not propagate to all users, and a templated email for training ended up confusing users...half of them received the mm/dd/yyyy format, and the other half received the dd/mm/yyyy format. It would be helpful to have the option to set changes like this across the board.
What problems is the product solving and how is that benefiting you?
It provides the solution for our Company-wide security initiative regarding training users and automating the reporting, tracking, and clearing of phishing email messages.
Great experience so far
What do you like best about the product?
The ability to train the organization's employees without having to go through difficult use. The employees find the training valuable and helpful. They are able to provide feedback on what they liked and didn't like. I also really enjoy the fact that we can set up different phishing campaigns. It allows for the different difficulties of phishing, so if your easier is pretty versed in phishing, you can make it harder for them to figure out. You can also change the landing pages of phishing campaigns. You can tell the user that they clicked a phishing email or just act as if the page lost connection to the web and will give an error.
What do you dislike about the product?
There is a limitation in new training or the variety of training that we can use. For example, for cybersecurity, there are only about 4 different modules and I would like to see more. We do our training triannually and currently, we are making our employees do the same training every time. I would like to be able to have the users do different training every time. This would allow different information to be shown to our employees without having to create different training modules for each one.
What problems is the product solving and how is that benefiting you?
The knowledge that they hold as a whole. They are learning to become human firewalls. There wasn't a security culture here prior, and now we are developing one with the help of knowbe4.
Have been very happy with KnowBe4
What do you like best about the product?
Ability to track and organize training and compliance much more efficiently than be fore we had KnowBe4
What do you dislike about the product?
Always prefer a lower cost. Have bee happy with the product and support
What problems is the product solving and how is that benefiting you?
Initially improved our cyber security training and employee education. Identified high-risk employees and targeted additional training. We then added it to our HR department to organize and manage our employee HR compliance and annual training.
KnowB4 review
What do you like best about the product?
having central location to consolidate our training for end users and seeing campaign feedback
What do you dislike about the product?
nothing, the only downside would be the gui of the web app can be comfusing for some, ive seen co-workers who couldnt figure out how to clear out a campaign after 6 months.
What problems is the product solving and how is that benefiting you?
phiishing, scams, email..what to watch out for
It´s been a useful tool for cibersecurity trainning and awareness program.
What do you like best about the product?
Trainnig is very useful and individual risk scoring.
What do you dislike about the product?
AD sincronization .. user reduced view of risk .. and risk management should be more flexible and formula should be indicated more clearly
What problems is the product solving and how is that benefiting you?
Trainning and phishing simulation.
Overall the training and instructors are very clear and good in delivering the right content
What do you like best about the product?
The topics are very well choosen, they are clear and not to hard for users without any technical background.
What do you dislike about the product?
At this point i havent come accross anything i did not like during these trainings
What problems is the product solving and how is that benefiting you?
Th eknowb4 training is helping to fill in a knowledge gap for a lot off people. For me as a CISO i love the proffesional help i am getting to do so
Knowbe4 Training platform
What do you like best about the product?
The user interface is easy to use and navigate around
What do you dislike about the product?
Training is quite limited in the gold tier. There should be more training design for all tiers
What problems is the product solving and how is that benefiting you?
It really helps us to do policy training, security awareness training, do awareness check on employees using vishing, phishing techniques
Moduslink IT Security and Compliance team
What do you like best about the product?
Training content is clear, updated and useful for users, quizzes are well constructed and training goal, in general, is met, also different languages options are great.
What do you dislike about the product?
It is difficult to create training from zero; it seems like additional software or developers must work to make the custom training files and that is an additional cost
What problems is the product solving and how is that benefiting you?
Employees better understand security measures in the company and their role as the first line of defense regarding IT Security. Also, the IT risk overall score is used in Board presentations.
showing 441 - 450