KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
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KnowBe4 has been an excellent resource
What do you like best about the product?
I like the amount of options I have to choose from and my favorite aspect is the metrics that is provided.
What do you dislike about the product?
If I had to have any "Dislike", I would say that I would like KB4 to remove some of the outdated materials that have since been replaced.
What problems is the product solving and how is that benefiting you?
We have seen a definite reduction is failures during our phishing campaigns that we send out.
A wealth of content in a variety of languages
What do you like best about the product?
I appreciate the breadth of the training courses available in the KB4 library as well as their translation into multiple languages. This is very helpful for growing companies like ours. The bogger we are, the more threats we face, and having localized content aids everyone's understanding.
What do you dislike about the product?
The downside would be the inability to edit. I would like to customize available modules to remove content that does not apply to us. I don't need to rebrand, just adjust content.
What problems is the product solving and how is that benefiting you?
As a player in the healthcare IT space, we are under constant scrutiny and often even attack. We face phishing, smishing, hiring scams, and so on. So we need to remain vigilant and keep employees current on the latest threats.
Best Security Awareness Training and Phishing Simulator out there.
What do you like best about the product?
Easy to use and extremely feature rich.
Great customizability and very end-user friendly
Great customizability and very end-user friendly
What do you dislike about the product?
No real downsides I can think of. great selection and users are positive.
What problems is the product solving and how is that benefiting you?
For compliance reasons, we need all our users to attend and pass security awareness training annually, and this system makes that a breeze to accomplish.
Refined, developed Security Awareness platform over the years
What do you like best about the product?
Understands humans are the weakest link in Cybersecurity. Improvements in the product / its offerings to cater to the evolving and old threats that affect organisations.
What do you dislike about the product?
Sometimes a little clunky to administer. Gap between latest "Cyber news threats" and what is being administered to employees. There needs to be a faster way to get such inputs in to the system.
What problems is the product solving and how is that benefiting you?
Even as an IT company, the cross section of employees are inadequately aware /skilled in detecting /acknowledging cyber threats that can affect them and the organisation. KNowBe4 address this squarely
Worthy tool for assessing our Organization metric of Security awareness
What do you like best about the product?
1. The vast number of domains and templates available in Phishing templates
2. Tracking of user training progress from the console and notification mailers to management
3. Availability of many training programs when compared with competitions
2. Tracking of user training progress from the console and notification mailers to management
3. Availability of many training programs when compared with competitions
What do you dislike about the product?
I do not see any currently
Even the customer support is great from KB4
Even the customer support is great from KB4
What problems is the product solving and how is that benefiting you?
For creating security awareness among the organization users and to strengthen the weakest link which is human
As a first time user the product has generally been easy to use and navigate, and get started with.
What do you like best about the product?
Good content with education, and good range of templates for simulation. Easy to configure and get started with.
What do you dislike about the product?
Some challenges with setting up Rules and Actions in Phish Alert - more so, hard to understand the data dictionary and how to structure things... more examples or suggested common rules would help. Perhaps community sharing of rules and actions would help with uptake for newbies.
What problems is the product solving and how is that benefiting you?
Making users aware of various types of malicious phishing techniques enables them to learn about them safely. It also provide organisations with an indication of human weaknesses and what areas of education and improvement are needed.
Entertaining, informative, and easy to complete
What do you like best about the product?
As a user, I enjoy the security awareness trainings. They are entertaining and do not require too much time, so they can be a nice quick break from work. We have used other training platforms in the past, and this one is better.
What do you dislike about the product?
It is not easy for me to access previously completed trainings. The dashboard is user friendly, but previous trainings seem to "disappear" and be inaccessible to review again.
What problems is the product solving and how is that benefiting you?
Keeping our employees aware and knowledgeable about IT and general risks. This benefits us to keep our company safe from IT threats. I find the trainings to be helpful.
Trainings people get excited to watch
What do you like best about the product?
The platforn is intuitive and has all the right featuers. SSO integration, Azure user provisioning, automatic enrollment and reporting. On top of that the content is solid and some of the videos are actually fun to watch.
What do you dislike about the product?
The inside man video track is great in that they have a solid idea of doing a season-based approach and storyline. This gets users excited, but some of the videos have little to no IT security training value, and you wonder why you are watching.
What problems is the product solving and how is that benefiting you?
It solves the compliance requirement for end-user training and provides a platform that IT does not have to develop and upkeep. It also provides a phishing platform to test users.
KnowBe4 Training
What do you like best about the product?
There is so much content available that you can find anything your company needs regarding cybersecurity. The options range from presentations to short skits.
What do you dislike about the product?
Sometimes the content choices can be overwhelming to sort through and decipher the best option.
What problems is the product solving and how is that benefiting you?
It helps us provide ongiong training and records a specific log of all activity for us.
KnowBe4
What do you like best about the product?
Lots of information, entertaining, concise. Easy for staff to complete lessons and assignments.
What do you dislike about the product?
Lessons can sometimes be repetitive, but I guess that is a good thing at reinforcing key concepts.
What problems is the product solving and how is that benefiting you?
Risk of data breach, viruses, etc.
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