External reviews
2,143 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great training for our employees
What do you like best about the product?
It keeps cybersecurity education simple, engaging, and realistic. Our employees have learned the importance of checking, re-checking, and double checking before clicking.
What do you dislike about the product?
We have had issues with false positives on tests, due to our outlook providing a 'report' function that is not recognized by KnowBe4.
What problems is the product solving and how is that benefiting you?
Our employees awareness of human error in cybersecurity - and it has benefited us from providing training, and educating employees on recognizing and responding to phishing attempts. It proactively safeguards our files and systems.
Great Security Awareness Training
What do you like best about the product?
It's ease of use and implementation are great within the product. We were able to rollout to several different teams within the organization of the training and theme for the month. There is a wide variety of templates that are able to be used for phishing training which we enjoy for the product.
What do you dislike about the product?
The training videos are not built out very well. There needs to be work done on getting more video options and training material for the videos when a user fails the phishing email.
What problems is the product solving and how is that benefiting you?
We must be PCI compliant and this meets the requirements for PCI. As well as able to train our users for potential phishing emails when they come in.
KnowBe4 Security Awareness Training review
What do you like best about the product?
Graphics and design is easy to view and understand. Text isn't cluttery and the data provided is accessible to new users. Email notifications aren't overwelming or irritating. Great believable examples of phishing emails that can really test even the most seasoned technology users.
What do you dislike about the product?
I would like suggestions for assisting staff that need support when identifying phishing attempts or how to reward staff that are avoiding the phishing attempts.
What problems is the product solving and how is that benefiting you?
This product helps organizations detect vulnerabilities for potential cybersecurity intrusions.
Reliable Training
What do you like best about the product?
The security awareness training offered is to the point and has engaging options like quizzes.
What do you dislike about the product?
Only dislike that there arent more topics covered.
What problems is the product solving and how is that benefiting you?
helps to keep security awareness office wide
Nice Dashboard
What do you like best about the product?
I like the dashboard that shows the organization's risk score, email campaign results, etc.
What do you dislike about the product?
The training library content includes a lot of cartoon- and avatar-based modules that can seem dated pretty quickly, and that might clash with the brand colors andy style of the organization.
What problems is the product solving and how is that benefiting you?
I'm not the actual admin, but have an admin login. I believe we use this tool primary to send test phishing emails to see who is clicking on them and therefore needs training or refresher training on how to spot phishing emails.
Great Product and Helpful Support
What do you like best about the product?
We deployed KnowBe4 in 2020 as part of our required security awareness training for SOC2 compliance. In the last 4 years we have tripled our size and KnowBe4 has continued to provide us with the necessary guidance and technical support.
What do you dislike about the product?
The training modules are depricated frequently which requires us to reconfigure campaigns each year. It would be better if knowbe4 had some packaged offerings that already incorporated the training changes.
What problems is the product solving and how is that benefiting you?
We deployed KnowBe4 in 2020 as part of our required security awareness training for SOC2 compliance. We also have grown significantly with a diverse user base via mergers and acquisitions. Knowbe4 is helping us align all of our new employees to the same security baseline.
Knowbe4 Experience
What do you like best about the product?
The training has been really valuable to our users as we have seen an improvement in reporting rates of phishing. We have also found the simulations to be a great tool to help users spot phishing.
What do you dislike about the product?
So far we have not experienced any major issues with the product after years of use.
What problems is the product solving and how is that benefiting you?
It is helping our users to spot and report malicious emails and since using the product we have had no incidents regarding successful phishing.
Knowbe4 simplifies the improvement of your company security awareness program
What do you like best about the product?
The hability to create automated campains for security awareness, with many different templates always updated and fresh content , usually the content is really ahead of the attacks trend , its easier for you to raise awareness for new phishing threats types
What do you dislike about the product?
The modstore for elearning is very complete but some videos we did not find them as much formal as we would like, all the relevant information is there
What problems is the product solving and how is that benefiting you?
Test the employees knowledge and awareness on email threats and help you raise the reporting of real threats as users get more awareness over time they become your 1st incident responders identifying real threats that were able to reach employees mailboxes
perfect
What do you like best about the product?
I like most is the variety and relevance of its training content
What do you dislike about the product?
be for you start with the system it takes a lot of time to organise the system.
What problems is the product solving and how is that benefiting you?
to plan awareness with everytime something news.
KnowBe4
What do you like best about the product?
From an HR standpoint, I like that I can add legal compliance trainings in the same system that our IT department uses. This streamlines the process and simplifies everything for employees.
What do you dislike about the product?
I am happy with the system overall. The one downside is that assigning training is a bit manual for us but that's due to how the system is managed rather than the system capabilities.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 for the compliance library for HR-related trainings. This allows us to give mandated training to employees across the US.
showing 31 - 40