What do you like best about the product?

I like the variety of information available.

What do you dislike about the product?

Nothing to dislike, again it is a user friendly platform. The only think I wish I could do was remove users from groups more easily.

What problems is the product solving and how is that benefiting you?

Providing asecurity awareness training for our company.

What do you like best about the product?

I like the vast content you can choose from, enabling you to make tailor-made solutions applicable to your organisation. We schedule monthly simulations for all our staff. The platform is easy o use and intuitive and comes with many integrations.

What do you dislike about the product?

The vast amount of content can sometimes make it difficult to select the best courses

What problems is the product solving and how is that benefiting you?

KnowBe4 has allowed us to ensure our staff are more security conscious in their everyday practices

What do you like best about the product?

The content is engaging and short enough to encourage all staff to complete the modules.

What do you dislike about the product?

There is nothing about the training that I dislike.

What problems is the product solving and how is that benefiting you?

Raising awareness to phishing emails, how to spot them and how to avoid them.

What do you like best about the product?

The variety of material frequently updated and available in various languages, the patform offer not only training but also other useful tools like the phishing test with the possibility to personalise the template, the landing page that appear when user click on the link, the languages, the page requesting simulation of credential enter, and setup an automatic training auto enrolment. There is also the Automated Security Awareness Program (ASAP) that create a customized security awareness program for our organization in just minutes, this save time. also all additional materials like Newsletters, posters, documents and assessment are important materials to use to improve the users culture. There is also the Assessment very important to check the users knowledged and the effectivenes of training camopaign. there is also tools liek physycal test with QR code to print and distribute in the offices to very if users scan the malicious QR code, plus the Second Chance a tool that can be integrate in the company environment to prompt with a message users before they visit a potentially unsafe or unknown website. An important thing that differentiates this platform from others is the possibility of personalizing training, completion certificates with your own itraining branding, uploading scorm nodules, personalizing reports for management, personalizing training by removing or modifying content.
The variety of material frequently updated and available in various languages, the patform offer not only training but also other useful tools like the phishing test with the possibility to personalise the template, the landing page that appear when user click on the link, the languages, the page requesting simulation of credential enter, and setup an automatic training auto enrolment. There is also the Automated Security Awareness Program (ASAP) that create a customized security awareness program for our organization in just minutes, this save time. also all additional materials like Newsletters, posters, documents and assessment are important materials to use to improve the users culture. There is also the Assessment very important to check the users knowledged and the effectivenes of training camopaign. there is also tools liek physycal test with QR code to print and distribute in the offices to very if users scan the malicious QR code, plus the Second Chance a tool that can be integrate in the company environment to prompt with a message users before they visit a potentially unsafe or unknown website. An important thing that differentiates this platform from others is the possibility of personalizing training, completion certificates with your own itraining branding, uploading scorm nodules, personalizing reports for management, personalizing training by removing or modifying content. The initial Implementation is easy, do not take a lot of time, just need to allow the domain and IP used by KNOWVE4 in own environment protection, import users using a c,sv fiel or make an easy integration with Active Directory in order to update users automatically. The dashboard offer important and immediate information about the situation of training, organisation risk score, the phishing test situation and phish prone compared with Industry Benchmark data, and others information's as layout is customizable, so I use it frequently, every days to check progress and result. Knowbe4 offer a very good support, easy to contact, just open a ticket and the response is fast and professional, furthermore there is a community with advice, suggestions and experiences of others, very useful for using and improving knowledge on the platform. I suggest to use also in the account settings to activete the Phish Alert button very important to train users to recognise phishing email , if you activate the interation with the Phisher you can also monitor all email reported as a phish and provide feedback to users, useful method to improve the ability to spot a phish, also the use of Badges is very appreciateed by users that try to get all as recognition. the possibility to activatre the Learner Dashboard is also very userful for manager that can monitor and check their team activities. I can provide more information about this platform as it offers many other features and tools but the space available in this session would not be enough, I can conclude with the fact that you you will never get bored using this platform, because it is constantly evolving and exciting.

What do you dislike about the product?

Nothing relevant, for me since it is important to have all the training available in 23 languages, the only thing I don't like is that I have to wait for the translation when a new training is published.

What problems is the product solving and how is that benefiting you?

The platform is very effective in improving user awareness and preparedness, helping employees change behavior and recognize a threat or spot a phishing attempt. Thanks to this platform, the company has reduced the risks of social engineering, phishing and credential loss. Its use has solved the problem of having to provide periodic, always up-to-date training courses, covering all the main threats and in many languages, given that we have a variety of employees present in offices and factories around the world, it is essential to provide courses in the local language to facilitate learning and understanding of the various topics. I also solved the problem of purchasing different products as there are many integrated tools in the platform that cover all the needs for a complete security awareness program. Also the fact that the platform has a Learner App that allows users to attend training from their mobile phone has solved the problem for factory users who did not have a dedicated PC and therefore could not do the training, but with this app they can do it on your mobile phone without constraints. Even the variety of additional material such as newsletters, posters, documents saved me from having to search for materials on the internet to expand my security culture program which also includes sending and publishing newsletters, posters and security pills.

What do you like best about the product?

Before we used KnowBe4 everyone had to sit through hour long powerpoint presentations now we can complete the induction training and annual refreshers on a monthly basis in smaller sections with a more interesting subject matter that seems to resignate with our employees better.
The regular phishing tests has really embeded the need to check all emails prior to opening.

What do you dislike about the product?

Minimum licence levels for Compliance Plus and Phisher plus

What problems is the product solving and how is that benefiting you?

Embedding security awareness and phishing testing. Freeing up time for the security team

What do you like best about the product?

The ease of use of creating campaigns both in Phishing and Training. The Customer Support is fantastic, they always happy to help and keep you updated. Integtrating with our other security suites makes for easy reporting using their Security Coach product, which gives real time feedback to users on sites they've visited. PhishER is another great part of the offering which allows users to subimt emails for review to check for Phishing / SPAM. I use KnowBe4's dashboard daily to keep updated across thier suite of products.

What do you dislike about the product?

Sometimes the URLs used by KnowBe4 for phishing links can get flagged by other security systems external to the companies, i.e. Google / Microsoft , however you can adjust the settings to use different domains.

What problems is the product solving and how is that benefiting you?

It's helping solve the problem of lack of education in users around real world security threats. It's training platform can be tailored to an users and match thier prefrered teaching method, i.e., Video or Text.

What do you like best about the product?

The KnowBe4 plaform has a great, easy to navigate interface and plenty of engaging interactive content. The phishing simulation tool is great to test the preparedness of the staff and there is plenty of detailed reporting. The ability to import policies has been well recieved by other departments outside of IT too to guage knowledge and acceptance of these from staff. Implementation is easy and can be guided by lots of technical support freely available from your account manager and the support staff.

What do you dislike about the product?

The pricing structure for smaller business can end up on the high side when going for the top tiers.

What problems is the product solving and how is that benefiting you?

KnowBe4's platform solves critical challenges for us by providing comprehensive cybersecurity training, enhancing our ability to recognize and defend against phishing attacks, and continuously monitoring our team's readiness.

What do you like best about the product?

It's easy to implement. Easy to use, very good content, good reporting, good customer support.

What do you dislike about the product?

For phishing campaigns, you can't use your own images.

What problems is the product solving and how is that benefiting you?

It's improving the awareness of users about cyber security and therefore making the company safer.

What do you like best about the product?

Combined platform means we can use the phishing awareness tests to encourage further learning.

What do you dislike about the product?

Some of the training is very americanized.

What problems is the product solving and how is that benefiting you?

KnowBe4 Security awareness training has helped us to easily deploy regular cybersecurity training to our users worldwide. With having a global presence, other platforms only having training in English wasn't enough, KnowBe4 covers this.

What do you like best about the product?

As an organisation, we needed a solution to enhance our security and realised that our biggest risk was our users. We looked into some other platforms but quickly realised that the simplicity and depth of content available on knowbe4 was unsurpassed. Once we signed up and started using the platform, we found it was very easy to create quite intricate training and phishing campaigns. The feedback from everyone who's used the platform has always been positive and we've found that with short monthly training sessions, our users are a lot more aware of the risks out there and it's been great seeing our users reporting on risks and asking questions surrounding security, instead of trying to figure it out on their own.
Because we liked the platform so much, we also signed up for their compliance plus offering to start doing additional 'soft skills' training, and have found a similar attention to detail in the content offered there. We have already recommended KB4 to other companies that we deal with as well and will continue to do so.

What do you dislike about the product?

Honestly, there isn't anything that stands out as a negative. I guess maybe if you were concerned about costs, the pricing might add up, but looking at the costs involved with security breaches, it's an easy sell to upgrade your employees with the knowledge they need.

What problems is the product solving and how is that benefiting you?

We needed a solution to train our employees on security issues and arm themselves with the knowledge to combat emerging threats and think about what they are doing that could lead to data breaches and security issues for the company. We also needed a simulated phishing test provider, and have also recently started using Knowbe4 for compliance training.