KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Great education and testing tool to various learning types and experience
What do you like best about the product?
A vast library of topics are available. Various forms of media, like videos are games make learning more enjoyable.
What do you dislike about the product?
I would like to see more content directed at our industry
What problems is the product solving and how is that benefiting you?
Ensuring that users are educated about modern cyber threats.
With the training from KnowBe4, users are able to identify threats more often and we are safer because that.
With the training from KnowBe4, users are able to identify threats more often and we are safer because that.
KnowBe4 is a market champion and dominates
What do you like best about the product?
The platform is easy to use, integrates well with many APIs, and has excellent support.
What do you dislike about the product?
Licensing is linked to a single domain. This makes it difficult if you're a company that acquires others and inherits their email domain. There are ways to work around this within the platform but it can be cumbersome.
What problems is the product solving and how is that benefiting you?
It helps train the last line of defense in cyber security, which is the user base. Helps bring awareness to simple tools that can prevent catostrophic issues if malware is introduced.
good quick training for staff
What do you like best about the product?
it's quick and reviews important security principles that all employees should be aware of. Reports are easy for tracking employee compliance.
What do you dislike about the product?
No downsides really. The training is a bit basic for IT staff but is the correct level for general staff.
What problems is the product solving and how is that benefiting you?
It is reinforcing what users should be aware of for IT security, especially spam and phishing.
Pretty solid basic training for users
What do you like best about the product?
Videos are quick and very to the point. Easy to access, requires a test at the end to pass.
What do you dislike about the product?
Some of the videos are very basic. Some end users complained about how "easy" they were.
What problems is the product solving and how is that benefiting you?
Helping users with phishing emails and teaching them not to click/enter there email/passwords.
Effective Training For Lowering Your Threat Levels
What do you like best about the product?
It's simple to setup and not overly time consuming for the end user to complete.
What do you dislike about the product?
It needs to be paired with Security Coach to be effective immediately, the end user has no idea what they've done initially to receive the training, so no immediate corrective action is given.
What problems is the product solving and how is that benefiting you?
Making our end users more cautious and alert to phishing emails and bad actors.
Easy to use
What do you like best about the product?
Knowbe4 makes it very easy to keep track of your users phishing tests and provides easy reporting for clickers. It is also easy to configure and set up phishing campaigns.
What do you dislike about the product?
There is a lack of quality training modules at the base tier. Would like to see more.
What problems is the product solving and how is that benefiting you?
Many of our users do not deal with security threats often and having them understand how attacks try to get them to give up information is very helpful for them.
Good training for end users
What do you like best about the product?
The real world examples that are put into the program.
What do you dislike about the product?
Administration on the back end can be a bit cumbersome as it requires some care and feeding.
What problems is the product solving and how is that benefiting you?
Scammers are getting more and more bold every day. It helps education our user base on common phishing strategies.
Great product that help us to Awareness our Users
What do you like best about the product?
The training sessions are short, clear to understand, very well developed, in our language (Spanish/Portuguese)) and very clear and specific.
What do you dislike about the product?
We are very happy with the KnowBe4 Security Awareness Training.
What problems is the product solving and how is that benefiting you?
Users Awareness is key for us and KnowBe4 help us with this issue. The biggest benefit is lowering the risk of a cyber attack.
I had a positive experience using KnowBe4 as a cybersecurity awareness training platform
What do you like best about the product?
I found it to be effective in educating users on various online threats and strengthening our organization's overall security posture.
What do you dislike about the product?
Sometimes the training modules and simulated phishing attacks can be repetitive or overly simplistic.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps businesses with cybersecurity awareness training to reduce the risk of human error leading to data breaches, meet compliance requirements, manage cybersecurity with limited IT resources, and adapt to evolving cyber threats.
Very pleased with Knowbe4, lots of options
What do you like best about the product?
There are several options, some of which can be created creatively, like the policy option. It collects lots of data that can be easily exported. Before using this platform, we used GoPhish, which was way more limited. Lots of automation, really saves time.
What do you dislike about the product?
I haven't personally found any major downside apart from the reporting feature. It would have benefited us a lot to have more options when creating custom reports
What problems is the product solving and how is that benefiting you?
Running phishing simulations, targeting specific groups of users, enrolling users in training, and much more. Most of the things I'm described can be done manually, but the knowbe4 platform lets you do everything with a few clicks (once you set up everything). This makes it possible to run campaigns more frequently.
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