KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Excellent security awareness training
What do you like best about the product?
Randomization of content and delivery time of phishing campaigns and the professionalisom of the training information
What do you dislike about the product?
The non-standard integration of the Phish Alert Button across multiple end user devices (due to challenges put in place by Microsoft).
What problems is the product solving and how is that benefiting you?
greatly enhancing end user awareness
Comprehensive and easy to use security awareness training platform
What do you like best about the product?
- Excellent content
-Easy-to-setup training and phishing campaigns
-A single tool to manage all Security Awareness Training
-A dedicated knowledgeable customer success representative
-Easy to integrate with MS365
-Easy-to-setup training and phishing campaigns
-A single tool to manage all Security Awareness Training
-A dedicated knowledgeable customer success representative
-Easy to integrate with MS365
What do you dislike about the product?
-Cannot think of anything. I find the platform useful and simple.
What problems is the product solving and how is that benefiting you?
-Maintaining user vigilance
-Compliance training
-New employee training in safe data handling and incident reporting
-Record of metrics
-Integration with other content delivery platforms (cornerstone)
-Compliance training
-New employee training in safe data handling and incident reporting
-Record of metrics
-Integration with other content delivery platforms (cornerstone)
It's been a learning experience.
What do you like best about the product?
The chalenges is sends out each week. Scam of the week is insightfull too.
What do you dislike about the product?
Available new content, new training campaigns..etc.
What problems is the product solving and how is that benefiting you?
Makes our employee think first before clicking.
Quirky review title goes here.
What do you like best about the product?
The quality of the tests and training are phenominal. The system is fairly easy to use. The customer support is by far the best experience I have had with most any Tech company, both professional and personal, in the past 18+ years of my career.
What do you dislike about the product?
When setting up a campaign, if you dont create group, training and test in that order, the entire thing can go sideways and cause all sorts of havoc with your organization and the camapign you are trying to run. It would be nice if this requirement of setup could be fixed.
What problems is the product solving and how is that benefiting you?
it is revealing who our vulnerabilities are within our company. Most are benfitting from the training and becoming knowledgable with regards of being a "Human Firewall".
Good Tools, Great Support
What do you like best about the product?
The training is kept current and relevant. The quality is very good. They make the topic interesting as well. I like that we can track users success to campaigns and link phishing failures to specific additional training.
What do you dislike about the product?
I cannot think of anything that is missing.
What problems is the product solving and how is that benefiting you?
Phishng is the pimary vector used by bad actors to gain access to an organization's network. KnowBe4's training is instrumental in educating our staff as to the tactics and dangers involved. It allows us to create custom campaigns geared toward the latest phishing attempts to test our staff, track their responses, and follow-up with those that fail. KnowBe4 also provides our annual cybersecurity eduation on other related topics. It automates much of the process and amplifies the effectiveness of our small internal security staff, giving them much broader reach and ability to go deeper on key topics. KnowBe4 is an integral part of our overall cybersecurity strategy.
KnowBe4 IT Security Awareness Training is Feature-Rich
What do you like best about the product?
The integration of the solution's capabilities and features are excellent, and the content of the modules are regularly updated and kept fresh and current. Also the ability to manage the various types of simulated phishing tests alongside the IT Security Awareness Training campaigns in the same portal makes the overall management task very easy and efficient.
What do you dislike about the product?
The only dislike is the inability to receive feedback on missed questions on the quizzes within the modules (i.e., the correct answer if answered incorrectly). My understanding is, "this was by design."
What problems is the product solving and how is that benefiting you?
The solution allows us to readily comply with the requirements for us to have IT security awareness training, and more.
KnowBe4 Review
What do you like best about the product?
It is very easy to use and implement into your network. Campaigns are simple to create and send out to your user base.
What do you dislike about the product?
Certain videos are long form. These are fine for certain types of people, but the majortity aren't going to stick around for a 45 minute video that could be explained in 3 minutes.
What problems is the product solving and how is that benefiting you?
It helps train our users about what to look for not just with email security, but also a wide range of topics for endpoint and network security.
Easy to use and lots of content
What do you like best about the product?
Once I setup training campaigns, they tend to run themselves. The training content is contually updated and includes many forms of training. The newsletters are good, and the phishing simulation is great.
What do you dislike about the product?
The price is a bit higher than other companies that I've looked at, but I think the content offsets that as well.
What problems is the product solving and how is that benefiting you?
The phishing simulation and followup training has been very helpful in training our users. I do wish that it would scale depending on each user's fail rate.
KnowBe4 is the best in breed for security training & awareness
What do you like best about the product?
The capabilities of KnowBe4 are much better than most others in the industry.
What do you dislike about the product?
I dislike that my users still click on things but we're doing our best to educate them.
What problems is the product solving and how is that benefiting you?
Educating & training our users to not click on malicious links.
Security Awareness Lifesaver
What do you like best about the product?
The large quantity of available premade training campaigns, automated simulated email attack testing, and clear reporting to track the progress of our employees
What do you dislike about the product?
Being unable to clearly report globally on those individuals that are running late on their traiing (we can do it for individual campaigns without issue though). We are exploring some new reporting options now that are supposed to resolve that issue though.
What problems is the product solving and how is that benefiting you?
The majority of our employees did not take email security seriously and we were seeing fairly frequent security issues accordingly. The initial tests were able to clearly demonstrate to leadership, and our employees, how serious the risk was and we were able to get quick adoption and support.
showing 371 - 380