KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Real world training
What do you like best about the product?
The methods they use are very similar to what someone would receive in a real world situation. All the different types of scenarios are gone over and various methods to police yourself are provided. If users actually pay attention during the training it can really help them learn when/how a security attack is taking place.
What do you dislike about the product?
It can be a little tedious for some users but most people should be able to handle the training. Most people tend to gloss through the training because they think they already know the topics.
What problems is the product solving and how is that benefiting you?
One of the methods we use is to send out test emails periodically to see who is actually paying attention. If a user opens the test email and clicks on the link within we know they need more training.
Comprehensive security training is great!
What do you like best about the product?
I like that there are fairly short training videos to watch, in order to learn more about what one might encounter as far as cyber threats and scams. There seems to be current information presented from year to year.
What do you dislike about the product?
The only thing I'm not crazy about is having to take the assessments. The wording on some of the questions is a bit confusing. I sometimes felt like I had to decypher the question and answer choices, then I could choose the correct answer.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is helping to solve the problem of staff members becoming vulnerable by clicking on links without thinking or replying to emails that are scams but they don't think about them before replying. It has helped our staff members be more aware and thoughtful as they interact digitally.
Great Training Platform
What do you like best about the product?
What I like best is how easy it is to navigate through the portal, and it is relatively user-friendly. Training is effortless to take on this platform.
What do you dislike about the product?
There isn't an option to add just a single user to the training while setting up a training. There is only an option to add a group to the training.
What problems is the product solving and how is that benefiting you?
Knowb4 has been very helpful to us as we cannot train users on security due to being a small IT team. Knowb4 does that job for us and helps us educate almost 800 people in our organization to get trained on how to identify security threats.
Concise and interactive training
What do you like best about the product?
What I liked best about the training was that it was concise and interactive.
What do you dislike about the product?
There was nothing I disliked about the KB4 training.
What problems is the product solving and how is that benefiting you?
Training our user base on current phishing, vishing, whaling, etc. techniques that malicious actors are employing thru email and phone calls.
Solid product
What do you like best about the product?
I like that there are many different training modules and that it easily imports into our LMS.
What do you dislike about the product?
As with all Security Awareness training I've tried, the administration seems far more cumbersome than it needs to be or should be.
What problems is the product solving and how is that benefiting you?
Training our employees to be more discerning about which email messages they interact with.
Provides Certificates for Audit
What do you like best about the product?
KnowBe4 provides certificates for audits when asked whether a user has completed a training or not. It is possible to tell how many people have completed trainings.
What do you dislike about the product?
There are too many quizzes and tests in the middle of a video. Save the tests to the end so people can get through the content more quickly to free up their time.
What problems is the product solving and how is that benefiting you?
Keeping track of users who take training, and those who don't. Meeting security training requirements for audits. Learning new topics on security and how to prevent security breaches.
KnowBe4 Security Awareness Training Review
What do you like best about the product?
The trainings are varied and easy to setup. It is easy to setup groups for specific trainings.
What do you dislike about the product?
Retiring an expired training for it's replacement training seems likes its harder that it has to be.
What problems is the product solving and how is that benefiting you?
When we first implemented the KnowBe4 simulated email phishing attacks our scores were pretty poor. The training has really improved our company awareness
Up to date and relevant Security Awareness Training
What do you like best about the product?
TheKnowBe4 Security Awareness Training is regularly updated to reflect current techniques bad actors are using. Interactive pieces help keep you engaged . This helps keep our organization secure.
What do you dislike about the product?
Everything is working well. I do not have any issues.
What problems is the product solving and how is that benefiting you?
This helps guard against phishing attacks, social engineering, and other techniques. It helps me keep current on new methods.
Time saver with training
What do you like best about the product?
Automation for Phish simulations, a means for automation in training failures, a means to report phishing emails, a means to block/RIP malicious emails from your email system (for anyone receiving it) - this saves on resources.
What do you dislike about the product?
High cost, not being able to access more premium items like "The Inside Man" series yet (like season 1-2 access, now that season 5 is out)
What problems is the product solving and how is that benefiting you?
Training users (using automation) to know how to not only spot phishing emails but to stop and think before clicking on items or providing credentials or information about the business
KnowBe4 makes it easy to execute simulated phishing events.
What do you like best about the product?
KnowBe4 has a large variety of community phishing templates. Selecting and editing templates to send custom phishing exercises is easy.
What do you dislike about the product?
We often have difficulty with some custom landing pages. Microsoft flags the landing pages as malicious websites.
What problems is the product solving and how is that benefiting you?
KnowBe4 allows my company to train our users effectively to spot phishing emails. The number of users clicking on phishing emails has dropped significantly over the last few years.
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