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Reviews from AWS customer

3 AWS reviews

External reviews

2,182 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sassan A.

Well done in all ways

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
I like the details found in the reporting - to know more than just a user passed or failed, but also the time spent on each module.
What do you dislike about the product?
I wish I could get more of my corporate branding and content into the training modules.
What problems is the product solving and how is that benefiting you?
Raising awareness with regular contact.


    Elyse J.

Easy to use, solid reporting, great tool

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
This software is user friendly and easy to navigate. It has been relatively easy to provision trainings and keep track of those that have not participated.
What do you dislike about the product?
Groupings/managing new hires vs. current employees and keeping those lists consistent.
What problems is the product solving and how is that benefiting you?
This training makes us compliant and allows me to meet security requirements for my customers.


    Bogdan S.

Excellent security trainings platform

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
Different levels of detail are available with many other training modules. Knowbe4 is the perfect platform for the monthly reminder and the yearly mandatory security training.
What do you dislike about the product?
Sometimes is kinda hard to find training material through the "ModStore"
What problems is the product solving and how is that benefiting you?
Very good product for training for security awareness as well as email phishing training and simulations


    Information Technology and Services

KnowBe4 Simplicity

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
KnowBe4 has made it extremely simple to do security trainings for our staff.
What do you dislike about the product?
There honestly have been no downsides to using this product.
What problems is the product solving and how is that benefiting you?
Its making the required trainings super simple to send out to our employees on a scheduled basis.


    Civil Engineering

Better safe than sorry

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
It's a great tool to keep people informed and up to date and the latest things to look out for on the Security side of things.

Well put together and informative videos.
What do you dislike about the product?
Not many downsides. Wish we can fit more info into the training and that the questions are a bit more challening.
What problems is the product solving and how is that benefiting you?
Keeping users informed on things to look out for. Phish attempts have been reported with more frequncey as of late.


    Christina H.

Before KnowBe4, had two incidents with phishing emails-caused issue with our security, none since.

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
Higher user awareness on phishing emails. Our phish-proneness went down immensly after implementing training. Users do find the site easy to navigate.

We found it was easy to implement and integrate with our system.

Customer Support has always been fantastic!
What do you dislike about the product?
Training can be a bit long for users at times. Not everyone has time for an hour long video. Thanks to help of KnowBe4, we were able to find shorter training that still met our needs.
What problems is the product solving and how is that benefiting you?
We have had incidents in the past with users falling for phishing emails. After implementing KnowBe4, and the Security Awareness Training a few years ago, we have not had a single issue with users falling for phishing emails. Thanks to that, our network is more secure, and we are not as worried about our users falling for the phishing attempts outside of work as well.


    Roman N.

KnowBe4 is a must

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
The videos and overall experience is very current and informative.
What do you dislike about the product?
Pop-ups have to be enabled on your browser to perform the training.
What problems is the product solving and how is that benefiting you?
It is very adapt at educating employees about the dangers of malicious emails and social engineering.


    Jason V.

Would Recomend

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
It' s simple, easy, and to the point. Trainings are short and sweet.
What do you dislike about the product?
No major downsides. It would be nice if training campagins updated to the latest content automatically.
What problems is the product solving and how is that benefiting you?
Help support end user awarness and vigilance.


    Caris R.

Trains the most basic users

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
Teaches our users to Trust No One! They are very suspicious of everything, which is good.
What do you dislike about the product?
I'm always nervous as an IT admin that I'm gonna "flunk." lol
What problems is the product solving and how is that benefiting you?
Love how it keeps up on current threats out in the world to inform our users


    Thomas R.

good platform, plenty of features for training, testing & educating end users

  • July 18, 2024
  • Review provided by G2

What do you like best about the product?
The user management portal for training and keeping track of phishing campaigns makes the administration portion very easy to control.
What do you dislike about the product?
I wish there was some AI built into creating and managing campaigns. Also, it would be great if there was a reminder feature for letting users know they have not completed their training.
What problems is the product solving and how is that benefiting you?
Training users to be aware of potential scams & creative phishing techniques.