KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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IT Security Training and Knowledge Verification
What do you like best about the product?
I love the library of videos, newsletters, and other training materials. There is enough variety and the team there keeps on the ball with trending issues, so I've always had something available to reinforce and remind good IT security practices with our team; something I like doing at least monthly.
What do you dislike about the product?
The communication side (KnowBe4 portal to end users) of things could use a little help, I ended up creating my own HTML email templates that I brought into the system and use for my notification templates, but the stock system is pretty barebones and a little phishy itself.
What problems is the product solving and how is that benefiting you?
Training and knowledge of current threats is key, corporate data and device security is everyone's assignment not just IT's. This set of tools better allows me to train, test, and encourage our users; it also shows me empirically the users that need the most help and further training and who currently pose the greatest risk.
KnowBe4 is a great resource to help educate users
What do you like best about the product?
I am not able to attach a screen shot showing the product in any of the required formats!
KnowBe4 is doing great with current and new features.
KnowBe4 is doing great with current and new features.
What do you dislike about the product?
It would help if there were more Canadian French translations. Also, it would be nice to show more red flags for the phishing test templates.
What problems is the product solving and how is that benefiting you?
KnowBe4 is helping our organization test users' knowledge of phishing strategies and how they can detect attempts and training on ways to work securely.
KnowBe4 is the best Security Awareness Training.
What do you like best about the product?
The classes are easy to understand and complete. They offer tools that can be used at work and at home. They keep users educated on upcoming phisihg attacks. It was really easy to setup and push out. The help desk is amazing and they assist you and all your needs.
What do you dislike about the product?
Once implimented it is diffuclt to get all users to complete the training.
What problems is the product solving and how is that benefiting you?
It is educating my users on malware, phising and all other types of scams.
Experiences with the KnowBe4 platform
What do you like best about the product?
Training is highly customizable for admins and users. Different notification types and recipients can be configured as much as necessary, many pre-built trainings are available for every domain of security, and users very rarely report issues with the platform.
What do you dislike about the product?
I would like to be able to add individual users to a campaign rather than only groups.
What problems is the product solving and how is that benefiting you?
Allows streamlining of training campaigns and timelines with controls of starting and ending date, plus user re-notification.
Premade trainings save significant time as opposed to developing them in-house.
Premade trainings save significant time as opposed to developing them in-house.
One of the best platforms for providing security awareness training our users.
What do you like best about the product?
Programming/scheduling monlthy security awareness training modules for users. Costomer success managers reach out to help guide with programming training. The Phish Alert Button is a plus. Lots of content modules to choose from. Reporting and analytics.
What do you dislike about the product?
Could use some minor UI changes to make navigation and moudule selection a bit easier. For example multi selection in adding modules from the Modstore, no Dark mode.
What problems is the product solving and how is that benefiting you?
Training users to be more coustious regarding online activity. Keeping users up to date on the current threat landscape. Moreover, making users aware that security is not just an IT responsibiity.
A real success story.
What do you like best about the product?
. This is a great and effective program with real results. Tons of training resources and regular phish tests, keep your employees educated and informed. The metrics help you determine who are your highest users. Easy to roll out to users. Customer support and Customer success are helpful. We love that we can completely random, weekly tests on all our staff so they don't get the same test as other users. We integrate with MS 365 and have deployed the Phish Alert button to all Outlook interfaces - desktop, mobile and OWA. Our staff use it regularly.
What do you dislike about the product?
The admin console is sometimes a little clunky and not as well thought out.
What problems is the product solving and how is that benefiting you?
Phishing is the number-one vector that precipitates a cyber breach. Training has helped our staff become more critical of incoming email and built up a welcome amount of paranoia to keep them from blindly clicking links. Knowing who our most vulnerable staff are, helps us focus on getting them properly educated and protects us from additional risk.
Grest tool to keep your employees trained for detecting cyberattacks.
What do you like best about the product?
Very easy to create and keep track of training campaigns.
What do you dislike about the product?
Unable to synchrnize directly with O365 tenant to keep updates of new or deleted users.
What problems is the product solving and how is that benefiting you?
It help me to keep my employees trained and awre for cyberattacks.
Seamless and easy to use
What do you like best about the product?
That it utilizes AI to read/send/train its userbase.
What do you dislike about the product?
Needs better organization when it comes to recent/new training videos
What problems is the product solving and how is that benefiting you?
100000% Phishing. In today's world, phishing has gotten out of hand and more users need to be educated on its problems.
Easy, effective, fun!
What do you like best about the product?
It creates an easy means to educate users on the risks of phishing.
What do you dislike about the product?
nothing! Customer support is strong, and the product is enjoyable
What problems is the product solving and how is that benefiting you?
Proliferation of phishing emails that look legit
KnowBe4 has been the biggest impact for Security Awareness in our companies history
What do you like best about the product?
The training modules are well thought out and engaging. The topics are always relevent and fresh. Some of the series have been quite addicting for our end users.
What do you dislike about the product?
Would like to see a Library that was accessable for people wanting to scroll through it for extra credit and not have it be a campain. I believe thats in your roadmap.
What problems is the product solving and how is that benefiting you?
It does exactly what it preaches. "Think Before You Click"
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