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Dipping my toes in...
What do you like best about the product?
There are so many more things built into this program than I ever imagines, and I am still learning what all it can do. I like the variety of training available and the prompts for ways to further reinforce our cybersecurity culture.
What do you dislike about the product?
Anything I initially disliked came from a lack of understanding about the program, and that is now being corrected. I inherited the admin position from someone who had not really dived very deep into KB4's capabilities.
What problems is the product solving and how is that benefiting you?
It is helping our employees become more aware of what to look for - not only in phishing emails, but in scam situations in general. It also gives us a great launching off point when doing training to be able to utilize the resources we've been provided.
Global modules for a global program
What do you like best about the product?
While leading a global human risk reduction program, one of the biggest challenges is finding training available in a lot of languages. KnowBe4 offers a huge library of training with an array of types.
What do you dislike about the product?
The one dislike is the speed in which some of the key topics such as AI and Dark IT workers is released.
What problems is the product solving and how is that benefiting you?
The training is helping solve negative behavior problems while offering fun, interactive modules.
Great platform!
What do you like best about the product?
They offer so many courses that you can choose from and can include in your training program. They have job specific courses too that you can assign for specific users/groups.
What do you dislike about the product?
Sometimes the classes aren't what our users expext
What problems is the product solving and how is that benefiting you?
It is giving knowledge to the customers about the importance of various parts of cybersecurity, it allows us to be able to create a training program that works best for everyone.
Great UI, content and support
What do you like best about the product?
KnowBe4 has it all down to a science. The UI is easy to navigate, the content is well developed, and the customer service is on point.
What do you dislike about the product?
Sometimes old out dated info can take a bit of time to cycle out from the pool
What problems is the product solving and how is that benefiting you?
Certification requirements, audit requirements, and regulatory requirements. It also increases user engagement
Samtec review
What do you like best about the product?
I think the UI and functionality is the best in the business. I like the automated training setup that can be done. Easy to integrate and implement into our environment. Customer success has also been the best thing to help with ideas.
What do you dislike about the product?
That we are not getting the future iterations of AIDA with the console.
What problems is the product solving and how is that benefiting you?
It is solving our users clicking on simulated phishing emails. This is benefiting us because if a real one comes through, they are better prepared to recognize it. This helps our company as a whole.
Amazing Training Platform
What do you like best about the product?
KnowBe4's KSAT platform is very easy to use, covers most areas of security awareness training, and is a very easy setup for all items.
What do you dislike about the product?
There is nothing I can say bad about the platform. While I do have some ideas for additional changes that I personally desire, there is nothing holding me back from my day to day tasks.
What problems is the product solving and how is that benefiting you?
We are covered on all areas of security awareness, as well as all desired remedial training due to simulated phishing failures.
Awesome Experince and each front-end
What do you like best about the product?
I would first off like to start by stating this has been an expotential force-multiplyer. The more people that are trained to spot potential phishing activity the safer are our orgaization is from threats which esentially makes our IT security team in fact, much bigger because each person is acting as a security analyst in there own way. The trainging is also very interactive and engaging fostering a community or culture of cyber awareness.
What do you dislike about the product?
I dont know of any downsides as when we started the program we had a much higer phish prone rate then we do today. That means we can statiscally see that the training is paying off and the product does what it is desined to do.
What problems is the product solving and how is that benefiting you?
Its is solving the ongoing and ever-evolving lanscape of phishing in the fact that less and less users are falling for scams and the education is paying in spaded
Best platform ever
What do you like best about the product?
I like that is very easy to use this platform and the user experience is nice
What do you dislike about the product?
Maybe I will say that I don’t like the fact that sometimes there’s not as many Spanish content as English
What problems is the product solving and how is that benefiting you?
It solves the need that the companies have of educating their users
Senior Information Security Officer
What do you like best about the product?
The possibilities to execute online awareness through diverse options and channels.
What do you dislike about the product?
The content could be updated to different countries in LATAM market.
What problems is the product solving and how is that benefiting you?
Centralize cybersecurity awareness with updated content, key KPIs, and various strategies to enhance user behavior. The Knwobe4 platform enables companies to implement a powerful, centralized cybersecurity awareness program with key metrics to assess the organization’s maturity.
Complete training
What do you like best about the product?
KnowBe4 offers engaging and interactive training modules that make learning about cybersecurity both informative and enjoyable. The real-world examples and phishing simulations help reinforce key concepts and promote better security habits across any organization
What do you dislike about the product?
While the platform is overall very effective, some of the training modules can feel slightly repetitive over time, especially for users who are already familiar with cybersecurity basics. However, this repetition can also reinforce important concepts, which is beneficial in the long run.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training is solving the problem of human error and helping organizations be able to focus on more technical threats.
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