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KnowBe4 keeps our team aware and vigilant
What do you like best about the product?
It's simple to set up and report from. Useful reminders on what to look out for during training are simple and helpful.
What do you dislike about the product?
The user interface is dated and could use a refresh to current standards, user experience best practices, and aesthetics.
What problems is the product solving and how is that benefiting you?
Phishing scam awareness and other cyber security best practices.
KnowBe4 is a helpful training tool for learning cybersecurity
What do you like best about the product?
KnowBe4 is great because it makes security training fun and easy to understand. It has videos, quizzes, and real-looking phishing tests to help people learn. It also keeps track of training and updates often to stay ahead of new cyber threats.
What do you dislike about the product?
Training can feel the same at times. The phishing test emails can also get annoying for users if there are too many scheduled at once, but you can be schedule to your needs. I wish it was more affordable for schools, but KnowBe4 is needed for cyber insurance.
What problems is the product solving and how is that benefiting you?
None
Funny, Insightful and Easy
What do you like best about the product?
The trainings inside the KnowBe4 pltform are of such a wide variety that any user can and will find good infomration from them.
What do you dislike about the product?
Some of the coolest ones have a British accent and can be harder to understand.
What problems is the product solving and how is that benefiting you?
Awareness, Phishing, Being prepared
Good platform to provide security trainings
What do you like best about the product?
KnowBe4 is our main tool for security awareness trainings, used by everyone in the company, when they join, during phishing campaigns or refreshers. The training marketplace, segmented by area or internal team on the company is very handful, making it easier to select trainings that make sense for each team. It was easy to implement and the integration with Drata is a perfect-fit for us. So far we had minimal interactions with the support team, all of them good enough.
What do you dislike about the product?
For training campaings without time fixed to finish, when all users finish the trainings, the campaign is finished, forcing the administrators to create new campaigns when there are new joiners.
What problems is the product solving and how is that benefiting you?
As part of requirements of SOC 2 Type 2 and ISO 27001, KB4 is helping us to achieve this requirement by integrating perfectly with Drata.
The automated phishing campaigns also make us aware of people that are prone to this attack vector, making us to work on it.
The automated phishing campaigns also make us aware of people that are prone to this attack vector, making us to work on it.
HIPAA for a Business Associate
What do you like best about the product?
The content is comprehensive, regularly updated, relevant to multiple business sectors, and customizable.
What do you dislike about the product?
Report generation is a bit clumsy and the dashboard should have more customizable options.
What problems is the product solving and how is that benefiting you?
HIPAA compliance.
Good in a pinch
What do you like best about the product?
It was very good to be able to quickly pull training resources together from their large library very quickly.
We reviewed many services before we committed to buying one, and not only did KnowBe4 look better than the alternatives, their price was lower too.
The amount of support they give you both during pre-sales and assistance after you buy is second to none.
We reviewed many services before we committed to buying one, and not only did KnowBe4 look better than the alternatives, their price was lower too.
The amount of support they give you both during pre-sales and assistance after you buy is second to none.
What do you dislike about the product?
Content a bit outdated in places, and because there's many video containing multiple topics, you end up with duplicated content in your courses.
User group management isn't very user friendly.
User group management isn't very user friendly.
What problems is the product solving and how is that benefiting you?
We needed an easy to set up solution that we could get up and running quickly to fulfil requirements for one of our clients.
Great, Easy tool with high compliance rates
What do you like best about the product?
The systems is easy to manage and create campaigns for training and phishing. The content is varied and easy to follow for all users in my org. We have seen higher compliance rates, and satisfaction scrores since switching, implemenation was fast and simple, and I go in several times a month to look for new trainings to deploy that are relevant to current trends in Cyber Security with great success.
What do you dislike about the product?
Having to review all of the different training can take a really long time, since you have to watch/read/play all the way through to get what is happening. I also found the settings page a little obtuse, sometimes options simply arent there, and I dont know why. Once it was setup though the integrations with Outlook and O365 work well.
What problems is the product solving and how is that benefiting you?
Clients require Cyber training for us to win contracts, it also helps my users ask fewer questions, and report phishing and spam more frequently.
Great experience with phishing simulation and training
What do you like best about the product?
Support for different languages and variety of content
What do you dislike about the product?
Tracking user progress could be better in training
What problems is the product solving and how is that benefiting you?
emplyee awareness and training
Security training that is effective and fun.
What do you like best about the product?
KnowBe4's technical security training is brief and informative. Their more scripted training is fun and well produced. It is effective and engaging. The data you get in the admin panel is very useful for auditing successes and failures.
What do you dislike about the product?
I'm very sad we won't get more training from Kevin Mitnick.
What problems is the product solving and how is that benefiting you?
KnowBe4's phishing campaigns are diabolicly effective.
Great e-learning platform with wide availability of training topics
What do you like best about the product?
I really appreciated the ease of use, the presentation of the contents and in general the completeness of most of the topics
What do you dislike about the product?
I would suggest going into more depth on some topics, for example by adding detailed examples or reading suggestions. in come cases it could be useful to emphasize the most critical aspects of cybersecurity awareness that might need more in-depth examination.
What problems is the product solving and how is that benefiting you?
It is very useful for security awareness training that helps reduce human errors, phishing attacks and generally increase security culture. It is also useful for covering compliance requirements by ensuring employees are trained in cybersecurity best practices
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