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Reviews from AWS customer

3 AWS reviews

External reviews

2,143 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jennifer G.

Best Phishing Simulations Out in the Market at a Fair Price

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
With seamless integration into our environment and access to a comprehensive library of phishing simulations, this tool empowers us to effectively assess our organization's cybersecurity awareness and response readiness.
What do you dislike about the product?
There aren't really any downsides to KnowBe4's training awareness but with anything, the more work you put into using this software, the better you will have an understanding of your environment and people. So if you put in little effort, you will likely not have as much success if you spend sometime and utilize and take advantage of all of the benefits this tool has to offer.
What problems is the product solving and how is that benefiting you?
Making people more aware of phishing by "training" individuals on what to look out for. Also, is an opportunity to let them know how they performed on the Phishing simulation and creates awareness around cyber security.


    Steven P.

Ensuring employees are trained on IT security practices is paramount!

  • May 13, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use of this product is amazing. I love that we can get reports on users who have failed phishing tests and then immediately have them registered to take training to get better knowledge. Also the Monthly tips is really cool. I always send them to friends and family.
What do you dislike about the product?
The hard part about security in general is getting your users to participate. Although KnowBe4 helps us to target the users it is still impossible to MAKE the users take the training.
What problems is the product solving and how is that benefiting you?
The weakest part of any security system is the human element that is using it. This security training is helping this weakest part by helping to train them to see scams before to late.


    Atilla A.

Empowering Our Team with Effective and Engaging Security Awareness

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 stands out for its extensive library of engaging, up-to-date training content and phishing simulations. The platform is intuitive, customizable, and offers excellent reporting features that make it easy to track user progress and risk levels. Our team especially benefits from the real-world phishing templates, which help build genuine awareness and reduce risky behavior. The integration with our systems was seamless, and the customer support has been consistently responsive and helpful.
What do you dislike about the product?
The only area for improvement is the interface’s design—it can feel slightly dated in some sections. Also, managing multiple training campaigns simultaneously could be more streamlined. However, these are minor issues compared to the overall value the platform delivers.
What problems is the product solving and how is that benefiting you?
KnowBe4 is helping us tackle one of the biggest vulnerabilities in cybersecurity: human error. Before implementing the platform, we faced challenges with employees falling for phishing attempts and lacking awareness of security best practices. KnowBe4 addresses this by providing ongoing, realistic training that educates users in a practical and engaging way. As a result, we've seen a measurable decrease in risky behavior, improved compliance with our security policies, and a stronger overall security culture across the organization.


    Brent V.

Highly Recommend

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
This is an intuitive, affordable security awareness platform that delivers serious value. The training is top-notch, support is consistently reliable, and their annual user conference is the best I've ever attended. A must-have for any institution committed to strengthening its security culture.
What do you dislike about the product?
While the platform excels across the board, there’s always room for small improvements, such as even more customization options or deeper reporting metrics. KnowBe4 has an active community forum that is accepting of ideas and they actively work towards improving the platform based on direct customer feedback.
What problems is the product solving and how is that benefiting you?
The KSAT is beneficial in not only security awareness training, but the AIDA add-on allows for proprietary policy ingestion and quiz generation to satisfy annual policy acceptances.


    Banking

Highly recommend

  • April 28, 2025
  • Review provided by G2

What do you like best about the product?
I’ve been in IT for a long time, and I can confidently say this infosec training platform stands out from the crowd. It’s incredibly intuitive and versatile, making it easy to tailor learning to real-world needs. The pricing is refreshingly affordable without compromising quality. What truly sets it apart, though, is the support community—active, knowledgeable, and always willing to help—and the user conference, which is hands-down the best I’ve ever attended. A must-have resource for any serious organization looking to take information security awareness seriously.
What do you dislike about the product?
Initial platform support will be via email mainly.
What problems is the product solving and how is that benefiting you?
It provides another way to bring about security awareness while keeping it fun. The AIDA add-on allows for policy quizzes as well.


    Juan B.

Training to be a Human Firewall

  • April 25, 2025
  • Review provided by G2

What do you like best about the product?
Content by domains and the strategy for developing information security education, reports and custom phishing test.
What do you dislike about the product?
Lack of customized reports and advance communication of configuration changes.
What problems is the product solving and how is that benefiting you?
The awareness level increased by 25%, reaching 90% in identifying security risks.


    Manufacturing

User security awareness has increased ten fold!

  • April 25, 2025
  • Review provided by G2

What do you like best about the product?
The console is very easy to navigate and their is a great amount of content to choose from. If you are struggling to find relevant content KB4 has content specialists that can make recommendations.
What do you dislike about the product?
I would love to see some more granularity and control over the experience for USB Attack Campaigns.
What problems is the product solving and how is that benefiting you?
We have seen a substantial increase in security awareness in our employees. This is incredibly beneficial when your traditional email security fails and the end users need to make a call. Without KnowBe4's incredible training content we would be in a very different position then we are today.


    Slawek P.

Best cybersecurity awareness training for the employees

  • April 25, 2025
  • Review provided by G2

What do you like best about the product?
The improvement in phish prone percentage of users has been tremendous ever since we started using knowbe4. We went from over 50% down to almost 0%. The best part is that user are really careful and when in doubt forward questionable emails to IT.
What do you dislike about the product?
It's an amazing product with no negatives
What problems is the product solving and how is that benefiting you?
Knowbe4 provides awareness training to our employees which in turn helps to keep our organization safe


    Anthony R.

I've had experience with several SAT platforms and KnowBe4 is the best!

  • April 25, 2025
  • Review provided by G2

What do you like best about the product?
The wide range of training modules available and the simulated phishing attacks where I can create my own attack specific to my most critical users.
What do you dislike about the product?
I haven't found anything that I dislike.
What problems is the product solving and how is that benefiting you?
Raising awareness has always been my goal. KnowBe4 provides educational and entertaining training that engages the user and helps grow their awareness.


    James M.

Amazing Product and Support!

  • April 25, 2025
  • Review provided by G2

What do you like best about the product?
I really love the content, the overall ease of the product as well as the relevant data.
What do you dislike about the product?
There is not much we dislike. The product works very well. The only small issue would be the physical USB tests could use some enhancements.
What problems is the product solving and how is that benefiting you?
Nothing.