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KnowBe4 is Worth a look
What do you like best about the product?
Very robust phishing simulator with lots of automation. We were able to set it up and let it do its job.
What do you dislike about the product?
We are using Phish Alert Tool with G-Suite and the extension sometimes does not work to report.
What problems is the product solving and how is that benefiting you?
We are reducing the number of phishing emails that staff click on. Staff is reporting emails partially because they are more educated and partially because they don't want to be assigned a video to watch!
Pretty easy to use for phishing test + training
What do you like best about the product?
Great customer service for getting things setup. Phishing tests and training tools are updated frequently. The success managers walk you through everything on getting the basics setup. Interface is pretty easy.
What do you dislike about the product?
Interface could still use some work. I was a little lost on something trying it out on myself but the success manager helped. Many of the tests dont really work on g suite business, becuase the gmail app/site blocks it. If your users use outlook , it will work better since outlooks doesent block as much.
What problems is the product solving and how is that benefiting you?
Many users have told me the training has really helped them. Hopefully in the future we will have better protection now
Great awareness tool
What do you like best about the product?
KnowBe4 has lots of options for training, with videos, flyers, newsletters. Training and phish testing are easy to set up and implement. The dashboard has a lot of information with stats and graphs. The Phish Alert button makes it easy to report suspicious emails.
What do you dislike about the product?
I don't think I have found anything that I dislike about KnowBe4 or their training. Some might say the cost, but to me, it was well worth what I have paid for our subscription.
What problems is the product solving and how is that benefiting you?
Staff has gotten better with spotting bad emails. Since we are a public library, staff has been able to educate some of the patrons we have that come in. Reporting has gotten easier after the Phish Alert button implementation.
Comprehensive training and awareness tools
What do you like best about the product?
Going through ASAP to setup the program. Working with the Client relations team and support to discuss issues. setting up & using the tools. Ease of deployment. Time was taken to setup everything up and there was an immediate value add to the program sponsor.
What do you dislike about the product?
Phisher could use some more built in rules and default settings.
Not all phishing campaigns are able to reach our Office 365 users.
Not all phishing campaigns are able to reach our Office 365 users.
What problems is the product solving and how is that benefiting you?
Knowbe4 helps fill the gaps in training, awareness. Most of all the ability to offer thoughtful proactive phishing/spam reporting that IT can monitor and make decisions on. Continual awareness through newsletters and scam alerts is vital these days to stay aware of what is a threat.
Recommendations to others considering the product:
More upfront and out of the box than other products that had similar features in their roadmap.
It just works.
What do you like best about the product?
The dashboards and the reporting and the automated training notifications.
What do you dislike about the product?
There's a lot of white space on some of the dashboards and feels like its space that could be better utilized.
What problems is the product solving and how is that benefiting you?
With Knowbe4 we are able to identify our phish prone users and provide remedial training which strengthens our environment since users are our weakest link the security chain.
Good overall security tool suite
What do you like best about the product?
Good LMS features, integrated phishing training/reporting, integrated policy review/sign-off process.
What do you dislike about the product?
training content comes from multiple sources, content may not feel like a common branded solution.
What problems is the product solving and how is that benefiting you?
Security Training / compliance automation, security policy review and sign-off, phish training and phish attempt reporting.
Recommendations to others considering the product:
A good suite of extra tools are provided such as password weakness testing and a tool to warn about users clicking on questionable links. Some tools may not work within some VDI solutions.
Some detail info may be quite buried within the interface. There is agood chance you can find whatever you're looking for but it might be 6-7 clicks deep.
Some detail info may be quite buried within the interface. There is agood chance you can find whatever you're looking for but it might be 6-7 clicks deep.
KnowBe4 reality check for your cyber safety
What do you like best about the product?
It's customizable, and that gives us a real gut check especially re: our handling of phishing emails.
What do you dislike about the product?
Price point may be a bit high for how we currently use it, will check other features prior to considering renewal.
What problems is the product solving and how is that benefiting you?
Cyber risks are a reality, KnowBe4 helps keep us aware and consistent in our security processes.
Recommendations to others considering the product:
Get to know its features
High value security training platform
What do you like best about the product?
The training is engaging, practical and actionable. Non-technical staff will be able to easily learn the necessary topics
What do you dislike about the product?
So far, no issues, the platform has been really good
What problems is the product solving and how is that benefiting you?
Training of all staff on security awareness and social engineering
Recommendations to others considering the product:
See if you can get a free trial to view the training as it is very good
Really solid security training and simulated phishing platform
What do you like best about the product?
The quality of the online training. It includes videos with Kevin Mitnick who is knowledgeable and entertaining.
What do you dislike about the product?
The phishing emails can be tricky to configure so that they are not flagged as spam tipping off your users.
What problems is the product solving and how is that benefiting you?
Increase security awareness across the company
Recommendations to others considering the product:
Strongly suggest trying this product. The training alone is worth it plus you will get additional modules such as simulated phishing which is useful to reinforce what is covered in the training.
KnowBe4 helped change our company culture
What do you like best about the product?
The ability to create realistic phishing attempts and train out users what to look for is extremely beneficial.
What do you dislike about the product?
Some of the navigation within the admin dashboard can make it confusing on where to go.
What problems is the product solving and how is that benefiting you?
We have a seen a vast improvement in employee behavior not clicking scam emails.
Recommendations to others considering the product:
This is a very valuable tool in business nowadays with the rise of cyber crime.
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