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Review
What do you like best about the product?
Phishing test variation and HR modules. Quick response to questions and great customer service. Breath of training modules and the most popular phishing techniques being used day-to-day.
What do you dislike about the product?
We have not used to produce enough to develop any dislikes.
What problems is the product solving and how is that benefiting you?
Awareness around phishing and how preventative training. There have been a lot of breaches in our industry and building awareness around these threats will decrease our chances of potential exposure.
Recommendations to others considering the product:
Quick and easy implementation with top-notch customer service and preventative training. Will be recommending this product to our dealer board.
Good Product
What do you like best about the product?
I like the product and the way it trains my users. I like the fact that the training is built in and if I run a campaign I can utilize that to improve the users over all exposure and awareness. I also like the ease of use and administration. It is very simple to set up and track a campaign as well as influence the users.
What do you dislike about the product?
I do not have any dislikes at this time. The product is very user friendly and easy to use. The integration with users is also very good.
What problems is the product solving and how is that benefiting you?
The main problems that are being solved are the general awareness for phishing emails and scams. It has made my users more aware overall. The benefits just continue to grow as the users get trained more and more.
Recommendations to others considering the product:
I highly recommend the product. It does everything that it says it does and it helps my users become better aware of scams and keeps them on their toes regarding clicking on bad things.
KnowBe4 Value
What do you like best about the product?
The system has been easy to use and setup. We derive great value from keeping security awareness top and center for employees.
What do you dislike about the product?
We don't really have any issues or concerns with the product.
What problems is the product solving and how is that benefiting you?
By automating the process of testing we are able to keep IT security awareness top and center for folks. We also have leveraged the very professional training packages to educate employees.
Recommendations to others considering the product:
We have derived great value from using this product; i have no problem recommending this product.
KnowBe4 Security Tool
What do you like best about the product?
User friendly and its large library of security training videos and information.
What do you dislike about the product?
Overall, everything is ok except for few added options that can be helpful when creating a security campaign.
What problems is the product solving and how is that benefiting you?
Training users how to spot phishing e-mails and how to be vigilant as part of our security awareness program.
Recommendations to others considering the product:
It's a good investment and offer a wealth of information that your company utilize and benefit from, offers good return on investment.
Good quality product for the price
What do you like best about the product?
We like the ease of use and general layout of the product and features. It is easy to get started and start testing users quickly.
What do you dislike about the product?
More variety in the content of training materials would be appreciated. With recent COVID-19 developments and people working from home, that has introduced a good amount of variety, however more creative modules would be nice. Also more testing and "pass/fail" modules would be nice.
What problems is the product solving and how is that benefiting you?
We did not have a security awareness program in place before KnowBe4, and this has filled that hole. This has made us more confident in our cyber security. We have realized that we need to do more and invest more into user awareness.
KnowBe4 training for end users
What do you like best about the product?
Their new story based security awareness training has greatly increased our end user adoption and viewing of the materials.
Their tracking of who has taken the training is very easy to use
Their tracking of who has taken the training is very easy to use
What do you dislike about the product?
We only currently use their training modules and have no issues with them. I am not sure about their other products.
What problems is the product solving and how is that benefiting you?
Required to provide training as an MSP to meet customer requirements. Monthly training modules are completed in a timely manner
Recommendations to others considering the product:
Know your audience before implementing so you know which product will be most adopted by them.
Great Value
What do you like best about the product?
Variety of content, step-by-step guided implementation
What do you dislike about the product?
reporting engine and end-user portal could use an uplift in UI and capability
What problems is the product solving and how is that benefiting you?
strengthening the last line of defense - our employees - through regular relevant security training and testing
KnowBe4 - Make Sure Your Employees Are Keeping Safe
What do you like best about the product?
KnowBe4 sends "questionable" emails to your employees to see if they are easily tricked into opening and clicking things they shouldn't. Some of the messages are so convincing, even I have been tricked by them!
What do you dislike about the product?
The worst thing about the KnowBe4 is the sender email addresses. Some of them are so obviously bad or obviously from KnowBe4, there's little chance someone would be fooled by them The content of the messages is great, but wasted with bad email addresses.
What problems is the product solving and how is that benefiting you?
The reason we are using KnowBe4 is to help find which employees are likely to open span and click links they shouldn't. It's interesting to know that some of our "smartest" employees have been fooled. We have caught several people several times opening emails they shouldn't be messing with. One guy is signed up for "deals" sites and gets tricked into thinking he will make money by following links. We have also deployed KnowBe4 at several customer sites and it has been a great benefit in helping them train their users how to stay safe online.
Recommendations to others considering the product:
Check it out. It's a bit pricey, but could more than pay for itself with what you could lose from someone opening a virus or worm on your network. Be aware that emails are all sent within a short period of time. Our employees figured this out within a few weeks and now they warn each other as soon as one person receives their weekly "spam" message.
Globus KnowBe4
What do you like best about the product?
Support always prompt and congenial and they keep you apprised
What do you dislike about the product?
We had some technical issues where training time and completion was not accurate on the console but I think support make corrections. We shall see in the next training exercise.
What problems is the product solving and how is that benefiting you?
Phishing attack awareness! Not is more relevant to our enterprise.
Great Phishing Tool
What do you like best about the product?
Easy to set up reoccurring phishing test and knowledge base materials for clients. The videos are not all long, they can be completed in a quick amount of time - users who not fishing can automatically be reminded of the course they still need to complete and when their due date is.
What do you dislike about the product?
I wish there was a feature to automatically set up reports to automatically sent to account owner's email.
It would be nice too if t had more training videos that are less than 5 minutes.
It would be nice too if t had more training videos that are less than 5 minutes.
What problems is the product solving and how is that benefiting you?
It helped us provide an extra layer of security by teaching the clients you can't just open or click anything which ultimately prevents downtime for the organization by having smarter users. The more training
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