KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,182 reviews
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Very good product
What do you like best about the product?
I like the phishing templates...It makes it easy to implement.
What do you dislike about the product?
I haven't found one yet...We are still exploring the products.
What problems is the product solving and how is that benefiting you?
It made our users more aware of different kind of phishing techniques so they can catch it better.
Recommendations to others considering the product:
Highly Recommended
Excellent Experience
What do you like best about the product?
KnowBe4's system is easy to navigate and filled with useful information and their staff is very responsive, knowledgeable and helpful. The reporting is easy to read and clearly shows the weaknesses that may need to be address.
Overall a very good experience!
Overall a very good experience!
What do you dislike about the product?
I have found no issues with this system.
What problems is the product solving and how is that benefiting you?
We're ensuring that our staff is knowledgeable in the threats of the cyber world.
Review
What do you like best about the product?
Training material provided along with different options to test employees
What do you dislike about the product?
I wish that there was not a delay in making changes to the site as far as setting up training, etc.
What problems is the product solving and how is that benefiting you?
Providing cybersecurity awareness training to employees
Great educational packagefor cybersecurity training.
What do you like best about the product?
The training is good and the formula of baseline -> train --> ongoing testing is effective for reducing our clients' phish-prone percentage
What do you dislike about the product?
The phishing templates / e-mails are not always well crafted. Having to modify / tweak to correct some of the grammar / word choice to appear more professional.
What problems is the product solving and how is that benefiting you?
We're reducing the risks our clients face within the current cyberthreat landscape with training to recognize social engineering attempts. The training and ongoing phish-tests teach and reinforce asking the right questions and correct actions to take when reviewing a suspicious e-mail.
Excellent service for information security training and phishing simulations
What do you like best about the product?
Service is easy to use. Very easy to setup campaigns, reports are excellent.
What do you dislike about the product?
Nothing - very good service, excellent value.
What problems is the product solving and how is that benefiting you?
Information security training, phishing simulations and testing for employees.
Great way to educate and inform your users
What do you like best about the product?
Applicable Training campaigns and Phishing tests with saved results. Smart Groups feature which allows dynamic population based upon certain criteria. Great for selecting new hires.
What do you dislike about the product?
Want the Training campaign to be like the phishing - to select a genre and time allotment so that training campaigns becomes almost as automatic as phishing. Right now I must create new campaigns for select modules.
What problems is the product solving and how is that benefiting you?
Cyber-Security training. Makes users question the authencity of information and its source - less prone to be fooled into clicking.
Recommendations to others considering the product:
Best to provide good communication with your users regarding the product and what it addresses. Establish a regular routine of training, phishing, and remedial handling. Solicit feedback and refine.
Great choice!
What do you like best about the product?
I love the Automated Security Awareness Program, known as ASAP. It's very easy to setup an automated program to inform, test and report on the organization's overall security awareness.
What do you dislike about the product?
I like everything about KnowBe4, the dashboard, the ASAP program and reporting. Assigning users to specific training campaigns could be improved so that it is a bit more straightforward and easier to understand how to accomplish that task.
What problems is the product solving and how is that benefiting you?
Several training requirements are easily addressed by the KnowBe4 training. We are able to provide basic security awareness training, PCI, PII and other required training very easily using KnowBe4's ASAP features.
Recommendations to others considering the product:
Ask for a demonstration or trial access to the portal. With a small investment of time, you'll quickly be able to setup up an automated security awareness program and watch your security posture and awareness improve month after month.
Great product
What do you like best about the product?
Very well thought out, very powerful, and flexible. A definite step up from our previous provider.
What do you dislike about the product?
I do not dislike anything, other than some of the random phishing e-mails are far too obvious.
What problems is the product solving and how is that benefiting you?
End user awareness is at the highest ever, we have built a baseline of knowledge across the company and in conjunction with our other tools in place, we feel much safer.
Recommendations to others considering the product:
Use this product. The trianing and phishing testing combined has been very well recevied by my users.
KnowBe4 makes security education easy and affordable
What do you like best about the product?
KnowBe4 is a complete solution to help train employees that they are on the front line when it comes to data protection. KnowBe4 is easy to setup, manage and the reporting is very good. Their staff, especially Brittany, has been very helpful to get us started and to remain engaged with the process.
What do you dislike about the product?
Like anything, it does take time (but it is worth the effort) and employees are not always thrilled when they get assigned to remedial training because they failed a test.
What problems is the product solving and how is that benefiting you?
We have learned that there are a group of people that are prone to falling for these phishing attempts and that they can be trained to spot the warning signs.
Great Product At A Great Price!
What do you like best about the product?
It does what it is advertised to do! It is a great value.
What do you dislike about the product?
Too many Emails from KnowBe4. Also, this survey shouldn't require a minimum of characters!
What problems is the product solving and how is that benefiting you?
Raising the level of awareness of our users to spam.
Recommendations to others considering the product:
Great product at a great price!
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