KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Excellent training tool to improve the security of our school
What do you like best about the product?
The support of the company, Nicole has been brilliant and the package is very comprehensive and easy to use
What do you dislike about the product?
There were some interface problems but they seem to have been resolved in the 2018 update
What problems is the product solving and how is that benefiting you?
Main security issue for us is users clicking on dodgy emails, this program has opened up their eyes to some of the problems with clicking on attachments and links in a safe environment.
Recommendations to others considering the product:
Great software and excellent support easy to recommend
Great system for testing and training on cyber security
What do you like best about the product?
The KnowBe4 security testing and training system is helping our company stay on top of emerging threats like Phishing, Ransomware and Social Engineered Exploits. It has been easy to setup and perform baseline tests followed by a variety of training sessions to ensure our staff stay safe both in their work lives but also personal lives.
The dedicated account manager has help us along in using the system in conjunction with the ASAP system which after a few questions tailors a list of action items to do to get maximum benefit. This has made using the system very easy.
The dedicated account manager has help us along in using the system in conjunction with the ASAP system which after a few questions tailors a list of action items to do to get maximum benefit. This has made using the system very easy.
What do you dislike about the product?
It would be nice for the system to include international options such as date format, this has left some users confused when different. Also some more country specific tests/training as using mainly US content doesn't work for international clients as effectively.
What problems is the product solving and how is that benefiting you?
KnowBe4 has allowed our organisation to test our staff on security and privacy issues to see how they deal with various examples within day to day operations. Using this data, we have been able to provide training to ensure they make the right decisions in the future to protect both the business and themselves.
With ongoing testing and training, our aim is to ensure every staff member can identify and deal with directly and correctly any threats that get past external security solutions like security gateways and filters.
With ongoing testing and training, our aim is to ensure every staff member can identify and deal with directly and correctly any threats that get past external security solutions like security gateways and filters.
Good product and good vendor to deal with
What do you like best about the product?
Very easy to launch and monitor phishing and training campaigns. Phish Alert Button is great, except I couldn't get internal approval for mass rollout (company doesn't like Outlook plugins).
What do you dislike about the product?
Configuring mail protection features to allow the tests can be a bit of a hassle depending on what you have in place. At least once it's done it's done.
What problems is the product solving and how is that benefiting you?
Malicious emails and user awareness are two of our priority concerns, and KnowBe4 addresses both.
Recommendations to others considering the product:
Thoroughly test for your mail gateway, spam filtering, or other tools blocking incoming tests and training notifications.
We've reduced users susceptibility to clicking suspicious email links from over 9% to 3%
What do you like best about the product?
We wanted a way to regularly test our employee's awareness of phishing attempts, this was a simple but effective, easy to use and low overhead to implement a solution. Local market email templates have made the testing more realistic and therefore more valuable.
What do you dislike about the product?
Look it's pretty simple and matched our requirements so there's nothing I dislike.
What problems is the product solving and how is that benefiting you?
Employee awareness of security risks in particular phishing attempts.
Very good product
What do you like best about the product?
I like the phishing templates...It makes it easy to implement.
What do you dislike about the product?
I haven't found one yet...We are still exploring the products.
What problems is the product solving and how is that benefiting you?
It made our users more aware of different kind of phishing techniques so they can catch it better.
Recommendations to others considering the product:
Highly Recommended
Excellent Experience
What do you like best about the product?
KnowBe4's system is easy to navigate and filled with useful information and their staff is very responsive, knowledgeable and helpful. The reporting is easy to read and clearly shows the weaknesses that may need to be address.
Overall a very good experience!
Overall a very good experience!
What do you dislike about the product?
I have found no issues with this system.
What problems is the product solving and how is that benefiting you?
We're ensuring that our staff is knowledgeable in the threats of the cyber world.
Review
What do you like best about the product?
Training material provided along with different options to test employees
What do you dislike about the product?
I wish that there was not a delay in making changes to the site as far as setting up training, etc.
What problems is the product solving and how is that benefiting you?
Providing cybersecurity awareness training to employees
Great educational packagefor cybersecurity training.
What do you like best about the product?
The training is good and the formula of baseline -> train --> ongoing testing is effective for reducing our clients' phish-prone percentage
What do you dislike about the product?
The phishing templates / e-mails are not always well crafted. Having to modify / tweak to correct some of the grammar / word choice to appear more professional.
What problems is the product solving and how is that benefiting you?
We're reducing the risks our clients face within the current cyberthreat landscape with training to recognize social engineering attempts. The training and ongoing phish-tests teach and reinforce asking the right questions and correct actions to take when reviewing a suspicious e-mail.
Excellent service for information security training and phishing simulations
What do you like best about the product?
Service is easy to use. Very easy to setup campaigns, reports are excellent.
What do you dislike about the product?
Nothing - very good service, excellent value.
What problems is the product solving and how is that benefiting you?
Information security training, phishing simulations and testing for employees.
Great way to educate and inform your users
What do you like best about the product?
Applicable Training campaigns and Phishing tests with saved results. Smart Groups feature which allows dynamic population based upon certain criteria. Great for selecting new hires.
What do you dislike about the product?
Want the Training campaign to be like the phishing - to select a genre and time allotment so that training campaigns becomes almost as automatic as phishing. Right now I must create new campaigns for select modules.
What problems is the product solving and how is that benefiting you?
Cyber-Security training. Makes users question the authencity of information and its source - less prone to be fooled into clicking.
Recommendations to others considering the product:
Best to provide good communication with your users regarding the product and what it addresses. Establish a regular routine of training, phishing, and remedial handling. Solicit feedback and refine.
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