KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
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Best security awareness training available
What do you like best about the product?
The KnowBe4 product continues to expand, but at its core is the Awareness Training. This training is vital in helping train users to stop, slow down, and think about how they interact with their email.
What do you dislike about the product?
Some of the KnowBe4 training is lacking. For instance event correlated training where a user might have shipped a package and then receives an email from the shipping company. But, in reality the email just happened to arrive at the perfect time and since the user did not have there guard up they either clicked or responded to the spam/malicious email without the normal guards in place. I have requested this and hope that they start to provide it in the near future.
What problems is the product solving and how is that benefiting you?
From the training alone we have stopped and been able to rip malicious emails that made it past our email security due to users Phish Alerting the email. The training tought them what to do and then they have implemented it. The product is worth the money invested.
Easy trainings
What do you like best about the product?
Easy trainings, very intuitive, help users to recognize and help them to be aware of the dangers in the internet.
Professional customer service.
Professional customer service.
What do you dislike about the product?
There is nothing I don't like about this service.
What problems is the product solving and how is that benefiting you?
With their trainings they help users to be alert and very cautios on emails attachments and links, web downloads and even phone calls, they teach about phishing, spoofing and vishing
Very user-friendly and engaging
What do you like best about the product?
KnowBe4 Traning provides a creative, engaging method of learning for its users. What I enjoyed the most about KnowBe4 is the wide variety of training interactions from the KnowBe4 Library, as well as the continuous up-to-date information.
What do you dislike about the product?
One feature I found somewhat bothersome was the limitation with the KnowBe4 Phish Alert Add-In for Outlook. The concept and functionality of the add-in is superb. However, I wish there were more customizations for the add-in such as more categories for a user to classify the phish under and the ability to work with third party email filters for blacklisting automation. Overall, that was the only minute issue with KnowBe4.
What problems is the product solving and how is that benefiting you?
KnowBe4 has resolved numerous vulnerabilities withion our enviroment. KnowBe4 has added more awareness to social engineering and phishing emails for our employees.
Went there for the training videos, stayed for all the other amenities
What do you like best about the product?
The variety of the videos is extremely useful. We can find general videos on a particular topic, but as we grow we also take advantage of geo-specific trainings to address the particulars of a locale.
What do you dislike about the product?
Not a lot of downside because of the variety. On one occasion, we found that a particular video we liked was not available at our subscription level, but we resolved that by changing our subscription without too much extra expense.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareneess Training was initially seen as a quick fix for a gap we had in Privacy and Data Security Training as we were addressing a SOC2 audit. However, we were pleased enough with the product, and VERY surprised at all the additional features available at our price point, that we have continued to use KnowBe4 for training and beyond.
Arming Our Users With Knowledge
What do you like best about the product?
One of the best features of KnowBe4 is that its relevance in peoples' personal lives as well as the business environment is outstanding.
The variety of topics including multifactor authentication and social media have received high praise from those who have gone through it, to the point where they can pass on the knowledge to their families and friends.
Updated contented ensures that the campaigns I create remain relevant to the uprising of different security threats.
The variety of topics including multifactor authentication and social media have received high praise from those who have gone through it, to the point where they can pass on the knowledge to their families and friends.
Updated contented ensures that the campaigns I create remain relevant to the uprising of different security threats.
What do you dislike about the product?
Honestly, I can't think of anything that I do not like about it.
Campaigns are simple to create, importing users is a breeze, and the link for users to access their assigned training never changes.
Campaigns are simple to create, importing users is a breeze, and the link for users to access their assigned training never changes.
What problems is the product solving and how is that benefiting you?
Awareness is the key word here, our users are now being educated on the threats in the digital world and thinking twice before clicking links without question and know how to identify malicious emails.
Perfect training for any corporate setup
What do you like best about the product?
It covers all important topics. It is of correct length. Not too long, not too short.
It has live scenario and has a quiz at the end.
It has live scenario and has a quiz at the end.
What do you dislike about the product?
There is nothing in particular to report.
What problems is the product solving and how is that benefiting you?
Awareness in the staff about importance of Cybersecurity.
Make sure that the staff know about to do's and not to do's.
Make sure that the staff know about to do's and not to do's.
Great Security Awareness Service
What do you like best about the product?
KnowBe4 Training is your go-to for beefing up cybersecurity. It's not just for big corporations – it's got something for everyone, from basic tips to advanced tricks and easy for any level of user.
The training is anything but boring. It's interactive, with real-world scenarios and fake phishing emails to keep you on your toes. And they're always updating to tackle the latest hacker tricks.
The training is anything but boring. It's interactive, with real-world scenarios and fake phishing emails to keep you on your toes. And they're always updating to tackle the latest hacker tricks.
What do you dislike about the product?
The onlything I have found as a negative is there could be more new "games" available for the modstore.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training offers a comprehensive solution to bolster cybersecurity defenses against evolving threats. Their versatile modules cater to individuals and organizations, covering topics from basic hygiene practices to advanced threat detection techniques.
Interactive and engaging, KnowBe4's training simplifies complex concepts without sacrificing depth. Simulated phishing attacks and real-world scenarios ensure active user participation, leading to higher retention rates.
Interactive and engaging, KnowBe4's training simplifies complex concepts without sacrificing depth. Simulated phishing attacks and real-world scenarios ensure active user participation, leading to higher retention rates.
Simple Platform with Engaging Content
What do you like best about the product?
Easy to implement and set up campaigns. Employees receive reminders automatically. Wide variety of content that is engaging and relevant to our employees. Reporting capabiliites are excellent. And unlike other content I have viewed in the past, I think employees actually pay attention because it is not dry, boring training videos...and they actually learn something!
What do you dislike about the product?
I don't like that I have to add content from the "store" to my library before being able to add it to a campaign or assign it to an employee. Would be simpler if all content that was available to us was already available in the library.
What problems is the product solving and how is that benefiting you?
Ongoing security awareness education for our employees. Satisfies compliance requirements and helps our employees keep these risks at the forefront of their minds.
What Every Bank Needs
What do you like best about the product?
The ease of use and user friendly interface makes everything seamless. They are always adding more the to the platform and the new AIDA has been awesome. We have gotten compliments from employees that not only does this help them in the work environment but also has protect them from personal life situation.
What do you dislike about the product?
We have not had any complaints. When a feature is missing they are using working on it.
What problems is the product solving and how is that benefiting you?
In banking, safeguarding our digital assets is critical. The training has provided a valuable tool where employees are more comfortable reacting to an email. The increase in knowledge from lower level employees to executive level has been drastic.
Eye Opener
What do you like best about the product?
It is pretty eye opening to see how much people really don't know about cyber security. I am working to train my staff and KnowBe4 has been a huge help.
What do you dislike about the product?
If I had to choose one thing it would be the amount of emails I get from them for upgrading our account.
What problems is the product solving and how is that benefiting you?
How gulible my staff are to cyber scams!
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