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Enterprise Awareness Product Security Review
What do you like best about the product?
Scenarios covered in the training such as software vulnerability, and phishing vulnerability are extremely helpful! End users can be in the know-how of potential threats with the topics covered. The content is very engaging and the availability in multiple languages is a big plus for large organizations that have a presence in multiple countries.
What do you dislike about the product?
1. Lack of SOPs to deploy the solution.
2. Need more step-by-step guidance with setup and configuration
3. Lack of ability to copy templates
4. Better design of the web console
5. Additional reporting capabilities needed
6. Lack of API's
2. Need more step-by-step guidance with setup and configuration
3. Lack of ability to copy templates
4. Better design of the web console
5. Additional reporting capabilities needed
6. Lack of API's
What problems is the product solving and how is that benefiting you?
Tracking and reporting on Phishing emails. Also the need to protect Pharma, Payer data that is HIPAA compliant. With the recent attacks on Healthcare companies, Security Awareness should be top of the list for any CIO
Intuitive user interface, generally good training content and strong phishing simulation tools
What do you like best about the product?
The user interface is intuitive and easy to use. Most of the training content (with a few exceptions) is good, and the phishing simulation functionality is fantastic.
What do you dislike about the product?
As a standalone training/phishing simulation product, the pricing does not always compete with other email security vendors, especially when already taking multiple products from a competitor.
What problems is the product solving and how is that benefiting you?
Helping us fulfill regulatory & audit requirements for various pieces of security training, and carrying out phishing simulations across our user population to identify high-risk users where additional training may be beneficial.
Good for non-it people
What do you like best about the product?
Covering basic concepts for user that otherwise might not grasp security.
What do you dislike about the product?
Redundant for IT people that are already aware of basic security
What problems is the product solving and how is that benefiting you?
Solves user education problems concerning cyber security
Extensive training catalog with interactive, engaging and short content
What do you like best about the product?
Training Module, Phishing Campaign and Automation
What do you dislike about the product?
Automated User import, User Group Assignment, Lack of more advanced automation capabilities, Phishing Templates, Broad Training areas
What problems is the product solving and how is that benefiting you?
Plan, Design and Execute Automated Security Awareness Program to improve security posture
Security Awareness Training Platform
What do you like best about the product?
In terms of automating phishing campaigns and training, knowbe4 is quite good.
What do you dislike about the product?
Reports feature, Role base Access Control
What problems is the product solving and how is that benefiting you?
Role-based access controls have improved slightly.
Recommendations to others considering the product:
Organizations with limited budgets can adopt this solution.
A helpful training resource for End-users
What do you like best about the product?
I love how you can customize and create a phishing campaign for your organization. It even includes some useful and realistic phishing templates and provides a helpful visual report of your organization's Risk Score. I also love that they offer webinars and are always up-to-date with the latest threats and phishing attacks.
What do you dislike about the product?
Some features like the KCM GRC and full access to their training materials are only available if you get a higher subscription tier. We hope that this more features are added to lower tier subscription or keep the prices cheaper.
What problems is the product solving and how is that benefiting you?
A phishing campaign is an effective way to teach employees to spot deceptive messages and help combat phishing. Making these campaigns successful requires planning, communication, and analysis. Knowbe4 helps to make these campaigns successful and easy to manage.
Recommendations to others considering the product:
If you need to create a simulated phishing campaign for your organization and assign specific training for users, knowbe4 can definitely help.
Videos make for memorable learnings
What do you like best about the product?
KnowBe4 understands that we each have different learning pathways. They offer surveys, videos, definitions, items to read, watch and listen to meet practitioners where they work best.
What do you dislike about the product?
There isn't much I dislike. No one wants to stop their day, so it's nice (well, maybe not exactly) to get pinged to complete trainings.
What problems is the product solving and how is that benefiting you?
While I can't speak for the whole company, I appreciate the regular reminders for the safest practices and learning what are emerging best practices. If the human element is the weakest link in security, I welcome the opportunity to strengthen my skills.
Great security awareness and training tool
What do you like best about the product?
Easy to manage awareness programs, training campaigns. You can even track training progress of each user. Nice amount of courses to select
What do you dislike about the product?
The course player looks are outdated.
Also, lots of user just hit next immediately without listening to the course, and there's no prevention for that
Also, lots of user just hit next immediately without listening to the course, and there's no prevention for that
What problems is the product solving and how is that benefiting you?
Security awareness courses
Phishing training campaigns
Security training (owasp top10) for developers
Phishing training campaigns
Security training (owasp top10) for developers
Good Awareness Training Tool
What do you like best about the product?
Great tool for security awareness. The device was user-friendly and easy to use.
What do you dislike about the product?
We have no challenges currently as our security team worked with our local vendor to ensure all bottlenecks were cleared before launching the tool to the organization.
What problems is the product solving and how is that benefiting you?
Tool for security awareness for the organization.
Users are now incorporating security best practices in their day to day work activities in order to mitigate and reduce cyber risk
Users are now incorporating security best practices in their day to day work activities in order to mitigate and reduce cyber risk
Enhance Anti-Phishing posture
What do you like best about the product?
A very insightful tool that helps us to visualize how our users deal with a suspicious email. We like that it's also a very customizable tool, which allows us to increase the interaction with the users.
What do you dislike about the product?
More webinars or longer videos with more details will be helpful since documentation sometimes doesn't seem to be enough.
What problems is the product solving and how is that benefiting you?
Generate more interaction with our users, providing a complete visualization of our current posture against phishing threats.
Recommendations to others considering the product:
Deep dive into the official documentation for better understanding, and execute a pilot with some test users.
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