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Effectiveness far outweighs cost
What do you like best about the product?
Great videos on a variety of topics to satisfy our internal training requirements. Their phishing product works great. Entire system is very user friendly. Support is top notch. I am on an IT email group of over 150 IT professionals.
What do you dislike about the product?
There are no shortfalls identified at this time.
What problems is the product solving and how is that benefiting you?
Ongoing quarterly online employee training.
Each employee phished monthly.
Customer awareness
Each employee phished monthly.
Customer awareness
Recommendations to others considering the product:
Make the move! You won't be sorry.
KnowBe4 Review
What do you like best about the product?
The account portal is easy to navigate, the campaigns are easy to set up and monitor, and the number of training opportunities. I love how I can automate the entire testing and training process.
What do you dislike about the product?
Some of the training videos come across as "profiling" the bad guys as foreigners. Although this may statistically be the case, better care should be taken when portraying them in the videos.
What problems is the product solving and how is that benefiting you?
Awareness of e-mail scams that may result in the launch of ransomware. We had a ransomware attack in 2017 and recovered relatively quickly. KnowBe4 was a reactive result of that. Users are much more sensitive to any e-mail communication that appears out of the ordinary.
KnowBe4 - Excellent Security Awareness Program
What do you like best about the product?
How easy it was to get all setup and the sales people and technical support team. Everyone we had to deal with/talk to was amazing.
What do you dislike about the product?
Nothing that I can think of so far, we are still in the implementation phase, but from what I can see so far, there is a reason that KnowBe4 is highly rated in the industry.
What problems is the product solving and how is that benefiting you?
Making our employees better aware of Phishing scams, etc. and how to detect those scams in their emails. The benefits from this program are that our employees are way more apt to second guess suspect emails and think before they click rather than just clicking and not realizing what they are doing.
A trusted partner in security training, compliance, and tooling
What do you like best about the product?
Super easy to use product that makes my team's busy lives easy when it comes to compliance testing on security, HIPAA, development OWASP Top 10, and GDPR. They even have a wizard to get you up and running in minutes! They even provide cool tools like AV tester so you don't have to get your own viruses to test your AV tool, a password guesser for commonly used simple passwords on your network, and probably more I don't know about. They also have text templates for emails to remind people of today's latest threats and keep us updated weekly on new ones. Just grab and tweak and send to my users.
What do you dislike about the product?
Ability to easily view all the custom content without assigning it to a group.
What problems is the product solving and how is that benefiting you?
Compliance and educating our users on security, HIPAA, development OWASP Top 10, and GDPR. Our last process was manual and not very auditable. With KnowBe4, I have full confidence in auditability of our education and we can do phishing tests and automatic adding of users that failed into more security training!
Recommendations to others considering the product:
Tons of video content, frequent updates of warnings to look out for, create emails to keep you as admin up-to-date on security trends from CEO, easy compliance, automatic re-enrollment with those that failed phishing probes, and great people to work with!
Powerful tools to assess the resilience of users to phishing and train users in security awareness.
What do you like best about the product?
Ability to integrate with Active Directory for user account provisioning. The cyber security training is easily accessible and was well received by the end users. The phishing emails are very convincing and easy to customize.
What do you dislike about the product?
Confusing licensing and availability of modules.
What problems is the product solving and how is that benefiting you?
Knowbe4 created a product in a timely manner that perfectly fit our goals for Cyber Security awareness training and phishing testing. Since we implemented the training, we have lowered the total number of user related cyber security incidents, such as phishing, by roughly 80-90%.
Recommendations to others considering the product:
I believe this is the Industry standard and leader for online cyber security awareness testing and training.
Security training
What do you like best about the product?
The best part of the training are the videos or demonstrations that show actual attacks or what hackers can do. Also good are the highlighted information on what in an email should be red flags for phishing emails. Our users have said this was helpful for them to identify phishing emails.
What do you dislike about the product?
Not much to dislike. The training is not too long and outlines clearly what is phishing, with examples and demonstrations.
What problems is the product solving and how is that benefiting you?
Trying to train users and educate users on what to look out for in terms of phishing and other malware attempts.
KnowBe4 is positively changing our employees risk level!
What do you like best about the product?
KnowBe4's tool is one of the first solutions that I can directly show the results of changing behavior of our employees. If companies buy into the logic and the programs from the testing to the education using the KnowBe4 solution you just have to sit back and let the solution work for you. From a vendor perspective they do everything they should be doing as a vendor to earn and keep my business.
What do you dislike about the product?
At this point I have not seen any thing negative with this solution.
What problems is the product solving and how is that benefiting you?
Ongoing employee training on information security topics, also the testing of employees to detect when they are being targeted for phishing and other threats. We have seen a reduction in the threat that social engineering has on any company, double digit percentage decrease in the risk.
Powerful and cost effective tool for fighting phishing
What do you like best about the product?
Good quality content, cost effective, well designed UI.
What do you dislike about the product?
Nothing much that I can think of. We have been using for a couple of months, and I have no complaints.
What problems is the product solving and how is that benefiting you?
The threat of phishing attacks. I believe our people now have a greater awareness of what to look for.
I've been an advocate of KnowBe4 for several years now
What do you like best about the product?
KnowBe4 title pretty much sums up the reason I continue to use their early response notifications about cyber threats. As a Senior Security Engineer responsible for the IPS and Firewall platforms it allows me to be proactive in the cyber warfare that is prevalent these days, especially when you consider the bad actors of nation states such as China and North Korea, who are constantly banging on our doors.
What do you dislike about the product?
I do not have and dislikes about KnowBe4.
What problems is the product solving and how is that benefiting you?
We use KnowBe4 to allow us to find end users in our network who fail to recognize cyber threat email messages such as Phishing or Malware that can compromise their identity or expose personal logins including passwords. It gives us an opportunity to train those end users thereby lowering our threat footprint.
Significant improvement in Security Awareness
What do you like best about the product?
Ease of use. Training, Phishing and Vishing campaigns are easy to set up and execute. The product is very intuitive and provides all the features I need and some I never would have considered.
What do you dislike about the product?
A few personal pet peeves...page advance button only at the bottom of pages, requiring scrolling through long pages to get to the next one. Can only add a user to one group at a time.
What problems is the product solving and how is that benefiting you?
We use KnowBe4 for annual Security Awareness Training, Security Awareness posters for our home office, monthly email phishing campaigns and vishing campaigns and monthly Security Awareness Newletters.
KnowBe4 is a comprehensive product for all our Security Awareness needs.
KnowBe4 is a comprehensive product for all our Security Awareness needs.
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