KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
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KnowBe4 is a Great Company for Small to Medium Businesses
What do you like best about the product?
I like the frequency of updates - it makes the job of a Security Admin easier to do, because it allows me to focus on other things, and tweak their offerings to our business model. Over all, this seems to be a good first step for us, and I'd recommend people looking to have something in place that don't have the time to touch things daily, to look into getting on with these guys. If you're like me, you'll be glad you did.
What do you dislike about the product?
Not much - I like the format and the offerings are great. They update regularly.
Maybe...if I had to say something, free, inclusive tickets to KnowBe4 events to meet the team and talk with them directly? To do more hands on training either at a convention or onsite, would be very beneficial.
Maybe...if I had to say something, free, inclusive tickets to KnowBe4 events to meet the team and talk with them directly? To do more hands on training either at a convention or onsite, would be very beneficial.
What problems is the product solving and how is that benefiting you?
We are solving an entire need for not just training our users to be our users, but compliance requirements, and taking it one step further, and offering these benefits we're already realizing to our clients as well. We are training each of our employees, as well as our own IT Staff. Together, designing a solution from the ground up with all of the time savings we are already noticing, I don't think I could have asked for anything more.
Recommendations to others considering the product:
Give this a try - they have a lot of free services. Trust me, it's easy and makes your job so much less complicated.
The product is Very Good, but the Support is Awesome!
What do you like best about the product?
The support given to us to setup our Phishing Campaign and follow-up training
What do you dislike about the product?
I am unable to come up with anything I dislike about KnowBe4.
What problems is the product solving and how is that benefiting you?
Getting our users trained on how to be informed, more aware, and more responsible users
Feature-rich Anti-Phishing Platform
What do you like best about the product?
KnowBe4's dashboard and campaign features are exactly what I want in a product like this. There are a TON of training videos and phishing templates available. Things are highly customizable. It's simple to administer. Creating recurring, randomized phishing campaigns is easy, and the data to show how employees have performed is easy to digest. It feels like we took a major step forward in our user-security just by implementing the product.
What do you dislike about the product?
There's not a lot to dislike. The training modules are in some ways one-size-fits-all, so more tech-savvy users may feel a bit put-upon having to run through a lengthy training that isn't really allowing them to flex their cyber-muscles. However, compliance is rarely a party, so I don't consider this a major issue.
What problems is the product solving and how is that benefiting you?
End-user security is important for our organization. Having a light-weight, low-impact system was critical for this, as we don't have many resources to dedicate to security management. I now feel confident that we can keep track of both the trained status of our users AND better identify high-risk individuals for greater scrutiny.
I enjoy the ease of doing a phishing test
What do you like best about the product?
The ease of setting up a campaign: either test or training. Working well for my users.
What do you dislike about the product?
It requires resources to utilize all of the options. But that's always the case. this is not an issue of the software. Just an internal issues. so the real answer is Nothing.
What problems is the product solving and how is that benefiting you?
Security awareness. End user training.
Excellent all inclusive product
What do you like best about the product?
Easy to get started with the Automated Security Awareness Program (ASAP) as well as a dedicated success manager and a responsive support team. Great dashboard and metrics to present data collected from campaigns.
What do you dislike about the product?
No downsides, product has great versatility and is able to provide everything from start to finish including a lot of categories to choose from for phishing campaigns and training.
What problems is the product solving and how is that benefiting you?
Encouraging users to practice safe habits. Think before you click mentality as well as double checking with IT staff if uncertain.
Building Human Firewall
What do you like best about the product?
The training content is on point and ranges from beginner to more advanced levels.
What do you dislike about the product?
Not being able to edit training campaigns to add content.
What problems is the product solving and how is that benefiting you?
Education and awareness to our employees. We have been conducting internal training for a few years. Adding KnowBe4 to our arsenal gives us more training content and adds reinforcement of the concepts that we have been trying to teach. Also, the ability to conduct phishing tests more often is beneficial.
Pretty easy interface - easy to test
What do you like best about the product?
Variety of templates in the system covering applicable subjects.
What do you dislike about the product?
It's another training program... Not so much fun with tight firewalls as youtube is required for training videos.
What problems is the product solving and how is that benefiting you?
Working on phishing training. Relatively quick and easy to deploy.
Fantastic training for our employees.
What do you like best about the product?
the variation of training modules and the ability to automate the phishing and training campaigns.
What do you dislike about the product?
sometimes the length is too long for our linemen. I may have to break them out into a separate group.
What problems is the product solving and how is that benefiting you?
virus and malware infections. third party explanation of why security is important and not having easy-to-guess passwords.
Recommendations to others considering the product:
This is a very inexpensive option for cooperatives like ours that are electric utilities and have real cyber security guidelines we have to conform to.
KB4 great phish test tool
What do you like best about the product?
I like the variety of options when sending phish tests and it's user friendly after the first learning curve.
What do you dislike about the product?
The user management page could be easier to admin.
What problems is the product solving and how is that benefiting you?
We run quarterly Phishing tests and they have helped to create great awareness about e-mail threats.
Recommendations to others considering the product:
We are looking into using the KB4 Compliance Manager tool.
The Human Factor - KnowBe4 Training
What do you like best about the product?
One of the things I appreciate the most about KnowBe4 training is the human element. The training is relevant and touches on topics and ideas my users can grasp. Being able to gain the "buy-in" I need from my staff is invaluable in making sure we are prepared to defend against attacks.
What do you dislike about the product?
One of my pet peeves is I would like the opportunity to offer the training without my users having to receive email links to authenticate. I constantly test my users and remind them to discard suspicious emails. A sandboxed environment from which to offer the training to my staff would be a nice addition.
What problems is the product solving and how is that benefiting you?
Some of the business problems I'm solving are directly related to compliance. Required training is something that isn't going to go away. The reporting I receive after a training campaign is very good and satisfies my compliance requirements. One of the best tangible benefits I've realized though, is the decrease in the number of phishing emails clicked on by my users.
Recommendations to others considering the product:
For the cost of the product, the support, and the reporting you get, KnowBe4 is covering all of my needs. The market notoriety it receives is often commented on by auditors and examiners I work with. IT is one of the areas I feel very confident in when approaching an audit. The feedback I receive from end users is also very good. The specialized training available for Board and Executives is brief, but very good.
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