KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,147 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Initial KnowBe4 Assessment
What do you like best about the product?
There are numerous great features of the service, however the integration with Active Directory is a great benefit.
What do you dislike about the product?
Most of the good content is only available at the highest tier.
What problems is the product solving and how is that benefiting you?
Our goal was to improve the security awareness of the employees in a way that is measured and repeatable.
Recommendations to others considering the product:
Take advantage of the integration with Active Directory and use the Automated Security Awareness Program (ASAP) tasks to help drive the deployment.
Complete, easy-to-use awareness solution
What do you like best about the product?
Features! The platform integrates results of phishing tests and training in an easy to use interface. It's easy to create phishing and training campaigns, and sort through our results. A huge advantage of the platform is the extensiveness of the training material that is available. Always getting great service from our assigned rep. What we also wanted was a solution that was available in Europe, which was a big plus for us. The ability to track training progress is also very useful.
What do you dislike about the product?
We ran into a few quirks in the interface, with minor issues in some templates. Nothing that would be a showstopper. Unavailability of translations for material in some languages is somehow of an issue, as it i mandatory for us to make the material available in all our official languages.
What problems is the product solving and how is that benefiting you?
Reduce phish prone rate from over 20% to less than 2% in less than 6 months.
Meet regulatory and contractual compliance issues
Meet regulatory and contractual compliance issues
Recommendations to others considering the product:
We picked KnowBe4 after a thorough review of what was out there. If you are going to pick a product, think of how integrated and mature you want it to be. Enquire about number of phishing templates available, number of landing pages available, number and list of training modules included in your package, reporting quality, ease of integration.
Cybersecurity awareness training
What do you like best about the product?
Our employees are able to single-sign on to the product via our Intranet and the video works across platforms.
What do you dislike about the product?
Would like targeted pricing for non-profit or gov agencies.
What problems is the product solving and how is that benefiting you?
Meeting compliance responsibilities and assisting employees with cybersecurity awareness in their lives.
Essential Tool to Improve Your Security Culture
What do you like best about the product?
The ability to train, test, and remediate users fits the best adult learning models. The professional services to help short handed CISO's deploy and use the system are very affordable and recommended highly.
What do you dislike about the product?
I haven't found anything to dislike including the price, performance, and ease of use.
What problems is the product solving and how is that benefiting you?
Reduction of our attack surface by improving user's resistance to social engineering attacks. With just one training campaign we reduced our phish prone employee percentage to below the industry average and feel confident we can get down under 2%.
Recommendations to others considering the product:
I highly recommend KnowBe4 Cloud Based Security Training and Services.
Found KnowBe4 at a recent Spiceworld convention and they have a great platform.
What do you like best about the product?
KnowBe4 has a very intuitive user interface. Great support staff that walk you through each step. My users thought the training content was highly informative and very well produced. I feel my users are getting best in class security awareness training that is so important to organizations in these times. I would highly recommend them to all organizations to improve their teams ability to keep the organization secure. This training also helps staff with their personal email and internet interactions as well.
What do you dislike about the product?
I have not found anything I dislike about KnowBe4!
What problems is the product solving and how is that benefiting you?
We are using KnowBe4 to train our staff about internet security awareness. We were recently subjected to a CEO spear phishing attempt that was blocked by a very attentive accounting member. This led our foundation to investigate methods to improve our internet security awareness. My users are now using the Phish Alert to send me phishing attempts and learning from the excellent training content available from KnowBe4.
Recommendations to others considering the product:
I would recommend they try the free phishing test that KnowBe4 offers so they can see how many of their staff are prone to phishing attempts.
Quality phishing testing and training
What do you like best about the product?
KnowBe4 is not a totally unique company but provides a quality product at a price that seems much more reasonable than the alternatives out there. I did look at the alternatives and got price quotes from all of them and they were all quite a bit more costly than KnowBe4.
Setup is simple and can be pretty minimal, including your users email address, but the more information you add for your users, the better the testing will be.
Administration is simple and you can even trail their interface by sending a test email out to all of your users.
The sales team was very helpful in getting us setup and allowing us to try out some of their features which ended up showing us how much we needed the product.
Setup is simple and can be pretty minimal, including your users email address, but the more information you add for your users, the better the testing will be.
Administration is simple and you can even trail their interface by sending a test email out to all of your users.
The sales team was very helpful in getting us setup and allowing us to try out some of their features which ended up showing us how much we needed the product.
What do you dislike about the product?
The setup of some of the more advanced features can be a little laborious but it isn't difficult, it just takes time.
What problems is the product solving and how is that benefiting you?
Our company needed a way to train its users and prevent phishing. We have seen a large decrease in this area, and the monthly testing helps keep our users on top of the subject.
Recommendations to others considering the product:
Speak with one of the product salespeople and they will help you with everything that you need to know. There are quite a few options for the end user, so make sure you know what you need and they will help tailor a solution for you.
You will need to keep on top of the periodic phishing test to get the most out of this product.
You will need to keep on top of the periodic phishing test to get the most out of this product.
KnowB4 review
What do you like best about the product?
The ease of which you can set up an automated system that allows for systemic training for your entire organization.
What do you dislike about the product?
The ease in ability to import users from outside your company footprint
What problems is the product solving and how is that benefiting you?
It helps to solve the importance of making everyone aware of how phishing attacks and good email procedures.
KnowBe4 is the best
What do you like best about the product?
Easy to use Great response from staff
Easy to setup
Easy to setup
What do you dislike about the product?
There is nothing to dislike the product it great
What problems is the product solving and how is that benefiting you?
Just the ability to make users more aware
KnowBe4 making people aware!
What do you like best about the product?
The videos really bring home how you can be at risk. The campaigns keep everyone in check.
What do you dislike about the product?
Sometimes the auto placing into remedial training does not work. Seems to happen if the 'Clicker' is a repeat offender.
What problems is the product solving and how is that benefiting you?
Solving the training aspect f phishing and email scams and making people aware. Keeps everyone thinking!
Recommendations to others considering the product:
It is well worth teaching your employees as they really are the first line of defense!
We were at about 13% fail rate for the pre-Phishing test, we have been average under 1% since!
What do you like best about the product?
The variety and thoroughness of the training modules and the fact that our staff doesn't hate the training. That's rare in the employee awareness for security training business. I've had to call customer support twice in three years and my problem both times was solved on the first try and within minutes. Anytime I couldn't find something in the KnowBe4 dashboard, I've been able to email my CRM and get a response very quickly. The customer service is really solid.
What do you dislike about the product?
I would like to see a different training module available for repeat "Clicker" offenders instead of having to use the same module. The dashboard takes a little getting used to but the user setup is simple. I wish it was a little more intuitive but you can find your way around without a lot of effort.
What problems is the product solving and how is that benefiting you?
We are solving the employee awareness security training issue with KnowBe4 training. There is no doubt that engaged and trained employees are our front line cyber defenders. We have an additional benefit of providing annual training for PCI compliance purposes. KnowBe4 not only helps us check a lot of compliance boxes for various requirements, it works. Our employees are security aware.
Recommendations to others considering the product:
I've used several security awareness training products during my career in the IT industry. All were good but none were as comprehensive as KnowBe4. Some were too technical, some weren't as in depth yet at a layman's level of delivery. KnowBe4 is the mama bear of security awareness, it's just right.
showing 2,031 - 2,040