KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
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KnowBe4 - Administrator experience
What do you like best about the product?
As administrator, I love the visibility of users who have failed phishing tests, which learning has been assigned, and what timeline it was (or was not) completed. I also appreciate the extensive learning library and the ability to select whether to use the existing LMS or our own internal LMS to administer the learning.
What do you dislike about the product?
I do not have any true 'dislikes' but it can be difficult to direct employees to an outside LMS when you have an internal LMS. It's confusing for learners.
What problems is the product solving and how is that benefiting you?
We have a serious security breach regarding 'high quality' phishing attempts!
Recommendations to others considering the product:
Use it! It has such a great learning library!
Security awareness training and phish testing are easy with KnowBe4.
What do you like best about the product?
The console is easy to use and get started. The phishing scheduling and templates are intuitive and quick to setup. The process is effective with testing and the resulting training assigned to people that fail the phish test.
What do you dislike about the product?
I don't have any dislikes for this product. I suppose that anything can be improved.
What problems is the product solving and how is that benefiting you?
The business problem that I'm solving with KnowBe4 is security awareness. The phishing tests involve everyone my organization giving awareness for safe email usage.
Recommendations to others considering the product:
It is easy to use and works well.
Knowb4 made it easy to deploy critical security awareness training effortlessly!
What do you like best about the product?
The portal is well designed, intuitive and quick to learn. The learning curve was so short that we were deploying complex training programs with automated escalations in matter of hours after we got access to the system.
What do you dislike about the product?
The assignment of users to new groups or removing them can be a bit cumbersome. You have to practice a few times to learn the right navigation in the portal.
What problems is the product solving and how is that benefiting you?
We have about 2000 employees and we needed to implement security awareness training quickly. We also had to record the training results and be able to confirm that the training was effective. All of these requirements were covered with the KnowBe4 platform and our auditors loved the results!
Recommendations to others considering the product:
Recommend you work closely with your HR Department to make sure they sanction the training approach and are willing to enforce the required nature of the training. Secondly, make sure your compliance team has reviewed the content available with KnowBe4 and have specific regulations they need to have covered. Get support from these two teams first and have them incorporate this training into the corporate policies. It will make it easier to deploy and be taken seriously.
KnowBe4 Experience
What do you like best about the product?
Very well designed to teach and offer practical examples. Focus is on the meat of the subject with easy to set up training. Support is very good as well
What do you dislike about the product?
So far, no real negatives in my 10 months of use
What problems is the product solving and how is that benefiting you?
User vulnerability to click on "bad stuff". Training has effectively minimized my exposure as IT Lead. Our users have been trained to "think before you click"
Recommendations to others considering the product:
Solve a huge problem of training users to think before they click. I was skeptical, but results are proof
Knowbe4 works
What do you like best about the product?
Phishing simulation, ease of use, real improvement in the recognition of malicious e-mail and reporting capabilities.
What do you dislike about the product?
Some test payloads get captured by email anti-malware tools
What problems is the product solving and how is that benefiting you?
Security awareness and training
Keeps my Company Protected
What do you like best about the product?
Easily customizable features, tasks, emails, and campaigns simplify deployment to ensure that each employee group gets sent relevant emails. Settings can be dynamic enough for the admin to set and let the user interaction drive the actual "training" process. Phishing emails are super simple to set up and vary in difficulty.
What do you dislike about the product?
The basic package doesn't have too many training videos, but it is the basic package. The other packages are a little pricey for small businesses.
What problems is the product solving and how is that benefiting you?
Protection from ransomeware!! It keeps people updated on the current threats, as well as on the lookout for fake emails. It adds a complete level of protection to our email servers that we can't actually do ourselves (since the employees are the last line of defense).
KnowBe4 Jump Started Awareness Training
What do you like best about the product?
There is a rich set of education and audit modules that is continuously being updated. Dashboards make it easy to see compliance across education and user auditing. Most of all, our users like it.
What do you dislike about the product?
The solution is easy to use, robust and continuously being updated and enhanced - There is nothing of any significance that we don't like.
What problems is the product solving and how is that benefiting you?
We needed put in place a process to continuously improve our security posture overall with ongoing end-user awareness and education being a strong part of that plan.
KnowBe4 helped address the user component challenge by providing pre-built education topics we provide our users quarterly and auditing tools ("internal phishing campaigns") to see how well the lessons stick monthly. KnowBe4 tracks progress compliance for the former to ensure people are attending and tells us how people do with the latter to allow us to focus re-training efforts effectively.
After a year with KnowBe4, our "vulnerability scores" are less than half of our industries average. Our users tell us that the education is informative, relevant and appreciated.
KnowBe4 helped address the user component challenge by providing pre-built education topics we provide our users quarterly and auditing tools ("internal phishing campaigns") to see how well the lessons stick monthly. KnowBe4 tracks progress compliance for the former to ensure people are attending and tells us how people do with the latter to allow us to focus re-training efforts effectively.
After a year with KnowBe4, our "vulnerability scores" are less than half of our industries average. Our users tell us that the education is informative, relevant and appreciated.
Recommendations to others considering the product:
We selected KnopwBe4 after a thorough research of the market and talking to industry peers. KnowBe4 is very progressive and aggressively updating their solution and adding value. The continue to monitor the market and anticipate our needs.
Highly recommended!
Highly recommended!
Fun & Educational
What do you like best about the product?
Super for for me as an IT Manager and added benefit of training my users who are now much better!
What do you dislike about the product?
Adding new users is clunky and has way too many steps.
What problems is the product solving and how is that benefiting you?
Additional training for users violating policies.
Recommendations to others considering the product:
It's worth it - go ahead and implement!
KnowBe4 Changed Our Security Awareness
What do you like best about the product?
Our culture was not fully aware of the risks associated with clicking links and opening files in e-mails they received. Nearly a third of them were deemed "phish-prone" in our base line test. We dropped that to less than 3% per test and we have even gotten down to 0% for some tests.
What do you dislike about the product?
Not much to dislike with KnowBe4. We have been very pleased with the program we are on.
What problems is the product solving and how is that benefiting you?
We were extremely phish-prone as an organization. It is hard to say what events we have avoided but the awareness level - from the senior staff on down - is through the roof.
KnowBe4 is a great solution for all businesses to utilize
What do you like best about the product?
We selected KnowBe4 to enhance our IT Security Training and for the ability to create our own phishing email tests. The training is informative and easy for our users to follow allowing us to assign several courses per year.
What do you dislike about the product?
There is nothing we dislike about KnowBe4
What problems is the product solving and how is that benefiting you?
The phishing email tests assisted in identifying where additional internal training was needed and has improved our employees reporting of genuine phishing attempts.
Recommendations to others considering the product:
It is easy to setup and use. They offer a wide range of security topics for training and provide great reporting. Support has been great.
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