KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
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KnowBe4 phishing
What do you like best about the product?
Love how flexible it is to train our employees, very useful and helpful
What do you dislike about the product?
Hard to get AD integration setup, had to manually enter employees
What problems is the product solving and how is that benefiting you?
Testing phishing level of employees
Recommendations to others considering the product:
Very good product, maybe get AD integration working better
Best Phishing platform Available.
What do you like best about the product?
I like the randomness of the test. Typically, if you send a test phish in other software, there is little to no randomness. KnowBe4 allows me to set each phish the way I want and create tiers of remedial training based on those that fall for the phish. I love the new AI that is built into the product as well, and the ability to use the PhishER platform to review submissions is 2nd to none.
What do you dislike about the product?
I don't think there is anything that I dislike at the moment.
What problems is the product solving and how is that benefiting you?
Educating users, so that we can minimize risk. It only took me 2 months to go from 47 % phish prone to 6%.
KnowBe4
What do you like best about the product?
Great for testing users and setting up, easy to use and setup schedules
What do you dislike about the product?
Wish AD integration worked better, can’t import default “users” group
What problems is the product solving and how is that benefiting you?
Testing phishing with users
Recommendations to others considering the product:
Get AD integration setup if you can first
KnowBe4 phishing
What do you like best about the product?
Able to setup tests and test users to see how secure your employees are via phishing attempts
What do you dislike about the product?
Setting up does take some time and getting whitelisting done takes awhile sometimes
What problems is the product solving and how is that benefiting you?
Phishing employees
Recommendations to others considering the product:
Setup whitelisting correctly, ask for help
KnowBe4 - Security Awareness Training
What do you like best about the product?
Phish-prone percentage for employees has fallen from about 30% to less than 1%.
What do you dislike about the product?
Console for Administration takes some getting used to. Could be more user friendly.
What problems is the product solving and how is that benefiting you?
Employees think before they click on a link or open a suspicious email.
Recommendations to others considering the product:
You can't beat it for content and price. Train your employees first and then test them with the simulated phishing tests. Use the phishing tests to educate people and not to shame them. Make the training mandatory and train monthly instead of annually.
Eye Opening and Impactful all in 1
What do you like best about the product?
Easy to use interface and integrations allowing for instant testing of phishing threats against departments, campuses or the entire organization. Knowbe4 offers in-depth training system in several formats to help educate end users in various formats and languages
What do you dislike about the product?
Desire some better report ability overall however there has been growth in this area the past few months for the company
What problems is the product solving and how is that benefiting you?
Knowbe4 helped to address the massive need around phishing awarness for our overall staff. Its streamline ability to test and offer training has been great! We have seen our overall phishing threat rate go from 20% to 8% in under one year of using the product. Adding on overall vishing and usb threat detection has just added to the value
Stupid software, waste of time
What do you like best about the product?
The "phish hook" button integration in gmail is really seamless, makes it very easy to report potentially dangerous emails.
What do you dislike about the product?
The email safety quizzes are a waste of time...very cheesy and simplistic. They were just a distraction, had very little actual content.
What problems is the product solving and how is that benefiting you?
We regularly receive highly targeted, high quality phishing attempts. This helps us identify them, report them, and deal with them.
Recommendations to others considering the product:
Try it out - the trainings are simplistic but better than nothing, and can introduce concepts to less tech-savvy types in your organization.
Decent program for employee training
What do you like best about the product?
This site offers a variety of modules to employee training which are relatively quick, very informative and easy to watch and listen to. The software is relatively inexpensive, charging by number of users vs. a blanket sum. I like that the modules can be tailored for specific departments.
What do you dislike about the product?
I feel that the modules can sometimes be a little silly. The animations are a bit juvenile and the scripting can be rather corny sometimes. Although most modules are relatively short, there isn't an option to manipulate the speed of script.
What problems is the product solving and how is that benefiting you?
We use this program to educate our staff on IT safety protocols. We have seen a significant decline in "phising" hazards since our employees are becoming much more skilled in recognizing threats. We have also found employee response to be very positive to these shorter modules and have seen nearly 100% participation and completion every month.
Recommendations to others considering the product:
This is a really great system. I feel that most employees who are required to participate in company sponsored training will respond well to these quick, informative and easy to understand modules.
Quick Start Using the KnowBe4 Platform
What do you like best about the product?
- Easy to use features;
- Broad functionalities without extra $$ (simulated phishing, email exposure, relevant newsletter, training, ..);
- Cost/effective
- Broad functionalities without extra $$ (simulated phishing, email exposure, relevant newsletter, training, ..);
- Cost/effective
What do you dislike about the product?
- Be great if we can get the phishing alert button for mobile (e.g., iOS); having it just on laptop/desktop is great but most folks are looking at their emails on their phones around the clock.
- Would be helpful to have a "progress meter" inside the training module so users know how much is left and make decision to continue or park and finish later;
- Email exposure check is pseudo helpful as it includes many employees who are no longer with the firm, and includes domains from years ago.
- Would be helpful to have a "progress meter" inside the training module so users know how much is left and make decision to continue or park and finish later;
- Email exposure check is pseudo helpful as it includes many employees who are no longer with the firm, and includes domains from years ago.
What problems is the product solving and how is that benefiting you?
We were increasing our security focus and wanted a quick start to raise the firm's awareness and prevent an increasing incoming spam/phishing emails. KnowBe4 has a ready-to-go security awareness program that we used to model after from day 1, and it ties in with all the functionalities of its platform so it was very easy to follow and implement. Support was great; our firm's uptake was great and a clear increased sense of alert is evident in the reporting of phishing/incidents and level of training consumed.
Recommendations to others considering the product:
Try out the couple of features like simulated phishing and spam filtering check. Confirm compatibility of things like alert button and AD integration with your firm's technology platform.
A must do in today's Internet connected world..
What do you like best about the product?
Having the ability to set up repetitive Phishing Campaign with multiple tiers and frequency. Other than update to the templates, you can set it and forget it, then monitor the reports you get back from the system to check employee performance.
What do you dislike about the product?
Obviously, the biggest dislike is that we really have to do this in the first place, however in our growing Internet connected world it is a must. There is not much to dislike on the platform.
What problems is the product solving and how is that benefiting you?
As CTO one of my many concerns is what an employee will when faced with a decision to "click" or not. I had brought this to the management many times but 2 years ago a part time employee in a remote part of our facility made a fateful click and it was game over. We had all off our critical files encrypted with Ransomware... Fortunately we had good backups in several locations as a couple were sacrificed. A short time later I created a Phish against all the employees and trapped many including some of the senior management. This created a instant "budget" to Phish employees regularly and I must say it appears to have been quite effective.
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