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Great Platform for Straightforward Cybersecurity Training
What do you like best about the product?
Easy Platform to use. Th's very helpful to be able to integrate it with AD to ease the onboarding and archiving of users. The reporting covers most of our needs and the library of content is first-rate.
What do you dislike about the product?
We use the password-less login feature in our environment. In our experience, it can sometimes take up to an hour for an email to be sent/received by a user after they request a password-less link. This can be confusing and frustrating for users expecting a more immediate response from the KB4 system.
What problems is the product solving and how is that benefiting you?
We have definitely increased our user awareness and knowledge of Cybersecurity issues and dangers. We are successfully keeping these topics top-of-mind for our users and our Phish-Prone scores are steadily dropping.
Engaging Security Awareness Training
What do you like best about the product?
KnowBe4 creates security awareness training that is short and sweet while still being effective.
What do you dislike about the product?
The only downside that concerns me is the price tag. It's somewhat of a one-trick pony, BUT they are VERY good at what they do.
What problems is the product solving and how is that benefiting you?
KnowBe4 SAT allowed us to quickly and easily roll out an effective training program, see progress reports and even "secretly" test employees to validate the efficacy of training.
KnowBe4 is a great tool to use to educate staff on the basics of email security
What do you like best about the product?
It is a great tool for teaching staff about ways scammers can phish you via email. My favorite feature is the integration with outlook to allow you to report phishing emails.
What do you dislike about the product?
My least favorite part of KnowBe4's interface is their admin portal as it is not as intuitive as I would like it to be and can be rather difficult to find some things.
What problems is the product solving and how is that benefiting you?
It has been a wonderful resource for educating the staff on emerging cybersecurity threats and it does it in an easy way for the non computer user to still be able to understand.
Testing and training are effective.
What do you like best about the product?
Fake Phishing emails increase the focus on detecting this type of issue.
What do you dislike about the product?
Completing testing after clicking on a test link takes time but it does force the user to focus on the issue prior to clicking on links.
What problems is the product solving and how is that benefiting you?
It helps raise awareness for Phishing scams.
the training covered a lot of information that I need or help me to understand in all areas of IT
What do you like best about the product?
Like I mentioned above it provided me a lot os information that I need in my IT area and also helped me in another area that I did not know.
What do you dislike about the product?
would like more training provided to everyone in this group
What problems is the product solving and how is that benefiting you?
Cyber attacks
Great so far!
What do you like best about the product?
Awareness increase! We have seen a dramatic increase in Spam and Phish reports and a major decrease in the amount of failures we have had internally.
What do you dislike about the product?
Complexity of the admin console can be a little daunting.
What problems is the product solving and how is that benefiting you?
Showing users how easy it can be to fall prey to phishing or malicious emails.
Easy to Use and Quick to Deploy
What do you like best about the product?
The interface is really easy to use and navigate and tracks your progress well!
What do you dislike about the product?
I do not have any negative feedback at this time.
What problems is the product solving and how is that benefiting you?
A core business need for our company to meet certain audit requirements and security protocols for our employees.
Great training for security awareness
What do you like best about the product?
I like that the modules are interactive and allow you to move at your own pace. The information is well-presented, clear and concise. The training provides tests of your knowledge in each area and allows you to see what you did not get correct.
What do you dislike about the product?
The information does not seem to change very much from year to year. I think a little more variety and slightly different emphasis would make the training even better and provide a little more engagement. This is especially the case for those who have had the training previously.
What problems is the product solving and how is that benefiting you?
I think it provides a good refresher on security protocols and awareness. I benefit by having it reinforce my own security awareness and maybe even provide me with new information to think about.
Informative and interesting.
What do you like best about the product?
Videos like "Inside Man" make the training more interesting and fun than simply reading about the precautions.
What do you dislike about the product?
Endless emails trying to sell Audit services.
What problems is the product solving and how is that benefiting you?
Knowing what types of phishing emails employees are opening and which employees need more training.
Great customer service
What do you like best about the product?
The customer service will follow up with you periodically to make sure you are extracting the maximum amount of value from the system.
What do you dislike about the product?
Currently there is nothing that I dislike about the system.
What problems is the product solving and how is that benefiting you?
Keeps the issue front of mind for our employees.
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