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Helps us get people to not click on sh*t
What do you like best about the product?
It gives us the ability to test our end users and see which users pose the greatest risk and need a more targeted training
What do you dislike about the product?
A lot of the options and templates are not relevant to us and we usually have to change everything on the template that applies.
What problems is the product solving and how is that benefiting you?
Educating end users. They are our first line of defense and knowledge is poweer!
Very great software, a tour or training on use would be extremely helpful
What do you like best about the product?
The options for creating campaigns and trainings are very in depth. The customability of templates and even things like fake links are helpful.
What do you dislike about the product?
The reporting pages are confusing to learn. I wish there were better export settings to go to things like a word document or a PDF.
What problems is the product solving and how is that benefiting you?
Allows us to conduct tests and training on end users to help keep the company safe.
Making the Boring Stuff Fun!
What do you like best about the product?
KnowBe4 makes the “boring nerd stuff” of security awareness training actually fun and creates a culture around it that is exciting for users.
What do you dislike about the product?
I can’t think of anything specific I dislike about the training.
What problems is the product solving and how is that benefiting you?
KnowBe4 makes the training fun with The Inside Man show and other things that are engaging to users so they will actually want to do the trainings and pay attention.
Very valuable and eyeopening training software
What do you like best about the product?
I do appreciate the unique perspectives it gives the users. Often times we hear how important it is to be mindful, but the training goes into scenarios so the user understands why. I also like how well produced these things are - too often trainings are bland and mundane.
What do you dislike about the product?
I'm a younger professional, and I know that other younger professional may feel that the content is obvious or condescending since we grew up in the cyberspace. This is a tough problem to solve given that the main security threats are people that older.
What problems is the product solving and how is that benefiting you?
User vigilance. The constant trainings are a good reminder for users to always be vigilant
KnowBe4 has a great collection of content to choose from and all relevant options to use it!
What do you like best about the product?
The vast amount of available content in so many languages, and the model of working together with other content publishers to get even more into the library.
What do you dislike about the product?
I found a few useful training modules that were not available in Dutch language...
What problems is the product solving and how is that benefiting you?
KnowBe4 is providing us a complete platform that supports our efforts to create information security awareness, measure and train where needed.
A great suite of cybersecurity awareness tools, for any company size
What do you like best about the product?
The availability of various templates for emails and training is constantly getting updated. In addition to that, they continue to add new features and services, which are a great addition to the base product. And on top of that an easy to set up and run all of your testing and training
What do you dislike about the product?
Some of the templates target a more corporate world, which for smaller companies is not suited or looks way too obvious, especially for companies outside of the US.
What problems is the product solving and how is that benefiting you?
It allows me to run our internal training and tests and get an instant feedback and review of the users behavious.
Easy and educational
What do you like best about the product?
Its fast easy and not complicated. Test are simple and straitforward
What do you dislike about the product?
Some material might be repetative. Prefer actors over the animations
What problems is the product solving and how is that benefiting you?
Teaches fellow team members to be cautious when opening emials. Looks like its working based on the phishing reports we review.
Helps keep you sharp
What do you like best about the product?
Fantasic with all new staff with making them aware of what's out there.
What do you dislike about the product?
Wish there was more options/tests for new staff. And wish there was more seasonal ones.
What problems is the product solving and how is that benefiting you?
it helps keep staff sharp
Top-Class Security Awareness Training
What do you like best about the product?
KnowBe4 is one of the best security awareness training platforms that I have used. The platform is very user-friendly, and packed with engaging content from many topics that are from the security side of things. There are different types of difficulties depending on content to cater to your employees, as well as phishing campaigns which can make it seem like the real thing.
What do you dislike about the product?
While KB4 does have templates and scenarios, the customization could be more user friendly, such as creating custom email templates without using placeholders and using the scripting side of things.
What problems is the product solving and how is that benefiting you?
It trains users on what to look out for in a phishing email, and it reduces the risk of your credentials being entered on an unknown site and being stolen.
Nice platform and good integrations
What do you like best about the product?
We really like the phish alert option for M365 this helps us to determine what users need help in identifying threats in email. Overall, the setup is easy and integrating with M365 is easy as well.
What do you dislike about the product?
Maybe provide better overall training where users are more engaged.
What problems is the product solving and how is that benefiting you?
It helps to identify users who need more training, both through the platform and through the phish alert features
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