KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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KnowBe4 more effective than any other security service we have! Security Culture is key!
What do you like best about the product?
KnowBe4 range of features has been a great addition to our security portfolio and risk management. The platform has made it easy for us to administer and automate the education and security awareness process and we have received several accolades as a result.
The support and sales team have also been fantastic!
The support and sales team have also been fantastic!
What do you dislike about the product?
Not so much as dislike but I do see a lot of opportunities for AI and more automation. No specific tool is perfect but this one is by far the best fit.
What problems is the product solving and how is that benefiting you?
Risk Management, Security Awareness, Education and Security as a whole.
Recommendations to others considering the product:
Be open and candid with the KnowBe4 team. They are there to help and tailor the solution to fit your requirements, in particular, if you are on a pinch trying to satisfy a security requirement. They are a great source and assistance with every aspect of security.
Excellent product and services
What do you like best about the product?
Cyber security training videos
Phishing tests
Creates internal/operational efficiencies
Improves compliance
Phishing tests
Creates internal/operational efficiencies
Improves compliance
What do you dislike about the product?
There is not anything we dislike at the moment.
What problems is the product solving and how is that benefiting you?
Improve user awareness to Cyber security threats
Improve detection of phishing e-mails
Improve detection of phishing e-mails
An importamt component of our security puzzle
What do you like best about the product?
The ability to quickly test our user's abilities to recognize phishing attacks through targeted emails is the key component of the toolset. It has been outstanding in recognizing and avoiding some spear-phishing attacks that make it through our email security system.
What do you dislike about the product?
I wish there was better mobile support for managing and monitoring campaigns.
What problems is the product solving and how is that benefiting you?
We do all of our annual security training through KnowBe4 (we assign each user the annual Kevin Mitnick training) and assign it to new users, It has lowered our threat exposure to targeted mail campaigns significantly.
Love the service
What do you like best about the product?
Easy of use. The service is well layed out and easy to navigate.
What do you dislike about the product?
Need more "professional" (less comedic) training videos
What problems is the product solving and how is that benefiting you?
Keeping users from clicking on things they should not.
Recommendations to others considering the product:
Use it! Its worth every penny and cheaper than getting phished!
Great tool for cybersecurity training
What do you like best about the product?
Employees have learned a lot of different ways to be cautious of phishing attempts through test email phishing campaigns. They have also learned many different variations of cyber security attacks by watching the informative training videos. Our assigned rep made initial campaign setup very easy and painless, and offered sample plans and suggestions to follow depending on how often we want to test our employees.
What do you dislike about the product?
Not having more interactive tools at the gold price level
What problems is the product solving and how is that benefiting you?
Less people are clicking on possible harmful links and they question everything!
Good way to keep non technical users involved in security
What do you like best about the product?
Ability to set up recurring phishing tests and monitor the results over the course of several months
What do you dislike about the product?
Some of the setup process feels a little obtuse, quite a bit of non requested emails on add-ons and additional
What problems is the product solving and how is that benefiting you?
We're keeping people more aware of email that's coming in. We've largely seen a reduction in the number of folks clicking and interacting with the phish emails as well as non test emails.
KnowBe4 is a great phishing testing tool
What do you like best about the product?
I like how every part of the process was followed up with quickly and we receive quality support.
What do you dislike about the product?
There really isn't anything I dislike. It's a great service.
What problems is the product solving and how is that benefiting you?
We are enhancing our security of information for our companies data.
Super helpful and easy to implement
What do you like best about the product?
The phishing test and USB test are the best parts of the platform.
What do you dislike about the product?
I don't dislike any part of KnowBe4, but I have less experience with the PAB than other products they offer.
What problems is the product solving and how is that benefiting you?
We have had terrific improvements to our security posture because of the phishing tests, and users are always vigilant because of training and knowing we may be testing.
Recommendations to others considering the product:
You may not need the training modules, but they are actually pretty thorough and well-produced. You can test their phishing test for free, but they offer much more than that.
Awesome Company
What do you like best about the product?
I love the videos and games and phishing emails. Our users have even commented on how good/funny the videos are. I also love customer service everytime I send an email my rep responds very quickly and if she isnt able to do it she provides me with other options.
We also have their PhishAlert which has been great watching it evolve. Our users love being able to submit it and also when it is a phishing test they get excited about seeing the good job.
We also have their PhishAlert which has been great watching it evolve. Our users love being able to submit it and also when it is a phishing test they get excited about seeing the good job.
What do you dislike about the product?
I wish KnowBe4 had better reporting on their KCM.
What problems is the product solving and how is that benefiting you?
We have been using the PhishER as a way to look over emails instead of having them go directly into our inbox. Also the KCM has been great. The previous Security Awareness company wasnt that great. We only had 3 emails we could choose from for the month and they all had to go out at once. KB4 has so many templates and allows us to schedule and do random emails
Recommendations to others considering the product:
just get it it is great!
Training is amazing!
What do you like best about the product?
My account representative and the team at KnowBe4 are awesome. Every time I have a question or need more information about something my rep is right away emailing me or giving me a phone call. The training they offer is very good and the topics that are geared towards certain topics are great. The employees enjoy the training and like that I switch things up from all videos to games sometimes. They get a lot out of the training that is offered. New training is always added so I am always updating my training schedule to include that.
What do you dislike about the product?
There is nothing to dislike. Everything I need to be able to do and train my employees with is there.
One thing I wish I was able to do is instead of having to select a group to assign training to, be able to just assign to an individual person. Sometimes there is one or two videos that I need assigned to either just one person or 3 or 4 different people but not always the same people. Having to create a new group every time that happens can be cumbersome.
One thing I wish I was able to do is instead of having to select a group to assign training to, be able to just assign to an individual person. Sometimes there is one or two videos that I need assigned to either just one person or 3 or 4 different people but not always the same people. Having to create a new group every time that happens can be cumbersome.
What problems is the product solving and how is that benefiting you?
When we first started the training I had a good amount of employees that were failing the phishing email tests. That was a big risk for our company, an employee clicking on something and then releasing it into the network would be critical. Now I haven't had an employee click on a phishing email in about a month now, and phishing emails are sent out weekly.
Recommendations to others considering the product:
Get it. It is very easy to use. There are a ton of videos you can watch to learn everything. There is constantly new training being added.
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