KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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KnowBe4 is a must have service
What do you like best about the product?
KnowBe4 is service oriented--they check in with their customers and walk them through setting up phishing test campaigns.
What do you dislike about the product?
I don't like having to set up phishing tests myself--but KnowBe4 makes it easy and they will do it with you.
What problems is the product solving and how is that benefiting you?
KnowBe4 his been critical in training our employees about phishing and other security threats. They make phishing tests that teach users to question every email they receive. And the results are measurable.
Recommendations to others considering the product:
KnowBe4 is reasonably priced and is important in today's world. Think of the costs of failure--of malware, ransomware, and data loss. You have to educate your employees. KnowBe4 makes it easy.
KnowBe4 is a Great Tool
What do you like best about the product?
Their phishing training campaign is easy to setup, monitor, and they have a lot of templates to choose from. My fellow team members are now always on the look out for phishing e-mails.
What do you dislike about the product?
I don't really have any dislikes with KnowBe4. The consistently offer a great product.
What problems is the product solving and how is that benefiting you?
My fellow team members are now more aware of phishing e-mails and the various cyber threats that they face.
KnowBe4 has saved our bacon
What do you like best about the product?
The training modules are not lengthy, so it is easy to keep employees "tuned up" without taking them away from other tasks for extended training.
I'm also pleased with being able to hammer my office with assorted phishing campaigns year round. It is good to see how seldom they have taken the bait, something like three times in three years. Looks like the training is working!
I'm also pleased with being able to hammer my office with assorted phishing campaigns year round. It is good to see how seldom they have taken the bait, something like three times in three years. Looks like the training is working!
What do you dislike about the product?
1. Setting up training sessions, seems I always have to relearn all the various tabs and possibilities. However my rep has been very helpful with this.
2. Not able to include family members in the program since they do not use our firm's domain name. My wife NEEDS to be phished.
3. WORSE: having to figure out how to create and upload a screenshot into this survey!
2. Not able to include family members in the program since they do not use our firm's domain name. My wife NEEDS to be phished.
3. WORSE: having to figure out how to create and upload a screenshot into this survey!
What problems is the product solving and how is that benefiting you?
Any number of times employees have told me "I almost clicked on that", then their training kicked in and they avoided opening evil emails.
Recommendations to others considering the product:
Set up a perpetual phishing campaign.
Very good service. Great value for the money.
What do you like best about the product?
Extremely easy to use, constant updates to address the current threat landscape.
What do you dislike about the product?
I have not tried half of the functionalities yet so I cannot comment.
What problems is the product solving and how is that benefiting you?
I love it when people click on the phishing attachments or links. That is the best learning method I have encounter so far.
The most rewarding phishing training/awareness tool available.
What do you like best about the product?
The tool effectively raised the awareness from the staffs and the training becomes part of the new employee orientation mandate.
What do you dislike about the product?
Do not have any dislike about KnowBe4. The solution works for us.
What problems is the product solving and how is that benefiting you?
We have dramatically reduce the number of phishing emails clicked by the employees. The phishing report provides a good base for employee re-train.
Recommendations to others considering the product:
It is a small investment with big returns.
KnowBe4 allows me to create customized campaigns
What do you like best about the product?
KnowBe4 allows me to create customized campaigns that are relevant to today's topics and headlines for a thorough test of our employee's knowledge of how to avoid suspicious emails.
What do you dislike about the product?
Sometimes I cannot find a report formatted the way I like, but it is a minor inconvenience.
What problems is the product solving and how is that benefiting you?
The problems we are solving are better training and explore to employees to make sure they are keeping on their toes when it comes to avoiding the pitfalls of email scams or hacks.
Comprehensive and easy to use
What do you like best about the product?
The system is VERY comprehensive and easy to use. We migration from another solution that was harder to administer and this one is SO much better. The value for the price point is spot on.
What do you dislike about the product?
Sometimes the system is meant to be used "as designed" and doesn't offer quite as much flexibility as we would like. The team always helps us work through that though
What problems is the product solving and how is that benefiting you?
Security training, Phishing testing and campaigns etc.
Recommendations to others considering the product:
Get the full (premium) package over a long term contract to save $
Valuable training that's easy to administer
What do you like best about the product?
The program is easy to understand and the staff at KnowBe4 are very helpful. We were able to get things set up and the phishing tests deployed in just a couple of weeks. It was great to get a baseline score so quickly. I was surprised to find that even with our in-house training, our users were still only average at spotting phishing. Users have improved dramatically in a few months.
What do you dislike about the product?
There are almost too many choices for types of phishing emails and training. It's hard to pick.
What problems is the product solving and how is that benefiting you?
Our staff is becoming more aware of the threats of unknown emails and have significantly reduced their clicking.
Recommendations to others considering the product:
I feel like the staff at KnowBe4 really care that we get the most and best use of the product.
Fantastic product that just keeps on giving
What do you like best about the product?
Awesome array and quality of training content, great additional resources like phishing campaigns, PhishER and so much more.
What do you dislike about the product?
Nothing so far. Why do I need to put 40 chars? Bizarre.
What problems is the product solving and how is that benefiting you?
Providing regular, auditable security awareness training on a range of topics to a wide audience. KnowBe4 has made tracking which users have completed which training extremely easy. We also love the additional tools we have access to as part of the platinum package. Great pricing means we get huge ROI.
Recommendations to others considering the product:
Provides solid security awareness training in addition to a range of great security tools.
The ultimate teaching tool for cybersecurity!
What do you like best about the product?
The campaigns/training's are always current and pertinent. The dashboard is very straightforward and support is amazing. I am impressed how fast we have seen a change in our organization. Being a governmental agency we are always on high alert for virus, scams etc.
What do you dislike about the product?
I am not sure if I can actually list a dislike in all fairness. There have been no experiences that have been negative. As I stated, it is always evolving and has been a great tool.
What problems is the product solving and how is that benefiting you?
I can't believe how fast the staff responded to the training's and how much it has helped our district.The staff has learned how to recognize a spam/spoofed email based on all of the tools on Know be 4. For instance, they are not actively looking at the senders return address, not name. We have experienced at least 6 email scam attempts since implementing KnowBe4 and not once did the staff engage in the scam. The scammers go online to our public website and send emails on behalf of our director. Prior to Knowbe4 one of our staff believed it was
They have learned what spoofing is and what to look for. They find the training's also really help in their personal lives.
They have learned what spoofing is and what to look for. They find the training's also really help in their personal lives.
Recommendations to others considering the product:
This will be the ultimate teaching tool. look no further!!! This has paid for itself over and over.
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