We use the platform to provide security awareness training and conduct simulated phishing campaigns for end users. We also generate detailed reports on security metrics and trends.
KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,146 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Overall good, but there are some issues with fit and flexibility.
What do you like best about the product?
Breadth of training and ease of delivery.
What do you dislike about the product?
Training can only go through a single level of escalation (to the supervisor). I've asked in multiple years now for at least one or two additional levels be added, but nothing. This causes me a major headache every time we do annual training. I have to manually dump the list of incompletes, filter then by department, college, and division depending on which level I am sending notifications to and then copy and paste the lists into emails.
What problems is the product solving and how is that benefiting you?
Provides State of Texas certified training. Compliance.
PhishER enhances productivity
What do you like best about the product?
Easy to complete and convenient to locate the training.
What do you dislike about the product?
Some videos are in the Kings english and not standard english.
What problems is the product solving and how is that benefiting you?
The training helps us forfill compliance requirements.
Good platform for educating users
What do you like best about the product?
The training comes in relatively short modules to help users learn in manageable chunks.
What do you dislike about the product?
The training is too American, usually in the sense that it talks about people getting fired for making mistakes, which simply is not how things work in my country. This causes a lot of worry among our users, and we have to do a lot of separate explainging how things are different from the training to how things work here.
What problems is the product solving and how is that benefiting you?
The training is educating our users about dangers in the current digital world and how to minimize the dangers. Hopefully this is reducing the liklihood that we get attacked.
awesome tools, easy to use
What do you like best about the product?
They easy to non-it peeplo understanding
What do you dislike about the product?
The reports are a kind stanger, more personalizations or templates would be helpful.
What problems is the product solving and how is that benefiting you?
Mixing live sessions and knowbe4 training, we could reduce our pish prone from 16% to 3,8%
Provides an ease of customization and robust reporting capabilities
What is our primary use case?
How has it helped my organization?
The personalized content provided by KnowBe4 builds interest in learning more about security trends. We've observed a high consumption rate of security content, indicating the positive impact of KnowBe4 training on our workforce.
What is most valuable?
The product's most valuable features are the phishing campaigns and the reporting capabilities.
What needs improvement?
Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement. This could be achieved through systems integration with machine learning, which analyzes user behavior and click patterns. By leveraging this data, the tool could suggest targeted training topics or content to individuals based on their unique interactions and behaviors.
For how long have I used the solution?
We have been using KnowBe4 for three years.
What do I think about the stability of the solution?
I rate the platform's stability a nine out of ten.
What do I think about the scalability of the solution?
We have 1000 KnowBe4 users in our organization. It is scalable. I rate the scalability an eight and a half.
How are customer service and support?
The technical support team is responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used a different solution, and the primary reason for switching was the cost. One of the distinct advantages of KnowBe4 is its ease of customization and administration.
How was the initial setup?
The initial setup is straightforward. Depending on the expertise, one executive may be required to work on deployment. Additionally, it is a low-maintenance product. I rate the process a nine out of ten.
What was our ROI?
Based on the latest report, KnowBe4's ROI is positive, indicating that the investment in the platform yields benefits that outweigh the costs. Specifically, it helps save costs by providing specific security training for IT administrators, reducing the need for external training expenses. Additionally, the platform contributes to the overall improvement of the security culture within the organization, leading to enhanced detection capabilities and fewer phishing attempts.
What's my experience with pricing, setup cost, and licensing?
I rate the product pricing as four out of ten.
What other advice do I have?
KnowBe4's simulated phishing tests have significantly impacted our organization's security posture. Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users.
The platform offers several key benefits, including ease of customization, straightforward administration, seamless integration with existing systems, and robust reporting capabilities.
I rate it a nine out of ten.
Good Seasoning, but Needs More Spice
What do you like best about the product?
The training courses give a good overview of the potential threats that come from a variety of sources such as e-mail, texting, and web habits.
What do you dislike about the product?
The courses do seem to be repetitive from year to year. They are updated to an extent, but sometimes you feel that it's the same thing over and over again without much variety.
What problems is the product solving and how is that benefiting you?
We have been ransomed in the past and believe that it was caused by someone clicking on a bad e-mail. KB4 brings awareness for better personal habits regarding unsolicited e-mails and web browsing.
Security Awareness Made Easy
What do you like best about the product?
The ability to conduct phishing campaigns internally. This helps identify vulnerable areas and provides targeted training for improvement.
What do you dislike about the product?
Limited customization options to tailor the training content to my organization’s specific needs.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training helps my organization mitigate security risks, improve employee awareness, and create a security-conscious culture. Its comprehensive content, engaging approach, and data-driven insights contribute to better cybersecurity practices.
Excellent prodect made by an excellent company
What do you like best about the product?
I like how simple the KnowBe4 console is to configure and use. I also like how ttentive the company is and how helpful their reps are.
What do you dislike about the product?
I wish KnowBe4 would make more of their content customizable. I also wish it woul dbe easier to create and upload custom modules.
What problems is the product solving and how is that benefiting you?
KB4's Security Awareness training allows us to easily educat eour users about security awareness through training and simulated phshing campaigns.
KBCON4 Honest Review
What do you like best about the product?
Hacking in the age of AI.
Artificial intelligence insights and oddities
Artificial intelligence insights and oddities
What do you dislike about the product?
There were no refreshments the fist day of the event.
What problems is the product solving and how is that benefiting you?
Increasing the lack of awareness in my employee base and executives
Knowbe4 is great
What do you like best about the product?
The training is easy to follow and intuitive to use when setting up. Real life examples.
What do you dislike about the product?
When supporting a lot of companies as an MSP it can be time consuming
What problems is the product solving and how is that benefiting you?
Helping to keep the humans updated
showing 161 - 170