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Excellent training tool to improve the security of our school
What do you like best about the product?
The support of the company, Nicole has been brilliant and the package is very comprehensive and easy to use
What do you dislike about the product?
There were some interface problems but they seem to have been resolved in the 2018 update
What problems is the product solving and how is that benefiting you?
Main security issue for us is users clicking on dodgy emails, this program has opened up their eyes to some of the problems with clicking on attachments and links in a safe environment.
Recommendations to others considering the product:
Great software and excellent support easy to recommend
Excellent Experience
What do you like best about the product?
KnowBe4's system is easy to navigate and filled with useful information and their staff is very responsive, knowledgeable and helpful. The reporting is easy to read and clearly shows the weaknesses that may need to be address.
Overall a very good experience!
Overall a very good experience!
What do you dislike about the product?
I have found no issues with this system.
What problems is the product solving and how is that benefiting you?
We're ensuring that our staff is knowledgeable in the threats of the cyber world.
Great choice!
What do you like best about the product?
I love the Automated Security Awareness Program, known as ASAP. It's very easy to setup an automated program to inform, test and report on the organization's overall security awareness.
What do you dislike about the product?
I like everything about KnowBe4, the dashboard, the ASAP program and reporting. Assigning users to specific training campaigns could be improved so that it is a bit more straightforward and easier to understand how to accomplish that task.
What problems is the product solving and how is that benefiting you?
Several training requirements are easily addressed by the KnowBe4 training. We are able to provide basic security awareness training, PCI, PII and other required training very easily using KnowBe4's ASAP features.
Recommendations to others considering the product:
Ask for a demonstration or trial access to the portal. With a small investment of time, you'll quickly be able to setup up an automated security awareness program and watch your security posture and awareness improve month after month.
Great product
What do you like best about the product?
Very well thought out, very powerful, and flexible. A definite step up from our previous provider.
What do you dislike about the product?
I do not dislike anything, other than some of the random phishing e-mails are far too obvious.
What problems is the product solving and how is that benefiting you?
End user awareness is at the highest ever, we have built a baseline of knowledge across the company and in conjunction with our other tools in place, we feel much safer.
Recommendations to others considering the product:
Use this product. The trianing and phishing testing combined has been very well recevied by my users.
Great Product At A Great Price!
What do you like best about the product?
It does what it is advertised to do! It is a great value.
What do you dislike about the product?
Too many Emails from KnowBe4. Also, this survey shouldn't require a minimum of characters!
What problems is the product solving and how is that benefiting you?
Raising the level of awareness of our users to spam.
Recommendations to others considering the product:
Great product at a great price!
Easy to use, very powerful platform
What do you like best about the product?
The platform is turnkey and 'set it and forget it'. The automated phishing tests are a great tool for all users.
What do you dislike about the product?
I haven't found anything I really dislike. The platform is well thought out and relevant.
What problems is the product solving and how is that benefiting you?
Security Awareness and Training
Let's me sleep at night
What do you like best about the product?
KnowBe4 hits that person issue that no technology can address.
What do you dislike about the product?
nothing it works as advertised and support is amazing
What problems is the product solving and how is that benefiting you?
KnowBe4 teaches my staff in a friendly no-nonsense method that is easily adopted by staff. Staff appreciates learning about security because it not only assists them (and me) in the office but really shows the value at home where they may not have all the tools that we provide here at the office.
Most comprehensive, easiest to use Security Awareness Training platform available
What do you like best about the product?
My company, GO Network Solutions is a Cloud Strategy consulting firm. We have been using and selling the KnowBe4 Security Awareness Training platform for several months. We demo'd several other well-known training programs and after thorough testing of portals, using the training and phishing simulation, tracking results and more, we have all agreed the KnowBe4 platform is the most comprehensive (most options for Phishing, Training) and easiest to use of those we demo'd.
Depending on the type and size of your organization and your specific needs, they have varying levels of the their Service available.
We offer KnowBe4 Training as a fully-managed solution to our Clients. We set up their custom portal, we conduct the baseline phishing test, manage Training Campaigns and present Reports. We keep them informed of the success of their Security Awareness Training program by continually updating the reduction in percentage of 'clickers' as we continue to conduct simulated Phishing emails and ongoing training.
Their back office Support team is also outstanding. We have
Depending on the type and size of your organization and your specific needs, they have varying levels of the their Service available.
We offer KnowBe4 Training as a fully-managed solution to our Clients. We set up their custom portal, we conduct the baseline phishing test, manage Training Campaigns and present Reports. We keep them informed of the success of their Security Awareness Training program by continually updating the reduction in percentage of 'clickers' as we continue to conduct simulated Phishing emails and ongoing training.
Their back office Support team is also outstanding. We have
What do you dislike about the product?
There is not a whole lot to dislike about KnowBe4's Security Awareness Training platform. The only thing I have been recently asked about is, a prospect asked me if they could pay for the service as a Monthly Subscription as opposed to paying in full upfront. I have not had the opportunity to share this request with the KnowBe4 team.
What problems is the product solving and how is that benefiting you?
We are helping our Clients significantly improve their security-related risk posture by delivering a comprehensive, affordable Security Awareness Training program from KnowBe4. Our average Client starts with a Baseline Percentage of Phish-prone employees of over 25%. Within the first 90-120 days this number is generally cut in half and continues to go down as we continue to perform simulated Phishing tests and conduct on-going training sessions.
Recommendations to others considering the product:
We do our homework for our Clients and have seen various other training/phishing platforms. We found the KnowBe4 platform to be the most comprehensive, easiest to use and it offers the most "bang for your buck"!
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