External reviews
2,143 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Excellent Security Awareness Training Content (employees really liked it)
What do you like best about the product?
The training content is updated frequently which keeps it relevant for the employees. Security awareness training can be very boring, BUT NOT WITH KnowBe4. The training management tools are also very good and easy to use. The Phishing simulator/training emails are spectacular.
What do you dislike about the product?
There really isn't anything to dislike with this security awareness training material. The materials are well thought out.
What problems is the product solving and how is that benefiting you?
Security awareness training is a key requirement in any security program. Employees must be aware of the potential issues in their email and other activities to limit potentially negative outcomes. Most of our employees have given positive feedback on the content and timeliness of the materials presented.
Recommendations to others considering the product:
This is the best security awareness training material I have seen in the last 30 years in IT.
To Easy Not To Do
What do you like best about the product?
Simple to operate with good quality information. We started with a baseline test that was just a simple fake reset your password and had 20% of my users failed. We then started with a basic 25 minute security training that has a very nice red flag checklist that covered a lot of things I knew but didn't know how to quantify for my users. Also, the "Phish Alert" button is a wonderful addition and I'm also looking forward to rolling out the 2nd chance tool.
What do you dislike about the product?
The setup on Office 356 to allow their phishing emails through was rather involved. It required way to much setup in Exchange rules.
What problems is the product solving and how is that benefiting you?
We had a real lack of knowledge on our users part as to what it meant to be safe when even checking their email. I'm also looking forward to rolling out the training on passwords, access cards, and social media.
Recommendations to others considering the product:
Take a good look at the training products available at the different levels. I would have probably bought the Diamond (highest level) in hindsight.
How KnowBe4 has worked for my organization
What do you like best about the product?
Training modules, simulated phish testing, the phish alert button...it's hard to pick a favorite. Bottom line is we wouldn't have had any kind of effective cybersecurity awareness program without KnowBe4.
What do you dislike about the product?
I really can't think of anything I dislike about KnowBe4.
What problems is the product solving and how is that benefiting you?
Having KnowBe4 training for our staff on a regular basis has changed their behavior on the internet. Haven't had any ransomware issues since we started KnowBe4 security awareness training . Additionally, the training has been noted by our monitors as a big plus to mitigating cybersecurity risk.
Recommendations to others considering the product:
Don't hesitate. Many software programs are adding simulated phish testing, or one component or another of what KnowBe4 provides, but I haven't found anything as comprehensive as the KnowBe4 system.
Easy and Effective
What do you like best about the product?
Ability to easily create sophisticated spam tests and schedule in advance - run and done!
What do you dislike about the product?
That I cannot link to a training video directly from an LMS without paying extra - I have to create a training campaign and jump through hoops to get people signed up for that campaign automatically or manually.
What problems is the product solving and how is that benefiting you?
Phishing awareness - benefit is that since they know we are watching & trying to trick them, they are more suspicious of everything.
Great product with unlimited features to choose from.
What do you like best about the product?
I like that it is capable of choosing official templates or user created templates or the ability of fully customizing your own templates.
What do you dislike about the product?
I would like to see more collaborating with some of the email security appliance vendors to avoid whitelisting in the event the emails are dropped.
What problems is the product solving and how is that benefiting you?
I am working on solving the human equation in security. I have noticed that with the training that comes with the package we are seeing an improvement in our end users that are prone to phishing.
Excellent product & service
What do you like best about the product?
Whole Products (Including: Phishing, and Trainings)
What do you dislike about the product?
Vishing feature needs to be more robust.
What problems is the product solving and how is that benefiting you?
Mock-Phishing & Trainings
Recommendations to others considering the product:
It's definitely worth it!
Security Awareness on Steroids
What do you like best about the product?
Went from nothing to a full Security Awareness program in less than a month thanks to the KnowBe4 service. The ASAP program is a great guide to building and learning how to deliver a solid Security Awareness program quickly and easily.
What do you dislike about the product?
(1) The domains used to send the phishing test emails can be easily traced back to KnowBe4, making it easy for IT smart people to figure out if a potential phishing email is real or a test from KnowBe4. Need to fix this so smart people have to actually look at the content of the email and use their training to determine if the email is a phishing email. (2) The USB tests are quite limited. Trying to use it on a modern infrastructure running solid security solutions is a waste of time. Most modern Active Directory and endpoint security configurations would block macros, prevent users from enabling them, and frequently run 64bit Internet browsers only.
What problems is the product solving and how is that benefiting you?
Provide continuous Security Awareness training, testing that knowledge regularly, and monitoring the campaigns all from a super simple web portal.
Recommendations to others considering the product:
After looking at other similar products/services we picked KnowBe4 because of all the free tools they make available to the public to help them better understand their Security Awareness weaknesses. No other company was making this level of effort. While some may think this is a marketing gimmick, I see it as pushing the envelope, making it easy for businesses to realize just how important real-world Security Awareness is to the safety of their systems and data.
The best tool for making your users aware of the potential theats of the cyber world!
What do you like best about the product?
The email phishing campaigns have made my users very aware of the types of tricks that are coming into their in boxes. I am constantly being asked if this is a good email or bad which is what I want them to do. The training modules are excellent! They are short and to the point. My users are very busy so they do not have time to spend several hours on training.
What do you dislike about the product?
So far I have not found anything that I do not like.
What problems is the product solving and how is that benefiting you?
Making our employees more aware of the security threats that the internet makes available to them.
You are the weakest link
What do you like best about the product?
Range of what you can do. Patience with me working thru what I want to do. The user community uploading current templates - just in case I'm too lazy to do my own.
What do you dislike about the product?
I'm very pleased. There is really nothing to dislike. They are friendly, knowledgeable and helpful.
What problems is the product solving and how is that benefiting you?
Raising the level of awareness of how people can attack. They are calling me now about suspicious emails. Trying to get them to realize there are other ways they can be attacked.
Recommendations to others considering the product:
In one second your company be toast. All it takes is one user:
one not paying attention
one that is tired and clicks without thinking
one that wants that coupon for 5 - 20% off their favorite site
one that opens an attachment from a colleague / friend that they weren't expecting.
one not paying attention
one that is tired and clicks without thinking
one that wants that coupon for 5 - 20% off their favorite site
one that opens an attachment from a colleague / friend that they weren't expecting.
Excellent Courses
What do you like best about the product?
There are courses on many topics in both a long version and a shorter review version. Love the phishing and various types of emails to test our staff on what they've learned.
What do you dislike about the product?
Some of the repetitiveness but it does reinforce the topic at hand.
What problems is the product solving and how is that benefiting you?
The awareness of our staff to all the various types of scams has been greatly heightened. They also let the rest of the staff know when they have received something and to be aware of it. They don't open emails from people they don't know anymore.
showing 1,241 - 1,250