KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,145 reviews
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KnowBe4 is the best
What do you like best about the product?
Easy to use Great response from staff
Easy to setup
Easy to setup
What do you dislike about the product?
There is nothing to dislike the product it great
What problems is the product solving and how is that benefiting you?
Just the ability to make users more aware
We were at about 13% fail rate for the pre-Phishing test, we have been average under 1% since!
What do you like best about the product?
The variety and thoroughness of the training modules and the fact that our staff doesn't hate the training. That's rare in the employee awareness for security training business. I've had to call customer support twice in three years and my problem both times was solved on the first try and within minutes. Anytime I couldn't find something in the KnowBe4 dashboard, I've been able to email my CRM and get a response very quickly. The customer service is really solid.
What do you dislike about the product?
I would like to see a different training module available for repeat "Clicker" offenders instead of having to use the same module. The dashboard takes a little getting used to but the user setup is simple. I wish it was a little more intuitive but you can find your way around without a lot of effort.
What problems is the product solving and how is that benefiting you?
We are solving the employee awareness security training issue with KnowBe4 training. There is no doubt that engaged and trained employees are our front line cyber defenders. We have an additional benefit of providing annual training for PCI compliance purposes. KnowBe4 not only helps us check a lot of compliance boxes for various requirements, it works. Our employees are security aware.
Recommendations to others considering the product:
I've used several security awareness training products during my career in the IT industry. All were good but none were as comprehensive as KnowBe4. Some were too technical, some weren't as in depth yet at a layman's level of delivery. KnowBe4 is the mama bear of security awareness, it's just right.
they are different, they think different, just what I need to help battle CyberCrime
What do you like best about the product?
staff think differently, product offerings are different, everything I need. Account management is excellent
What do you dislike about the product?
Sometimes, activating users for training campaigns can be tricky re emails and content is largely US based. Would like to see more Irish focused content
What problems is the product solving and how is that benefiting you?
Staff Cybercrime awareness - increasing this area by phishing campaigns and training material. Also, compliance training campaigns around GDPR etc
Recommendations to others considering the product:
Just start using it !
Security Awareness Training - Best Solution We Have Found
What do you like best about the product?
KnowBe4 Security Awareness Solutions allows us to setup campaigns, monitor users and test users on a regular basis.
When new threats are identified, KnowBe4 is quick to offer awareness training by having new campaigns available to target our end users.
When new threats are identified, KnowBe4 is quick to offer awareness training by having new campaigns available to target our end users.
What do you dislike about the product?
There is currently nothing we dislike about the product and services offered by KnowBe4.
What problems is the product solving and how is that benefiting you?
We needed a way to provide Security Awareness Training to our end users that included tracking and testing their absorption of the material presented. We also needed a cost effective way to do this.
KnowBe4 allows us to setup training campaigns that include learning material tests as well as sending different types of emails that attempt to get the end user to click on links, or submit personal information, etc. and all that is tracked and reported back to us.
The best part is the cost. We were originally travelling to each location to deliver a 1 hour presentation at a cost that is triple what we pay for the services from KnowBe4.
KnowBe4 allows us to setup training campaigns that include learning material tests as well as sending different types of emails that attempt to get the end user to click on links, or submit personal information, etc. and all that is tracked and reported back to us.
The best part is the cost. We were originally travelling to each location to deliver a 1 hour presentation at a cost that is triple what we pay for the services from KnowBe4.
Recommendations to others considering the product:
If you require a security awareness training solution then KnowBe4 is the company to talk to. They have saved us money and helped save us from security breaches. We are aware of many phishing attempts that have thwarted because of the training and testing from KnowBe4.
A critical layer of protection
What do you like best about the product?
Easy to use dashboard for creating phishing tests and assigning training.
What do you dislike about the product?
Training could be made a bit broader, ,covering more than just phishing.
What problems is the product solving and how is that benefiting you?
Users are much more sensitive to the potential for problems if clicking on unexpected emails. KB4 provides an important layer in our security stack.
Industry leader in security awareness
What do you like best about the product?
Extremely rich ability to create effective campaigns
What do you dislike about the product?
No real negatives that we have experienced.
What problems is the product solving and how is that benefiting you?
Educating users in best security practices, bolstering what often is a weak link in security defenses for most companies - its users.
Excellent Training Services
What do you like best about the product?
Ease of use, good training presentations, timely.
Customer service representatives follow up with us on an almost monthly basis with suggestions.
Customer service representatives follow up with us on an almost monthly basis with suggestions.
What do you dislike about the product?
There wasn't anything we didn't like. It works even better than advertised.
What problems is the product solving and how is that benefiting you?
We had a serious problem with end users falling for phishing attacks and we were a victim of ransomeware as a result. Training and regularly testing our users has been highly effective in eliminating this problem and making everyone more security conscious.
Recommendations to others considering the product:
Customer support is excellent. We get regular calls from their support group with suggestions and new ideas as they monitor our testing status.
KnowBe4 is a top shelf product and went beyond expectations.
What do you like best about the product?
There are so many things that I like about the product, namely the rich content, relevant delivery method of connecting to the audience and ease of navigation. Outside of the product, the implementation method, I must say work extremely well and deserves a mention as well.
What do you dislike about the product?
Nothing to dislike. It works great! I would recommend it to anyone.
What problems is the product solving and how is that benefiting you?
We are addressing cyber-security training specifically. The benefits have not yet been realized, based on the positive reception from those that have engaged in the training, I would say the benefits will be far reaching as employees learn to defend against exploits.
Phishing Emails and User provided training is critical in a Credit Union Environment!
What do you like best about the product?
I love the access to so much training material.
What do you dislike about the product?
Setting up some training classes is tricky!
What problems is the product solving and how is that benefiting you?
Because of compliance, we must educate our users and test them! The benefit of having phishing emails at my fingertips plus a document library for training is educating the users and meeting compliance.
KnowBe4 is a Great Company for Small to Medium Businesses
What do you like best about the product?
I like the frequency of updates - it makes the job of a Security Admin easier to do, because it allows me to focus on other things, and tweak their offerings to our business model. Over all, this seems to be a good first step for us, and I'd recommend people looking to have something in place that don't have the time to touch things daily, to look into getting on with these guys. If you're like me, you'll be glad you did.
What do you dislike about the product?
Not much - I like the format and the offerings are great. They update regularly.
Maybe...if I had to say something, free, inclusive tickets to KnowBe4 events to meet the team and talk with them directly? To do more hands on training either at a convention or onsite, would be very beneficial.
Maybe...if I had to say something, free, inclusive tickets to KnowBe4 events to meet the team and talk with them directly? To do more hands on training either at a convention or onsite, would be very beneficial.
What problems is the product solving and how is that benefiting you?
We are solving an entire need for not just training our users to be our users, but compliance requirements, and taking it one step further, and offering these benefits we're already realizing to our clients as well. We are training each of our employees, as well as our own IT Staff. Together, designing a solution from the ground up with all of the time savings we are already noticing, I don't think I could have asked for anything more.
Recommendations to others considering the product:
Give this a try - they have a lot of free services. Trust me, it's easy and makes your job so much less complicated.
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