KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
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KnowBe4 is a great solution for all businesses to utilize
What do you like best about the product?
We selected KnowBe4 to enhance our IT Security Training and for the ability to create our own phishing email tests. The training is informative and easy for our users to follow allowing us to assign several courses per year.
What do you dislike about the product?
There is nothing we dislike about KnowBe4
What problems is the product solving and how is that benefiting you?
The phishing email tests assisted in identifying where additional internal training was needed and has improved our employees reporting of genuine phishing attempts.
Recommendations to others considering the product:
It is easy to setup and use. They offer a wide range of security topics for training and provide great reporting. Support has been great.
Just in time
What do you like best about the product?
Working for a local government it is hard to get people to understand the human firewall aspect of security. With a few governement entities getting hit with Ransomware (just read the news) we decided to get proactive and get people in the habit of not clicking everything in the world.
The best thing about know before is the sheer amount of content available for testing your human firewall as well as the training materials. Its not just about phishing as they go into some detail that a normal user can understand on the how it is done.
The best thing about know before is the sheer amount of content available for testing your human firewall as well as the training materials. Its not just about phishing as they go into some detail that a normal user can understand on the how it is done.
What do you dislike about the product?
There is currently nothing I dislike. If I had to pick one thing I would ask for more options in the Vishing campaigns.
What problems is the product solving and how is that benefiting you?
People would fall for some of the most basic scams causing the IT department to come clean up. The user isn't really to blame as I would say it was just lack of knowledge. The benefits are the users are paying attention to what they are doing now and sometimes we can have a discussion without the blank stares.
A game changer
What do you like best about the product?
KnowBe4 allows you to identify your employees that are most likely to click potentially malicious links, open dangerous attachments, or even give away sensitive information. You can then target those employees with security awareness training and track their progress over time. This "test and train" tool can literally change the culture of a workplace and teach employees to be more skeptical.
What do you dislike about the product?
Can sometimes be tough to get the initial whitelisting setup. Luckily the KnowBe4 help desk is very helpful and friendly and can ensure that this setup step is an painless as possible.
What problems is the product solving and how is that benefiting you?
We use KnowBe4 phishing results to explain the importance of implementing multi-factor authentication. It changes the conversation from a theoretical "what if" scenario to one of exact numbers of email users that clicked links and gave away network credentials. It also makes it easier to get IT budget if you can show the kinds of damage the simulated emails could have caused.
Recommendations to others considering the product:
Do not hesitate another second - the hackers certainly are not waiting around to strike! Get this at your company ASAP and start reaping the benefits from a trained, skeptical workforce.
Best Security Awareness program around.
What do you like best about the product?
Ease of use, employee acceptance, board reporting, ease of administration.
What do you dislike about the product?
Vishing is in early stages, needs to get up with phishing program.
What problems is the product solving and how is that benefiting you?
Greatly improved Security Awareness reducing phishing clicks.
Recommendations to others considering the product:
Try them you will be amazed.
KnowBe4 services; just what the doctor ordered
What do you like best about the product?
Ease of setup/use & analyzing reports. w
What do you dislike about the product?
Nothing.This is a great product, well thought out, great team leading the development.
What problems is the product solving and how is that benefiting you?
We require our teachers and staff (anybody who uses email/computers) to attend annual training. With the great focus on cybersecurity, we needed something to conveniently help train the staff and make them more aware about Cybersecurity. KnowBe4 gets us there.
Recommendations to others considering the product:
You won't be sorry, or distracted. Recent addition of Popcorn training is another plus.
Staying ahead of failure
What do you like best about the product?
I can schedule mandatory training as part of the on boarding process. Additional training modules are available to staff.
What do you dislike about the product?
can not recover training modules if you accidentally delete them. This is valuable data we use to ensure all staff have gone through the process.
What problems is the product solving and how is that benefiting you?
Time is always a hurdle the online access allows staff to complete at their own pace. My staff often report how the training has benefited their personal experience and has saved them from a bad click.
Recommendations to others considering the product:
No need to hesitate. Get your staff in front of failures and provide the necessary training. Cyber criminals love Would've, Could've, Should've .
Excellent Security Training Tool
What do you like best about the product?
Training programs (5 minute micro-modules and the 10 minute topic ones), automated reminders, phishing tests, easy AD integration for accounts, smart groups
What do you dislike about the product?
The reporting tool is a little bit weak where we have to keep re-selecting the training module (it selects the top by default every time) if we find the output is not what we are looking for. It would be nice if it remembered what we selected last. The wording for the report seems just a tad unclear (I keep selecting the second one, but really need the third report), but that sounds more of a user issue.
What problems is the product solving and how is that benefiting you?
Security Awareness to users and ensuring users do not click on links and/or open attachments in illegitimate emails
Recommendations to others considering the product:
Highly recommended as it has multiple training modules, even short ones of 5-10 minutes along will full length videos of 25, 30, and 45. Follow up on their product is excellent and they help to make sure you are utilizing the product to its full potential.
Everything you need in user threat education and always growing
What do you like best about the product?
The system is set it and forget it. KnowBe4 is integrated with our AD so all our new users automatically receive notification of the initial course upon hire and monthly notices of new micro courses. Attendance is tracked and reportable. And there is new content regularly so our education is up to date on the latest threats. No excuses...well none that are valid :)
What do you dislike about the product?
No complaints here, the product has not had any challenges.
What problems is the product solving and how is that benefiting you?
We went from over 35% click rate to under 10% (5% last month!). We have an educated workforce that is cautious in most things they do. Haven't had Ransomware or other Phishing problems since implementation.
Recommendations to others considering the product:
Try before you buy and compare to other products. We have asked for a few customizations and for a managed solution, we are always told YES. We did not receive this level of support when shopping other vendors in this space.
KnowBe4
What do you like best about the product?
Great feature set. Excellent Customer success and support teams.
What do you dislike about the product?
Some configuration settings are not intuitive and take some digging to understand.
What problems is the product solving and how is that benefiting you?
Threat awareness, and a reduction in the number of malware incidents. Staff are quick to ask about anything suspicious.
Recommendations to others considering the product:
Great product.
KnowBe4 Security Awareness Training
What do you like best about the product?
The automated training campaigns when combined with the monthly exposure checks.
What do you dislike about the product?
There is really nothing to dislike in the product.
What problems is the product solving and how is that benefiting you?
The automated training campaigns combined with the monthly exposure checks help to ensure end users are aware and capable of responding appropriately to modern attacks. We have a measurable confidence level that our users are protecting themselves against these kinds of attacks.
Recommendations to others considering the product:
While this is typically a new expense line for most businesses, the costs are minimal when compared to the savings of thwarting even a small attack that would have otherwise been successful because of an untrained end user.
Coupled with enterprise and employee adoption of mobile, IoT and cloud solutions, security needs require the information technology team and human resource managers to recognize the increasing impact of employee behavior on enterprise security and risk management effectiveness.
Security awareness is a far-reaching concept; the term "security awareness" is commonly used to refer to a broad range of education, communication, and behavior management activities and learning outcomes. KnowBe4 is one of the few products available that will allow a thorough, automated and actionable way to measure the organizations security awareness.
Coupled with enterprise and employee adoption of mobile, IoT and cloud solutions, security needs require the information technology team and human resource managers to recognize the increasing impact of employee behavior on enterprise security and risk management effectiveness.
Security awareness is a far-reaching concept; the term "security awareness" is commonly used to refer to a broad range of education, communication, and behavior management activities and learning outcomes. KnowBe4 is one of the few products available that will allow a thorough, automated and actionable way to measure the organizations security awareness.
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