KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
from
and
External reviews are not included in the AWS star rating for the product.
KnowBe4 Highly Recommended
What do you like best about the product?
KnowBe4 has provided the best security training modules, ease of testing end users, and compiled data reports that help you understand where the weaknesses are in the company. This company has been a blessing to myself and the balance of the I.T. team.
What do you dislike about the product?
There is nothing to dislike. KnowBe4 has everything you need to deploy a successful I.T. security testing portal to check to see if employees are practicing their training.
What problems is the product solving and how is that benefiting you?
I have all the users in the company thinking before they click...IF they click. We have a rule of thumb: if you didn't expect it...then don't open it. KnowBe4 phishing campaigns have made my life so much easier.
Recommendations to others considering the product:
Ease of use....you're missing out if you don't incorporate KnowBe4 into your I.T. Security
KnowBe4 end-user awareness and phishing mitigation
What do you like best about the product?
KnowBe4 creates employee awareness around phishing and other targeted attacks which they would otherwise fall victim to.
What do you dislike about the product?
PhishER should be part of the paid KnowBe4 suite. We utilize the PAB; however, the report e-mail simply goes into a black hole. We have limited staff, so we can't follow-up on every reported e-mail. At the very least the price should be dropped significantly for existing customers.
What problems is the product solving and how is that benefiting you?
Our click rate has dropped substantially. We started at approximately 25% and after 5-6 months, it has dropped to somewhere between 3-4%. This means that our employees now look at every e-mail as potentially suspicious which helps with overall mitigation.
Recommendations to others considering the product:
If you are on the fence about purchasing this product (as I was), I can tell you with 100% certainty that it quickly and easily creates end-user awareness, and as a result will significantly lower your risk potential and subsequently reduce your attack surface.
Here Phishy Phishy
What do you like best about the product?
Easy to implement, well written help guides for initial configuration, very involved success manager.
What do you dislike about the product?
Only downside is that the initial Phish freaked out a few end users, which isn't necessarily bad as they did report it.
What problems is the product solving and how is that benefiting you?
End user cyber training, training on Phishing
Indispensable!
What do you like best about the product?
What I like best about KnowBe4 is that is completely automates a core responsibility of mine - I just set it and forget it! I can think of no other tool I use that provides as much value for such low maintenance and cost. With AD sync, auto-recurring phish tests, and automated training enrollment, I rarely have to spend my valuable time administering KnowBe4, yet my users are constantly being kept on their toes with phish tests, and if they fail a test, they are being reminded of their responsibility to be always mindful of threats and how to keep themselves and the organization safe.
What do you dislike about the product?
I dislike nothing about KnowBe4. I just hope it remains an affordable service as it is currently.
What problems is the product solving and how is that benefiting you?
It brings so much awareness of the social engineering threat to our organization. Social engineering is THE number one attack vector for cyber-threats. Phish-testing is a critical, effective defense against it, and KnowBe4 makes me look great to upper management. As an I.T. leader at my organization, I would not be doing my job if I were not training and phish-testing our users.
Recommendations to others considering the product:
KnowBe4 is a a bargain and a no brainer! Social engineering is the number one attack vector for cyber-threats and phish-testing is a critical, effective defense against it. As an I.T. leader at my organization, I would not be doing my job if I were not phish-testing and training our users.
Excellent Cyber Training For Businessess
What do you like best about the product?
KnowBe4 has helped all of employees be more alert when it comes to cyber security. Employees are much more cautious when it comes to opening unrecognized emails. The training is very informative.
What do you dislike about the product?
I know that highest package has the most content but it would be nice to have a few more games on the lower end packages.
What problems is the product solving and how is that benefiting you?
Our employees are much more aware of the potential risks that come from opening unknown emails and browsing the web. We have been able to find some vulnerability with our employees with the phishing emails being sent out every month. The general sense of cyber awareness is better throughout our company.
Product has been exactly what we needed.
What do you like best about the product?
Easy to setup and select training. timely with current events.
What do you dislike about the product?
I don't really have any negatives. Maybe configuring the email.
What problems is the product solving and how is that benefiting you?
Security Awareness Training requirement for employees
KnowBe4 Keeps my team on their toes!
What do you like best about the product?
It's easy to administer & manage. Sales reps are actually helpful, wanting to ensure I'm taking full advantage of my existing solution, rather than just sell something. It's also a great value for the price.
What do you dislike about the product?
I don't have any complaints. This solution is much easier to administer than any of the other solutions I evaluated and I looked into about a dozen. I don't have to create each test (like some solutions require) and the emails they send are quite convincing. I'm able to schedule it so that everyone receives unique messages at staggered times, making them even harder to detect.
What problems is the product solving and how is that benefiting you?
KnowBe4 effectively keeps my team on their toes and hyper-vigilant to detect & avoid phish mail. When someone falls for a phishing exercise, the refresher training is on point. As the administrator, I can see the communication they fell for and adjust our internal training accordingly.
Invaluable tool to keep keep users up to date on security
What do you like best about the product?
KB4 is extremely easy to use customize and configure. Great customer service and support.
What do you dislike about the product?
I would like to see more detailed and customizable reporting. Ideally and API that would allow us to connect with PowerBI.
What problems is the product solving and how is that benefiting you?
Keeping users up to date with security training. The phishing and vishing tests are also great.
Best Dollars we've spent on security in years
What do you like best about the product?
KnowBe4's training really uses real world examples. Their testing emails are so real that even my IT folks are impressed by their authenticity. We also like the ability to schedule random tests. This keeps everyone on their toes. In addition to all of the tools that KnowBe4 offers in its toolbox, our account manager calls periodically and checks in to see where we're at. He lets us know when new features have been released and always offers to walk me through setting up new or existing features. He's very encouraging and makes using the KnowBe4 tool set even easier than it already is. I look forward to when he calls.
What do you dislike about the product?
The only thing I dislike is that my budget isn't bigger to access all of the training videos. However, even with that said, there are many many many videos from which I can choose and they have all been great, relative, and well received by people in our organization.
What problems is the product solving and how is that benefiting you?
KnowBe4 has opened my organizations eyes to how easy it is for a bad actor to infiltrate our organization if people are apathetic and/or uneducated on the methods these bad actors can and will use. They have come to appreciate that humans are usually the weakest link in the security chain and are open and willing to learn new techniques to prevent external intrusions. With KnowBe4 and the tools offered it was easy to get them on board and persuade them that everyone's help is key to our organizational security.
Security Awareness made Easy
What do you like best about the product?
The ability to set up my security awareness program based on maturity level, and KnowBe4 creating a schedule to help me get to my desired maturity target.
The ability to select my phishing templates, launching a campaign, and forgetting about it until it is completed.
The videos/shows are great. My users have enjoyed them.
Free tools such as USB test, ransomware test, ...etc are also great.
The ability to select my phishing templates, launching a campaign, and forgetting about it until it is completed.
The videos/shows are great. My users have enjoyed them.
Free tools such as USB test, ransomware test, ...etc are also great.
What do you dislike about the product?
I do not have any dislikes. It was hard to sell the cost to management, but it is worth the money.
What problems is the product solving and how is that benefiting you?
1. maintaining a security awareness program
2. conduct phishing campaign to gauge awareness program effectiveness
3. Weekly newsletters/security tips
2. conduct phishing campaign to gauge awareness program effectiveness
3. Weekly newsletters/security tips
showing 1,091 - 1,100