KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,146 reviews
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KnowBe4 Security Awareness Training Easy to Navigate
What do you like best about the product?
I feel like the phishing simulations are like real phishing emails. Often people in the organization I work for gets fooled be these phishing emails. The effort to get the simulation setup is not much therefore it is easy to use and manageable. The training is also very interactive and keeps our users engaged. If help is needed the KnowBe4 support team is always reachable and ready to help. The is good tracking metrics also on the KnowBe4 platform.
What do you dislike about the product?
Best the emails are automated and sometimes adjust to users behaviour some users say that they get too many phishing emails. Personally I don't really have any complains.
What problems is the product solving and how is that benefiting you?
The Security Awareness of users is what is being solved for us. Our users are a lot more deligent about security and when they are in doubt they verify especially on phishing emails.
Excellent product that enhances our corporate compliance and security training
What do you like best about the product?
You can pick out the modules of interest and tailer to the organization. We have HR, Security, IT and Compliance review the library yearly and pick out the trainings for the month. We plan out training calendar for the year. If there is any new content that is released throughout the year, we may add it as an ad hoc training. Also, the app makes it easy for users to take their training "on-the-go".
What do you dislike about the product?
The library takes time to go through because there is so much content but that is a good thing actually.
What problems is the product solving and how is that benefiting you?
Creating training content that is interesting and can deliver the messsage in short bursts.
Great platform to train your employees on security awarness
What do you like best about the product?
I like the fact that the training is up-to-date and interactive. Also, their newsletter are beneficial, and I try to read each one of them.
What do you dislike about the product?
Nothing. I think it is straight forward platform.
What problems is the product solving and how is that benefiting you?
Keeping your employees up to date is hard, especially if you want to keep your company's security compliance. KnowB4 makes it easy and intuitive.
Great product with a large selection of training videos
What do you like best about the product?
Lots of training videos with options on just about every subject you'll need, with an option to download videos to add to your own LMS!
What do you dislike about the product?
There are really no downsides, everything is very customizable.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps our users learn about common phishing attacks. The amount of users who get their email password compromised due phishing attacks has dropped significantly.
Extremely useful program, I love it!!!
What do you like best about the product?
Easy to use, intuitive and functional. Good program!!!! Perfect!!!!
What do you dislike about the product?
I feel they can improve by letting you create or repeat duplicate some rules already configured.
What problems is the product solving and how is that benefiting you?
Security testing for corporate environment, it is beneficial to be prepared for future incidents.
Quality Training Software
What do you like best about the product?
The videos do a good job of keeping people engaged in the content. Setting up the software and whitelisting was easy with all the help docs. The well crafted tests keep people on alert, and aid them in developing the necessary skills needed to spot malicious emails.
What do you dislike about the product?
The GUI to create new trainings and run new campaigns could be more streamlined and easier to use.
What problems is the product solving and how is that benefiting you?
The critical problem on online safety. A surprising amount of users saw an email in their inbox and assumed it was legitimate because it made it past other spam filters. By improving associate security knowledge our security incident ratio has shrunk consiberably.
We needed a platform for Security Awareness training and in my opinion this is the best
What do you like best about the product?
It is very easy to use and very comprehensive. From training and instructional videos and modules to live phishing campaigns.
What do you dislike about the product?
I have nothing bad to say about KnowBe4.
What problems is the product solving and how is that benefiting you?
It gave us a great platform for security awareness training and phishing testing.
Easy to use and to the point product for user training
What do you like best about the product?
It is easy to use. I've set up multiple users that have no technical knowledge as training admins. They jumped right in, creating training and assigning it to groups of our users with no problem. Also, the phishing campaigns we run regularly are a hit. People take them seriously and get upset (in a good way) when they fail, learning from the experience.
What do you dislike about the product?
The SAPA tests are a bit of a challenge to justify as there are multiple right answers and some are "more correct" than others, which is frustrating to some people.
What problems is the product solving and how is that benefiting you?
We need to be ISO27001 compliant. The prebuilt user training and subsequent reporting goes a long way in helping us achieve that.
Other departments have asked if we can do their training
What do you like best about the product?
It's engaging. After October cyber awareness month, several other departments in the company, thinking we created our own training modules, asked if we could create their trainings. The specific feedback was that the training we used from KnowBe4 was much more interesting and engaging compared to other trainings we use in the company. As a cybersecurity porfessional I like that I can count on going to the store and finding things that are up to date and relavant to what is going on in the world.
What do you dislike about the product?
I honestly can't think of any off the top of my head. If there are any, they're so minor I don't think of them.
What problems is the product solving and how is that benefiting you?
it prepares and remindes everyone in our company how to deal with security incidents and to stay vigilant when it comes to phishing and vishing
Keeps Users Aware
What do you like best about the product?
KnowBe4 has a variety of comprehensive security awareness training videos, interactive models, and phishing simulations to effectively engage users and prepare them for cybersecurity attacks. The platform has a user friendly interface and plenty of customizable training options to tailor programs to our specific needs.
What do you dislike about the product?
Some users find training content somewhat repetetive.
What problems is the product solving and how is that benefiting you?
KnowBe4 addresses the important issue of human error within cybersecurity by educating users to recognize and avoid threats like phishing and social engineering. This reduces the likelihood of security breaches, which helps us safeguard sensitive information.
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