KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,145 reviews
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Security Awareness Training Review
What do you like best about the product?
The training is easy and user friendly. Implementation could be better, set up is a little confusing. But, the customer support is great, so that makes it better. We use this product often and there are many trainings to choose from.
What do you dislike about the product?
I wish the setup was easier. If I haven't used it in a while, I have to remember how to set it up all over again.
What problems is the product solving and how is that benefiting you?
It educates our employees about scams and brings awareness as to how to handle potentially dangerous information
Very useful software with great support
What do you like best about the product?
Knowbe4 and phishER allows for a high degree of automatoin to your phishing traing and responce. This is a great software for a small IT team that wants to increse the strength of their human firewall. There cu
What do you dislike about the product?
The phish ER ( phih alrert) button can be diffcult to work with if you are on a email server that isn't part of the big two. They are easy to intergrate into google and O365 though.
What problems is the product solving and how is that benefiting you?
We have scene a increase in our securityu scores from end users clicking on phishing emails
Very effective way to train users to recognize phishing/malware with easy to understand content.
What do you like best about the product?
The content is easy to understand, is engaging and does not require a huge investmen in time.
What do you dislike about the product?
Set up was not as easy as hoped in the admin console.
What problems is the product solving and how is that benefiting you?
Help users recognize phishing emails and avoid them.
Positive experience with KnowBe4
What do you like best about the product?
KnowBe4 has a lot of really great training materials on top of the phishing test campaigns that they handle. There is way more content available than we could ever use. But on top of the great content and the phishing campaigns, there service has been really great. Dedicated folks that have been with us the entire life of our account and we meet regularly to keep abreast of new features and look at ways to get better results with our staff.
What do you dislike about the product?
Very little downside to using KnowBe4, really. For us specifically the only sticking points are that we use a different Learning Management System for most training so we're using two different systems. That being said, I can import SCORM files from KnowBe4 into our other LMS and that works great. We have another email gateway system that offers some of the same phishing campaign options, so you could argue we're double-paying, but I feel like the training materials and phishing campaign options have been more robust in KnowBe4 so the added expense has been worth it to this point.
What problems is the product solving and how is that benefiting you?
KnowBe4 definitely makes my users more aware of the potential pitfalls associated with the day-to-day use of technology. Using KnowBe4 has made my users pay closer attention to their email and made them less likely to fall for phishing scams and social engineering attacks.
A good relationship with KnowBe4
What do you like best about the product?
We are able to tailor our training to individuals or groups within our organization to meet the specific needs of those groups. The tools are easy to use and KnowBe4 has a fairly comprehensive self test capability. Implemntation was easy and the KnowBe4 staff is always there to walk you through the setup of new tests or training campaigns.
What do you dislike about the product?
There is no way around it...As people come and go from the organization, the person responsible for KnowBe4 has some periodic maitenance work to do in order to keep the user lists and keep testing groups clean.
What problems is the product solving and how is that benefiting you?
KnowBe4 not only helps us track various types of training for compliance purposes, but also provides fresh training material as compared with some of the older training sites currently available for Financial Security Training.
Great training, and happy with are with the company, I think it has been very helpful for our team.
What do you like best about the product?
Good test for our employees, and I like the current training series.
What do you dislike about the product?
The penatration testing seems a little outdated, and should be more current.
What problems is the product solving and how is that benefiting you?
Teaches employees not to just click on anything that just comes in their e-mail. When in doubt, just delete the e-mail or report it.
Security Awareness Training and Email Phishing Campaigns with KnowBe4
What do you like best about the product?
In my role, it is essential to keep email and network security at the forefront of users' minds. After all, our users are the first line of defense. KnowBe4 allows us to quickly set up automated monthly phishing tests to help train our users in spotting potential email phishing attempts. Also, KnowBe4's training modules have a great deal of content that is very customizable to meet the needs of any company.
What do you dislike about the product?
From an Administrator's perspective, I really like all the management tools, but some of the settings can be cumbersome to figure out without diving deep into the knowledge base. The knowledge base has a lot of information, but it is not always presented in a way that quickly resolves questions.
What problems is the product solving and how is that benefiting you?
KnowBe4's security awareness training has helped our employees be more aware of the daily dangers of email and social engineering. Our users have made improvements in recognizing and reporting phishing attempts. In addition, the training modules help keep security awareness fresh in our users' minds and help them better understand the importance of the part they play in keeping our company more secure.
KnowBe4 - Phishing simulations and training
What do you like best about the product?
Phshing simulations are getting better and better. Plus, user risk profiles makes it easier to manage training.
What do you dislike about the product?
Some trainings are outdated. Need more tranings to be included for non-tech user base.
What problems is the product solving and how is that benefiting you?
It helps run phishing simulations smoothly. Helps us prepare better for BEC compromise.
Great Training Tool for Phishing
What do you like best about the product?
I like that there are many options to choose from when it comes to scheduling and sending out training to my endusers.
What do you dislike about the product?
The amount of links that it takes to get to my training.
What problems is the product solving and how is that benefiting you?
Training my endusers on what to look out for with the recieve a phishing email.
Review of KnowBe4
What do you like best about the product?
The ability to automate phishing campaigns.
What do you dislike about the product?
nothing, it seems fine for what it accomplishes
What problems is the product solving and how is that benefiting you?
Our employees are more cautious about opening and clicking on emails
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