KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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The most rewarding phishing training/awareness tool available.
What do you like best about the product?
The tool effectively raised the awareness from the staffs and the training becomes part of the new employee orientation mandate.
What do you dislike about the product?
Do not have any dislike about KnowBe4. The solution works for us.
What problems is the product solving and how is that benefiting you?
We have dramatically reduce the number of phishing emails clicked by the employees. The phishing report provides a good base for employee re-train.
Recommendations to others considering the product:
It is a small investment with big returns.
KnowBe4 allows me to create customized campaigns
What do you like best about the product?
KnowBe4 allows me to create customized campaigns that are relevant to today's topics and headlines for a thorough test of our employee's knowledge of how to avoid suspicious emails.
What do you dislike about the product?
Sometimes I cannot find a report formatted the way I like, but it is a minor inconvenience.
What problems is the product solving and how is that benefiting you?
The problems we are solving are better training and explore to employees to make sure they are keeping on their toes when it comes to avoiding the pitfalls of email scams or hacks.
Comprehensive and easy to use
What do you like best about the product?
The system is VERY comprehensive and easy to use. We migration from another solution that was harder to administer and this one is SO much better. The value for the price point is spot on.
What do you dislike about the product?
Sometimes the system is meant to be used "as designed" and doesn't offer quite as much flexibility as we would like. The team always helps us work through that though
What problems is the product solving and how is that benefiting you?
Security training, Phishing testing and campaigns etc.
Recommendations to others considering the product:
Get the full (premium) package over a long term contract to save $
Valuable training that's easy to administer
What do you like best about the product?
The program is easy to understand and the staff at KnowBe4 are very helpful. We were able to get things set up and the phishing tests deployed in just a couple of weeks. It was great to get a baseline score so quickly. I was surprised to find that even with our in-house training, our users were still only average at spotting phishing. Users have improved dramatically in a few months.
What do you dislike about the product?
There are almost too many choices for types of phishing emails and training. It's hard to pick.
What problems is the product solving and how is that benefiting you?
Our staff is becoming more aware of the threats of unknown emails and have significantly reduced their clicking.
Recommendations to others considering the product:
I feel like the staff at KnowBe4 really care that we get the most and best use of the product.
Fantastic product that just keeps on giving
What do you like best about the product?
Awesome array and quality of training content, great additional resources like phishing campaigns, PhishER and so much more.
What do you dislike about the product?
Nothing so far. Why do I need to put 40 chars? Bizarre.
What problems is the product solving and how is that benefiting you?
Providing regular, auditable security awareness training on a range of topics to a wide audience. KnowBe4 has made tracking which users have completed which training extremely easy. We also love the additional tools we have access to as part of the platinum package. Great pricing means we get huge ROI.
Recommendations to others considering the product:
Provides solid security awareness training in addition to a range of great security tools.
The ultimate teaching tool for cybersecurity!
What do you like best about the product?
The campaigns/training's are always current and pertinent. The dashboard is very straightforward and support is amazing. I am impressed how fast we have seen a change in our organization. Being a governmental agency we are always on high alert for virus, scams etc.
What do you dislike about the product?
I am not sure if I can actually list a dislike in all fairness. There have been no experiences that have been negative. As I stated, it is always evolving and has been a great tool.
What problems is the product solving and how is that benefiting you?
I can't believe how fast the staff responded to the training's and how much it has helped our district.The staff has learned how to recognize a spam/spoofed email based on all of the tools on Know be 4. For instance, they are not actively looking at the senders return address, not name. We have experienced at least 6 email scam attempts since implementing KnowBe4 and not once did the staff engage in the scam. The scammers go online to our public website and send emails on behalf of our director. Prior to Knowbe4 one of our staff believed it was
They have learned what spoofing is and what to look for. They find the training's also really help in their personal lives.
They have learned what spoofing is and what to look for. They find the training's also really help in their personal lives.
Recommendations to others considering the product:
This will be the ultimate teaching tool. look no further!!! This has paid for itself over and over.
Proven to be a valuable tool for our company
What do you like best about the product?
We like the overall ease of use. We have a robust platform of training and testing our employees without a large expenditure of time and effort from IT. We have slowly added additional training programs and will continue to add interesting content from the large library available. And the personal account success manager has proven to be a definite plus.
What do you dislike about the product?
Not a lot of downsides. The only real negative is users when the yearly training comes around again too soon.
What problems is the product solving and how is that benefiting you?
We have been able to expose the users to threats in a safe environment that let's them learn without there being any permanent damage.
Recommendations to others considering the product:
If you want to get a Security Awareness Training and Testing Program going fairly quickly and painlessly, KnowBe4 is the tool for you. Some years ago we were challenged by our auditors to have a formalized SAT program in place and we found KnowBe4. Our auditors have actually passed along KnowBe4 info to other clients that they audit. We have found that the KnowBe4 name is gaining recognition among the auditors that we encounter year in and year out. The name alone seems to instill a level of confidence that we are taking SAT seriously and are accomplishing the goal of improving our security posture.
Great Training, Great Education, Great Tools
What do you like best about the product?
How easy the system is to use. How intuitive everything is and how helpful they are when you need help. The modules are nice and have a lot of good content. It also helps that everyone is assigned their own account manager, who, in my opinion, does an excellent job in making sure that as a client, you are taken care of.
What do you dislike about the product?
I honestly can't say anything I dislike. They are a solid company that knows their stuff and it definitely shows. Probably the hardest thing you will have a hard time with is keeping up with all the new content that they release. It is amazing that they can release as much as they do as fast as they do.
What problems is the product solving and how is that benefiting you?
We can train our employee with the most up-to-date information in security awareness and send several tests to see how they are doing. The benefits are how you don't have to worry about having out dated education and how they are always bring in new content. I would highly recommend them for someone who is wanting to keep up to date with their employee training in regards to Cyber security.
Recommendations to others considering the product:
If you want a platform that will keep tracking of training your employees, actually training employees and running tests, all in regards to Security Awareness or Cybersecurity, KnowBe4 is your company. You have a dedicated account manager if you have any questions and always checks on you to make sure you are doing good. I would highly recommend KnowBe4, without a doubt.
Great information security training tool
What do you like best about the product?
KnowBe4 is a great information security training tool, offering a large selection of relevant training courses, videos, games, posters/art work, and newsletters. The phish tool includes a bunch of useful templates, which are easy to modify, and a community that is constantly adding more. Very happy with both the product and services.
What do you dislike about the product?
The tools - training, phishing, vishing, USB, and interfaces - are easy to use, and I haven't found any major issues with them. My only suggestions is 1.) offer videos in different formats (.avi, .mov, .mp4 & etc. - as not all customers with have the codecs needed to run the current versions) and 2.) add instructions for adding your own images to phishing campaign emails.
What problems is the product solving and how is that benefiting you?
We have just run our baseline phishing campaign, which was easy to setup and execute. We automated fails to be moved to another user group that is then assigned training. The reporting lets us see the real-time status of the phishing campaign as well as the training progress for those who fail.
Recommendations to others considering the product:
Great product and services. Highly recommend trying KnowBe4 during your vendor selection due diligence process, compare features/price against others, and you may decide it is a good fit for your organization.
Outstanding testing and training solution with great support
What do you like best about the product?
KnowBe4 has a wide range of training material in many different formats. While we originally got it for cybersecurity and Phishing recognition training, we've also used it in other areas such as HR training in Sexual Harassment and FERPA compliance. It's an easy-to-use interface that is also very flexible. Customer support is top-notch.
What do you dislike about the product?
The only down-side I've come across is not being able to build a multi-part training series with one setup. A new setup is required for each installment.
What problems is the product solving and how is that benefiting you?
We are working to increase awareness in cybersecurity, and general knowledge of computer safety. We have seen a significant drop in bad computing practices such as following click-bait and physical device security.
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