KnowBe4 Security Awareness Training
KnowBe4, Inc.External reviews
2,164 reviews
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Small Company's New IS Training
What do you like best about the product?
KnowBe4's team is extremely helpful and always available to answer my questions and help with any issue I may have. I like how the system can compare our company to our industry average and provides ever changing data and reports
What do you dislike about the product?
Sometimes when you email the team they will refer you to an article that doesn't exactly email your question but once you get them on a call they are very helpful. In addition you can't add someone to a campaign after you made it even if it is live and you added them to the group.
What problems is the product solving and how is that benefiting you?
KnowBe4 gives our customers the security they need by showing them that all of our customers are trained and ready to handle situations. The system is also able to keep track of all of our trainings/campaigns so that makes my job SUPER simple as I just have to prove that we are doing something.
Recommendations to others considering the product:
See how you can make the most of the system and your organization - use the tools they provide and ask about integrations (because I don't know about those and would love to know more).
Valuable learning tool for all levels of end users
What do you like best about the product?
The training courses are very well written and targeted toward a wide array of skill levels. From the novice end-user to the "IT guy", these modules are all easy to follow. I am also a big fan of the phishing tests to keep our users on their toes! In addition, a KnowBe4 rep contacts me on a regular basis, informing me of not only ways that I can better utilize the tools we currently have in place, but any new tools that might be of use to us as an organization.
What do you dislike about the product?
While I like the phishing tests a lot, many of the templates are targeted at what would typically go to an end user's personal email rather thank a business email. There tend to be a lot of these, and while they can be weeded out, I think a separate category befitting these types of templates would be better.
What problems is the product solving and how is that benefiting you?
Before KnowBe4, we have seen it all, and unfortunately "clicked" it all as well. End users are realizing that the worst-case scenario could easily happen to them, and KnowBe4 is giving them the tools to help ensure that they are not "the one".
Staff are now empowered with knowledge and are identifying phishing attempts
What do you like best about the product?
I like the live malware & phishing emails. They keep staff on their toes and increase awareness levels.
What do you dislike about the product?
Nothing! My users are better trained and able to add another layer of defense.
What problems is the product solving and how is that benefiting you?
The end result is my staff are keenly aware of how to spot impostors by accurately identifying phishing attempts and knowing to be aware of links & attachments.
We love the KnowBe4 platform!
What do you like best about the product?
The training has been extremely effective in preventing social engineering attacks. We can tell when a new employee has not completed the training as they immediately fall for our phishing campaigns. The Phish button was a great addition.
What do you dislike about the product?
It is some times difficult to keep the phishing campaigns fresh. Our employees seem to catch on. However, we do see they are also using the Phish button indicating they are also not being tricked with real attacks.
What problems is the product solving and how is that benefiting you?
Minimizing impact from social engineering attacks.
Recommendations to others considering the product:
Huge bang for the buck!
KnowBe4 is great!
What do you like best about the product?
I like the ease of the platform and the automated phishing emails to keep all employees on their toes as often as needed. This subscription is very affordable for companies with 20 employees or less.
What do you dislike about the product?
I can honestly say, I do not dislike anything regarding KnowBe4.
What problems is the product solving and how is that benefiting you?
We have determined our employees rarely click on phishing emails.
Recommendations to others considering the product:
It is a very affordable subscription to keep employees on their toes with it comes to phishing emails. Very easy to use and can make training/phishing emails automated based on each companies needs. Every time a phishing email is sent out, results are sent in a email versus having to log in to view.
KnowBe4 is a must have in today's phish happy world...
What do you like best about the product?
The simulated phishing tests, the access to a wealth of superb training materials, and Phish ER.
What do you dislike about the product?
Honestly, nothing. The value and ROI is great. They do what they are supposed to do and they do it very well.
What problems is the product solving and how is that benefiting you?
Training our entire company on becoming more aware of the risks posed by phishing and malicious emails. How to spot those and how to report them properly. We have seen our phish prone number go from a very high percentage (over 30%) to 1-2% per quarterly test.
Recommendations to others considering the product:
KnowBe4 is great and the product will do what you need it to and more. Though, make sure you have complete support and buy-in from executives and leadership at your company. There needs to be support from them and policy supporting it, to make it truly effective.
Excellent security education and training
What do you like best about the product?
The phishing tests and regular updates on trending exploits.
What do you dislike about the product?
For companies that have been with KnowBe4 for long, the training interface could be more user friendly when onboarding new employees.
What problems is the product solving and how is that benefiting you?
Employees are on high alert for phishing emails and have a better appreciation for safeguarding all company data. Through KnowBe4 and its training, they have a better understanding of how attackers work and how even a simple comment online could be used against us.
Recommendations to others considering the product:
Review the KnowBe4 site. Make use of their free tools when able.
The most important piece of your threat defense
What do you like best about the product?
It is an efficive educational tool for all users
What do you dislike about the product?
Web interface is a bit clunky and not very intuitive.
What problems is the product solving and how is that benefiting you?
Essential piece of our Security layers. Our users are much less likely to be fooled via social engineering threat tactics.
Recommendations to others considering the product:
Every organization with users that open a web browser or use email needs this!!!
Great Teaching Tool and More!
What do you like best about the product?
We have been a KnowBe4 customer from almost their beginning and they listen to what their customers want and need and they deliver. Great customer service and support. They are always evolving and have new content and tools.
What do you dislike about the product?
I would like to see the reporting be easier to use for monthly board reports. They do have a new reporting tab that I am not very familiar with yet. If I took the time to contact my rep he would help me but sometimes it would be easier for me if it was a smaller learning curve. I would like there to be a place where I could keep all training from being skipped through.
What problems is the product solving and how is that benefiting you?
My end users are learning not to be so click happy and to slow down and think. The training benefits them in their work and personal lives and we cannot afford not to train people in today's technology, good and bad.
knowBe4
What do you like best about the product?
KnowBe4 is an easily configurable, user friendly tool to train your users
What do you dislike about the product?
Have not come across anything yet that I do not like
What problems is the product solving and how is that benefiting you?
We phish and vhish our users on a regular basis. Videos are great for training and multiple topics and user levels to choose from. Posters are very helpful as reminders.
Recommendations to others considering the product:
good value for the cost
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