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Console Connect User Experience
What do you like best about the product?
Getting quotation is simple and easy to use. Ordering & Provisioning is also automated for prompt service activation. Platform includes last mile although in selective countries for now. There are multiple service available on the platform not only connections but, also CloudRouter, IoT/Edge SIM and more. Number of Data Center and Clouds connected is impressive and expanding continuously.
What do you dislike about the product?
Need to add more countries. Also provide an altrnative solutions for the unconventional countries
What problems is the product solving and how is that benefiting you?
=> Reduce turnaround time to get quotation
=> No need to lock in long contract period
=> Pay as use/needed
=> Quick activation/delivery against months of lead time
=> Direct & Secured connections rather than public internet
=> No need to lock in long contract period
=> Pay as use/needed
=> Quick activation/delivery against months of lead time
=> Direct & Secured connections rather than public internet
Committed and Reliable
What do you like best about the product?
Team is very responsive and committed for follow up on service
What do you dislike about the product?
limitation of new services like Disaster recovery solution, liimited number of Internet Exchange
What problems is the product solving and how is that benefiting you?
Connecting Customer to Cloud Services Providers
Self service alternative connectivity
What do you like best about the product?
Portal is intuitive and good backup options for existing connectivity requirements.
What do you dislike about the product?
Improve multi-selection of country and data center locations. Increase coverage for on-net presence and 10G and 100G capability.
What problems is the product solving and how is that benefiting you?
It helps provide alternative, economical backup to existing network.
easy to use
What do you like best about the product?
Easy to connect with oversea data center
What do you dislike about the product?
doesn't have reseller interface. cannot make up sell to end user
What problems is the product solving and how is that benefiting you?
Japan & Taiwan DC connectitivty
Good Alternative Connectivity
What do you like best about the product?
Easy connectivity setup and good for backup to complement our existing setup
What do you dislike about the product?
Would be ideal if the nodes are increased for more On Net presence
What problems is the product solving and how is that benefiting you?
it helps provide a backup solution to complement our main network
Easy on-demand network services
What do you like best about the product?
Easy signup, and fast provisioning are what really make the product valuable
What do you dislike about the product?
Documentation around some of the add-on services is limited, and this created confusion during initial service setup.
What problems is the product solving and how is that benefiting you?
It was a quick and easy way to add connectivity in otherwise difficult-to-reach markets/cities.
User Friendly, FAQ provided, easy to navigate.
What do you like best about the product?
Instant pricing, Ease of Use, Frequency of Use
What do you dislike about the product?
If the portal pricing could be illustrate in a geographical that will be more convinient
What problems is the product solving and how is that benefiting you?
Instant connectivity & availability
Good for site to site connectivity
What do you like best about the product?
This is a one-stop solution for your multi-cloud needs. Here we use Console Connect SaaS service without any hassle to connect our cloud endpoints and datacenter endpoints.
What do you dislike about the product?
They are in the very initial stage of the product. Still for small projects in the test phase we can use this kind of SaaS solution, which comes pretty affordable.
What problems is the product solving and how is that benefiting you?
We have used this to solve our manual configuration issue each and every time we need to connect our different sites and also they provide a solution to any errors that occur during connectivity.
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