I can describe some of the use cases for the product in general. I'm working with the Infoblox BloxOne Threat Defense for the government, but I'm not sure if I can provide much information about that because it's secret-related.
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Valuable analytics integration improves data insights but needs fewer restrictions
What is our primary use case?
What is most valuable?
What is valuable about the Infoblox BloxOne Threat Defense is especially the monitoring and reporting, which provides valuable information. The integration with any SIEM is very valuable for getting DNS query analytics, and this is very important.
The threat analytics tools in the Infoblox BloxOne Threat Defense improve security response through integration with another platform, allowing you to gain insights on your own data happening within your own Infoblox BloxOne.
What needs improvement?
Many things can be improved with the Infoblox BloxOne Threat Defense. I don't have specific improvements in mind, but there are many tools that can be enhanced.
I can give you an example: having too many restrictions in a platform is not a good thing for the developers.
For how long have I used the solution?
I have had 4 years of experience with the Infoblox BloxOne Threat Defense.
How are customer service and support?
I would rate their customer service or technical support as not always good. You can be fortunate if you meet someone knowledgeable because most people try and get you to a certain point. It depends on your level of technical expertise. From my perspective, I would say it's not good. From my experience, it seems to vary, and it's less relevant from an objective perspective.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
The main differences between BlueCat and Infoblox BloxOne depend on your licensing, and there are various aspects to consider.
I think the pricing for the Infoblox BloxOne Threat Defense is very expensive. I believe the competitor, BlueCat, offers better prices.
What other advice do I have?
I know that the Infoblox BloxOne Threat Defense supposedly has AI integrated according to suppliers, but personally, I don't use any AI tool to work with it. That being said, it's a black box, and it's not a Linux machine that you can add features to at will.
Overall, I would rate the Infoblox BloxOne Threat Defense as 8.5 out of 10.
User-friendly interface and powerful analytic reporting enhance threat defense capabilities
What is our primary use case?
I primarily use Infoblox BloxOne Threat Defense in the banking sector and oil and gas industries.
What is most valuable?
The most useful aspect of Infoblox BloxOne Threat Defense is its user-friendly interface and its powerful analytic reporting. The product has been implemented in the banking sector.
What needs improvement?
If Infoblox invests in network observability, especially from the perspective of DNS and IP address observability, it could be a significant improvement.
For how long have I used the solution?
I have experience with this product for eight months.
What do I think about the stability of the solution?
I have faced quite a few problems in my eight months of experience with the product in GTS, despite it being a relatively short period.
What's my experience with pricing, setup cost, and licensing?
Infoblox BloxOne Threat Defense can be expensive for the commercial sector, particularly in Egypt, as this sector does not have a huge budget compared to banking or oil and gas, as the regulations are not as strict.
What other advice do I have?
My overall rating for Infoblox BloxOne Threat Defense is eight out of ten.
Improving DNS security posture with comprehensive threat detection
What is our primary use case?
We use Infoblox BloxOne Threat Defense for protecting against DNS tunneling, malware detection, DGA, and other threats. All our requests in the direction to the internet go through Infoblox BloxOne Threat Defense.
What is most valuable?
The most valuable features include malware detection, phishing, DNS tunneling detection, DGA, and DNS firewall feeds. Our network's DNS security posture has improved because of these features. It is important for us because the tool helps us handle security issues effectively.
What needs improvement?
The UI performance could be better in the future, as sometimes there are delays. Additionally, DNS resolution speed could be improved to match that of Google DNS or Cloudflare DNS.
For how long have I used the solution?
We have used the solution for more than a year.
What was my experience with deployment of the solution?
We did not face any challenges during the initial setup. The setup is quite easy, and the implementation took about two to three months. We simulated all traffic and spent time tuning rules before full deployment.
What do I think about the stability of the solution?
The stability of Infoblox BloxOne Threat Defense is near perfect at a rating of ten. Stability is critical for us because each DNS call is crucial for our services, and any issues with Infoblox BloxOne Threat Defense would impact our services.
What do I think about the scalability of the solution?
Infoblox has to manage scalability, so we can't do much about it. However, it is quite scalable, with a rating of eight or nine.
How are customer service and support?
Customer service is rated as an eight. They responded quickly and effectively when we experienced some over-blockings recently.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used solutions from Spamhaus and others. We switched to increase our security maturity, as many attacks are related to DNS, and we needed to detect such issues.
How was the initial setup?
The initial setup was rated an eight, indicating it was mostly easy with no significant challenges.
What about the implementation team?
Two people were involved in the deployment process.
What's my experience with pricing, setup cost, and licensing?
Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us.
Which other solutions did I evaluate?
We evaluated other vendors, but Infoblox BloxOne Threat Defense was chosen. Specifics on other evaluations were outside my scope.
What other advice do I have?
I rate Infoblox BloxOne Threat Defense as an eight overall. While the tool offers valuable features and stability, the unexpected subscription price increases remain a concern.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Tough Security Solution with Some Setup Challenges
What do you like best about the product?
"BloxOne Threat Defense is great for spotting and reacting to cyber threats instantly, so you stay protected without slowing things down.
It works well with your existing tools and uses the latest threat info to keep your network safe." It's easy to use.
Customer support is top-notch and I used to use frequently.
It works well with your existing tools and uses the latest threat info to keep your network safe." It's easy to use.
Customer support is top-notch and I used to use frequently.
What do you dislike about the product?
One thing to watch out for with BloxOne Threat Defense is that it can be a bit complex to set up and might be more expensive than some other options. It might take a bit of work to get everything just right.
What problems is the product solving and how is that benefiting you?
BloxOne Threat Defense keeps your network safe by catching cyber threats before they become serious issues. It works well with your current security setup, making it easier to protect your systems without a lot of extra effort.
A hybrid solution for DNS security with insights and security reports
What is our primary use case?
We use the solution for DNS security.
How has it helped my organization?
The solution provides insights into what’s happening on the network. It enriches the information internally.
What is most valuable?
The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.
What needs improvement?
The product could be cheaper.
For how long have I used the solution?
I have been using Infoblox BloxOne Threat Defense as a consultant. We are using the latest version of the solution.
What do I think about the stability of the solution?
The product is very stable.
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
We have no issues with the scalability. 10-15 users are using this solution. It is suitable for medium and enterprise users.
I rate the solution’s scalability a ten out of ten.
How are customer service and support?
Technical support is very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Cisco Umbrella is more flexible and a very good competitor.
How was the initial setup?
The initial setup is very straightforward. It is a SaaS solution designed for cloud security. The on-premises part is easily implemented. It facilitates a complete migration for comprehensive use cases. It takes about a month to get everything migrated, with fine-tuning and thorough testing.
Deployment involves planning, testing scenarios, defining acceptance policies, and then gradually migrating small network parts to utilize them effectively.
I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The product is expensive depending on all features.
I rate the product’s pricing an eight out of ten, where one is cheap, and ten is expensive.
What other advice do I have?
I recommend the solution for extra insights and protection.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
BloxOne Threat Defense
What do you like best about the product?
This is an excellent tool for managing threat which may be external and internal with reporting feature. It is easy to implement and use and it has nice customer support. We use it daily and very to integrate for API implementation.
What do you dislike about the product?
There is nothing which I disliked about this tool.
What problems is the product solving and how is that benefiting you?
BloxOne Threat Defense helping to solve issues for client for managing various services. It is available on cloud which makes it easy to login from anywhere.
Great customer service!
What do you like best about the product?
We recently had some minor with BloxOne Threat Defense and needed some immediate assistant. When we contacted them, they were swift, friendly and answered our questions within minutes!
What do you dislike about the product?
I have not yet had any ready complaints about BloxOne Threat Defense. They have helped keep ourselves secure and have provided assistance when we needed it.
What problems is the product solving and how is that benefiting you?
Using their unique analytics platform, they help monitor and stop communication between potential threats and provide overall DNS security.
The tool is stable and scalable and is one of the best DNS solutions in the market
What is our primary use case?
The solution can be used for DNS security. We sold it to a bank.
What is most valuable?
The product is stable. It’s the best DNS solution.
What needs improvement?
The product is slightly more expensive compared to other DNS solutions.
For how long have I used the solution?
I have been selling the solution for a year. I have sold it only once.
What do I think about the stability of the solution?
I have never heard a negative comment about the tool’s stability from the customer.
What do I think about the scalability of the solution?
The tool is scalable. Most of our customers use Infoblox. I have sold it to one customer. The others had it already.
Which solution did I use previously and why did I switch?
Infoblox is more expensive than Palo Alto.
How was the initial setup?
The initial setup is easy. We provide both cloud and on-premise solutions. The deployment takes one to two weeks.
What's my experience with pricing, setup cost, and licensing?
The license fee can be paid annually, once in three years, or once in five years.
What other advice do I have?
I would recommend the solution to others. If someone has the budget, it’s a very good product. Overall, I rate the tool an eight out of ten.
Enhances existing security posture and suitable for larger enterprise customers
What is our primary use case?
From an Infoblox perspective, it's interesting because it is pretty much about dedicated security-focused customers who are looking for advanced technology. It wouldn't be suitable for a customer who hasn't addressed their web security or firewall needs.
So it's mainly targeted toward larger enterprise customers, and there are only a handful of the customers who are for Infoblox in New Zealand.
What is most valuable?
Picking the most valuable feature is like asking what your favorite color is. It depends on what problem you're trying to solve for a customer. If a customer has a specific requirement regarding DNS security, then they would consider Infoblox BloxOne Threat Defense. If they are looking for a data lake, they might explore other options. It really depends on the exact needs of the customer. It's all dependent on the customer's requirements and the specific use case.
You wouldn't sell it to a customer who only has five to ten users. It's meant for customers with a large IP base and a strong cybersecurity posture. Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products. It supplements what you already have. You can't supplement something that you don't have in the first place. It's going to integrate with your existing systems, such as your security tools, data sources, and firewalls.
What needs improvement?
From a technical perspective, it's a good product. It performs its intended functions well.
However, from a channel perspective, it would be beneficial to have a scaled-down version for partners or customers who may not have the enterprise-level scale but still want to enjoy the benefits of the solution.
For how long have I used the solution?
I have been working with it hands-on since about September last year. I use the latest version.
What do I think about the stability of the solution?
From what I understand, it is fairly stable. I haven't heard any complaints about it.
What do I think about the scalability of the solution?
From a scalability perspective, it scales high, so I would rate it a ten. However, it doesn't scale down well; that's a problem. I work with businesses of all sizes, depending on their needs.
How was the initial setup?
The initial setup is not a simple "click-click-next" installation. It requires some level of experience and technical know-how. So the installation process is quite challenging.
The time taken to install the solution could be days because it is a project-based installation. So it's not like a firewall where you can simply set it up and start monitoring. It would involve several days or even professional services consulting, depending on the specific requirements of the customer.
What about the implementation team?
From my perspective, I have two engineers dedicated to the implementation process. But the number of engineers required can vary. It depends on the complexity and size of the project. It could take longer if you have a larger team working on it.
When it comes to maintenance, from an advanced enterprise perspective, you would typically have an entire team dedicated to your security posture. So you would have a team behind the maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
It's a pricey solution because it's for the advanced kind of customer. It's not gonna be cheap. I would rate the pricing a seven out of ten, where one is cheap and ten is expensive. The pricing model is on an annual basis. There are additional costs for support.
What other advice do I have?
I would advise understanding what problem you are trying to solve. That's the key. Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Best Defender - BloxOne Threat Defense
What do you like best about the product?
BloxOne Threat Defense is the solution of Infoblox. I have integrated this solution into the cloud support portal and the grid. This solution provides DNS security that protects users, devices and any endpoints. Threat Defense is advanced analytics based on Machine learning,highly accurate and automated to detect and prevent a range of threats. I have implemented this solution mainly through a tool like a Dossier tool is the context information to show.
What do you dislike about the product?
I have integrated this solution, and it has no dislikes on my side because if any threats to your organisation, they automate to detect and prevent a range of threats.
What problems is the product solving and how is that benefiting you?
BloxOne Threat Defense is the solution of Infoblox. I have implemented and configured this solution. This solution protects users and devices anywhere from cyber attacks. The analytics are based on machine learning and high automation to detect and prevent threats. The benefits of this solution are any attacks in your organisation you remediate faster and are managed securely.
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