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    Non-Profit Organization Management

Good DAM solution, but clunky

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
My organization had almost 10 years worth of photo archives scattered on multiple cloud services and folders. In adopting Canto, we have finally been able to consolidate and organize. The functionality of being able to filter, tag, and search by keywords has certainly streamlined my work as a designer and I use it nearly every day. I have had a few issues with it, but customer serivce has always been helpful and speedy!
What do you dislike about the product?
Smart tags absolutely suck. The UI is not the most intuitive, which has made implementing this to rest of staff a little tricky. My org has a huge photo collection, and I think Canto lacks some useful features in handling this large of a library. The Canto Adobe connector is also quite clunky.
What problems is the product solving and how is that benefiting you?
WIth a large and disorganized photo library, the process of finding photos and assets and sharing them was time consuming and difficult. Canto streamlined this process considerably!


    Claire M.

Easy Learning Curve

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Canto is super easy for beginners to use. It's easy to change settings, create portals, organize, add metadata, upload photos, etc. I like the ability to sync to Box, and I like the easy of workspaces.
What do you dislike about the product?
I dislike how only the most popular Tags are ever shown in the filter panel. This is limiting. I dislike how difficult and unintuitive it can be to clear out a search: e.g., when I run a text search and get no results, I have to return to the folder I was previously in, in order to run another search, otherwise I am still in that no results search and nothing will be returned. I wish the slate was wiped clean with each search, so to speak, or that there was a 'Clear Search' button. I really dislike how empty metadata fields display in the portal and how you have to hover to see the full text because the character limit for display is so small.
What problems is the product solving and how is that benefiting you?
We are using Canto to organize hundreds of thousands of images and videos and offer an access portal to them to members of organizations. We also use it to hold and display brand guidelines and assets.


    R S.

Find Photos in a Flash!

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy to find assets between search tools, tagging system, facial recognition, etc! Also love that I can put the same assets in multiple folders, that I can easily share both upload and download links with non-Canto users, and that I can access my assets from anywhere I have internet.
What do you dislike about the product?
Organizing folders/files is not the most user friendly/intuitive. Trying to move mass amounts of files around takes far too long, and not all of the icons/features are easy to grasp.
What problems is the product solving and how is that benefiting you?
Canto makes the lives of our graphic designers TEN TIMES easier with Adobe Canto Connect and the ease with which we can search for photos and assets. We were storing everything on a very slow network/server before, and Canto has really expedited that process for us.


    Lane K.

Love Canto and the team!

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Canto has been the perfect DAM for our growing team as we have so many assets and so many different people needing access to the assets. The team has been so helpful with the transition also!
What do you dislike about the product?
The only downsides are the adjustment it is taking our team to go from a traditional cloud storage site to Canto. The different words and the inability to put assets within folders (unless they are in an album) have been an adjustment for our team but the whole team at Canto has been SO helpful!
What problems is the product solving and how is that benefiting you?
Holding assets and managing who (internally and externally) can access our assets.


    Hendy S.

Easy to use

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Canto has been a really wonderful addition to our team and the ease of use has made the implementation simple. It's a great organization tool and helps us find images and videos quickly. The customer service and implementation team also helped guide us through everything very well.
What do you dislike about the product?
No problems thus far using the platform.
What problems is the product solving and how is that benefiting you?
Image and video management, image tagging, and file sharing


    Greg T.

Our Experience (so far) with Canto

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Canto has allowed us to quickly do away with a mess of shared network drives over which we had very little control regarding access or what was added or deleted. Now everything is in Canto, which is searchable and also filterable using fields that we created and defined. Loving the document control where I can see a history of updates and go back to earlier revs. We've also taken advantage of the Portals tool to create a series of document collections based on our main product lines and the industries we serve. Finally, we have built a customer facing material database (we are a plastics manufacturer/distributor) and document technical library that pull relevant documents directly from Canto, via the Canto API, and display them on websites built on the HubSpot CMS. No more maintaining a separate docs repository for those tools. Very happy with the product and the support team has been very responsive and helpful when we've needed API support.
What do you dislike about the product?
We have a big library and it has been a challenge to find some assets via the search tool, but the search itself is very configurable and with some tweaking it works fine. I think the portals could be a little more configurable, visually, and I find the editing tools there a little quirky, but that's really all I can think of.
What problems is the product solving and how is that benefiting you?
We had documents all over the place and now everything is in one place, searchable, with just a few people empowered to keep the library up to date. We have really taken advantage of the API to also display the documents in our Canto library on the web.


    Jordyn K.

Great way to store and organize large photo and video content!

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Easy to organize and share select content with outside partners.
What do you dislike about the product?
Nothing to list. I like the features available.
What problems is the product solving and how is that benefiting you?
We are able to manage all of our digital content in one place.


    Matt M.

User friendly DAM that leverages AI technology

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
I like the ability to leverage AI technology to add helpful metadata to our files. We especially like the facial recognition feature and find it to be very accurate.
What do you dislike about the product?
The UI is a bit dated, although it is pretty easy to navigate.
What problems is the product solving and how is that benefiting you?
Allows us to organize and index our digitial assets so that we can spend less time hunting for assets.


    Hospitality

Great Media Library Management

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Valuable features - Branding capabilities, ability to share private external links to upload media assets, cutomizations, user management
What do you dislike about the product?
Users can't share collections between Portals when users are assigned to a Portal
What problems is the product solving and how is that benefiting you?
Bringing marketing teams on the same page on media asset availability and latest content to use on campaigns.


    Non-Profit Organization Management

Canto is a great way to manage thousands of visual assets

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
Canto is great for many reasons, including:
- hundreds of users
-workflows
-ability to add fields for meta data
-always updating and creating new features
-flexible to work for any organization
-great, fast customer support
What do you dislike about the product?
I dont like that there isnt any easy way to find out what has been uploaded and by who. Its also very expensive and the new features are additional costs.
What problems is the product solving and how is that benefiting you?
Canto allows staff from all over the world to upload and access visual assets. It allows us to easily organize and tag all of our assets so they are easy to find.