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PhishER Plus

KnowBe4, Inc. | 1

Reviews from AWS Marketplace

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External reviews

523 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Timothy C.

Great tool and complete solution

  • May 07, 2021
  • Review provided by G2

What do you like best about the product?
I like the single inbox interface for reviewing the submitted messages. The phish alert is easy to install.
What do you dislike about the product?
Wish there was a phish alert button for outlook for Mac OS.
What problems is the product solving and how is that benefiting you?
Cutting down in attempts while expanding end user awareness.
Recommendations to others considering the product:
Confirm your needs and you should benefit from product offerings.

    Jamie R.

Great front line security!

  • May 07, 2021
  • Review verified by G2

What do you like best about the product?
Easy to use and set up. Help and support is also great!
What do you dislike about the product?
Cost is a bit much for smaller businesses.
What problems is the product solving and how is that benefiting you?
Help with managing and maintaining phishing attempts.

    Andrea D.

Solid phishing review platform - room for growth

  • February 25, 2021
  • Review provided by G2

What do you like best about the product?
Really great platform for all of the basics needed to review reported phishing emails. It's super easy and intuitive to start using right away. The addition of PhishRIP and machine learning algorithms has greatly improved it from its earlier iterations, allowing for more automation and orchestration, which saves us time. The actions and rules are pretty solid. Overall, very good if you're just starting out on the phishing email review path.
What do you dislike about the product?
Still no full-featured API, which is a bummer. I'm on the Beta program for the webhook feature, which is a nice addition, but still not a fully fledged API which would really help our overall incident orchestration and automation use cases. Really looking forward to when the API is released. There are other features that could be improved: reporting (I'd like to see more granular reporting capabilities), more intuitive search, some improved regex capabilities for rules, and better note taking features (still not searchable or editable).
What problems is the product solving and how is that benefiting you?
Having a central platform for phishing report analysis is a great benefit, especially if you're going from just receiving a bunch or reported emails in a group mailbox. It really helps with metrics, standardizing procedures, automating some of the enrichment, allowing for searchability and adding metadata. Has many neat features which have saved us time and improved our visibility.

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