Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
PhishER easy way to manage your potential threats.
What do you like best about the product?
PhishER's ability to flip a phishing attack into a training exercise for your employees to learn from and reduce the threat to your business.
What do you dislike about the product?
Navigation in the administration tool can be challenging to locate what you are trying to find.
What problems is the product solving and how is that benefiting you?
The ability to analyze and prioritize messages promptly has been a significant benefit. Before, it would take days to determine if a message was a threat.
- Leave a Comment |
- Mark review as helpful
Security Training Made Easy
What do you like best about the product?
Working with the account team to help set up the campaigns. The dashboard makes it easy to manage and see what's happening for each campaign. Great Training videos.
What do you dislike about the product?
We just started with KnowB4 and haven't found anything I dislike yet. The initial 'secret' campaign did scare many people who reached out to us and we were unsure how to handle the mass questions.
What problems is the product solving and how is that benefiting you?
We hope to educate our team on recognizing phishing/spear phishing emails. Overall cyber security education to help better protect the company and individuals.
Great tool for analyzing threats
What do you like best about the product?
how I can create queries to remove the same email from different mailboxes
What do you dislike about the product?
I wish there were some type of communication of the outcome with the reporting user
What problems is the product solving and how is that benefiting you?
phishing emails are now reported on a much easier way; we have reduced the risk of opening dangerous emails
Recommendations to others considering the product:
it is a great tool, you don't know until you have it then you can't live without it
Useful, Effective
What do you like best about the product?
Being able to pull all infected or suspicious emails (PhishRIP) from the company network before "the usual suspects" have the opportunity to click or open malicious attachments brings a great deal of peace of mind. PhishFLIP's ability to create a testing opportunity out of what was once a genuine threat is also valuable, as it creates a "real world" training experience. Integration with VirusTotal allows automated scanning of links or attachments which speeds up response time
What do you dislike about the product?
There is some room for improvement in the automation of resolving reported emails. Setting up rules is not particularly intuitive and, having not seen a volume to justify it, I have not spent the time to figure it out. Additionally, the query process for PhishRIP feels unpolished as it's not always easy to narrow down requirements. Also, if the reported email comes via a chain of "Is this safe?" emails being passed around, the original contents (sender, recipient, etc.) can become lost in the traffic and queries can become impossible to create effectively.
The inherent flaw with the PhishER approach is that it does little to mitigate ongoing attacks. This is in line with KnowBe4's approach to CyberSecurity in general which emphasizes the "human side" of cybersecurity, but can be frustrating when you're being bombarded by a specific attacker who is hoping his persistence will pay off and PhishER offers no way to shut down specific users, domans, IP's etc. All of that needs to be done at the firewall or ESA level.
The inherent flaw with the PhishER approach is that it does little to mitigate ongoing attacks. This is in line with KnowBe4's approach to CyberSecurity in general which emphasizes the "human side" of cybersecurity, but can be frustrating when you're being bombarded by a specific attacker who is hoping his persistence will pay off and PhishER offers no way to shut down specific users, domans, IP's etc. All of that needs to be done at the firewall or ESA level.
What problems is the product solving and how is that benefiting you?
Multiple instances of widespread attacks have been shut down, quickly and efficiently. This reduces the time spent on addressing the attack and minimizes vulnerability.
Recommendations to others considering the product:
As we are now looking at replacing our end-of-life ESA, we are discovering that there are other companies that can offer more holistic packages that include the hardware, the training, and the software. PhishER was something we added on as part of our need to implement training and so, at the time, working with KnowBe4 made a great deal of sense. However, now that we are looking at replacing our ESA I would have preferred to opt for a total-solution package. This is not because I am in anyway dissatisfied with KnowBe4 or their PhishER product, but because I dislike having to manage multiple tools and will always opt for more complete integration in a centralized package where I can.
If you're in need of a "total package" hardware, software, and training oriented security solution, there are, I think, better options - albeit far more expensive ones. But if you're looking for something to add onto your existing security measures, then KnowBe4 is an effective and affordable option.
If you're in need of a "total package" hardware, software, and training oriented security solution, there are, I think, better options - albeit far more expensive ones. But if you're looking for something to add onto your existing security measures, then KnowBe4 is an effective and affordable option.
Saves a lot of headache looking if the email is legit or spam
What do you like best about the product?
PhishML that identify if the email is legit or spam
What do you dislike about the product?
It requires user input and not done from the point email comes into the user mailbox
What problems is the product solving and how is that benefiting you?
Identify the spam email and train the users how to report phishing email. Reduce workload for Service Desk and support
Recommendations to others considering the product:
Very easy to use and setup
A very sound product.
What do you like best about the product?
The ease of use for our users to report potentially malicious E-mails. I also like the PhishRIP option to clean messages from mailboxes quickly and effectively.
What do you dislike about the product?
Very little....for the most part, it has met or exceeded our expectations....ideally all of their products would be accessible through one pane of glass, so hopefully they create an interface that has all tools combined.
What problems is the product solving and how is that benefiting you?
It has cleaned up how we review potentially malicious messages. Our old method was cumbersome and ineffective.
Catching Phish & Throwing them on shore!!
What do you like best about the product?
I like the ease of simulating phishing attacks and how easy it is to set up training.
What do you dislike about the product?
I have yet to find anything that I'm not too fond of about KnowBe4.
What problems is the product solving and how is that benefiting you?
In the short time that we have had PhishER we are finding out just how many people click on things that they should not click.
Takes the burden off IT's shoulders
What do you like best about the product?
The automation features and machine learning allows us to focus more on mitigating phishing attacks. Users no longer forward us suspected phishing emails to ask us if they're real or not as well.
What do you dislike about the product?
Just starting out can definitely be jarring. There are so many extra features and things named weirdly that just a quick glance can be overwhelming. Luckily we had someone to help walk us through the basics and build up from there.
What problems is the product solving and how is that benefiting you?
We no longer have to stop what we're doing or have a user stop what they're doing just to ask a question about emails. They just hit the Phish Alert button and we look at it later.
Recommendations to others considering the product:
Talking with a KnowBe4 rep definitely swayed us on the decision. They do a great job of demoing their products.
Great tool and customizable.
What do you like best about the product?
Create rules for emails to automate flows and emails that users send in.
What do you dislike about the product?
I dislike that I have to go through the KnowBe4 portal to get to PhishER, no direct link.
What problems is the product solving and how is that benefiting you?
Letting users know that the email they reported is a phishing test and give them direct feed back.
Simple to use software for dealing with complex threats
What do you like best about the product?
KnowBe4 is a simple to use application that allows me as an IT Director to focus on educating my last line of defense...my users. The software is easy to setup and configure, and focus in on the relevant portions of my business.
What do you dislike about the product?
My account manager can be difficult to reach because they are so busy, but that is the price of success.
What problems is the product solving and how is that benefiting you?
PhishEr enables users to report suspected emails without having to ask IT "Is this email ok?" Once they are educated on the use, they can self service knowing that IT will address their concern.
showing 471 - 480