What do you like best about the product?

Introw won me over with its clean, approachable interface and rapid innovation. I made a suggestion during our evaluation, and within a few weeks it was live in the product. Customer support is direct and very responsive.

Introw won over my sales ops team by a) using Salesforce as master for all partner data and b) getting set up in a day with no other overhead needed.

What do you dislike about the product?

It's still a young company, and there are kinks to work out. That said, it is more than sufficient for anyone launching a partner portal for the first time.

What problems is the product solving and how is that benefiting you?

Partner communication and engagement

What do you like best about the product?

The integration to HubSpot is straightforward and just works. Channel Sales don't have to adapt their working process, they just go ahead and use HubSpot as before.

What do you dislike about the product?

Nothing at this point in time. For us it suits perfectly.

What problems is the product solving and how is that benefiting you?

Mainly the collaboration with channel partners (digital agencies or system integrators). In the near future we will also use it to collaborate more with tech partners as there is a brand new integration to Crossbeam.

What do you like best about the product?

Setting up Introw was incredibly easy, I was able to complete the implementation without any help in about an hour. From there, adding my partners was streamlined -- and I was pleasantly surprised to see it pulled in my partner data (including referrals, amounts, etc.) from the CRM without having to train it how to do so.

What do you dislike about the product?

There are a few times where I ran into snags and needed to take some time to figure out how to do something (eg. setting up a form), but as they continue to refine the product these will become fewer and further between. And if I wasn't able to figure it out myself, Intercom live support is a huge plus.

What problems is the product solving and how is that benefiting you?

I needed a way to accomplish 2 tasks: 1) track performance of my partners 2) enable my partners with similar information. I had tried using our CRM, which wasn't really cutting it. I also was using google drive folders to share case studies, etc. but found I was doing a bad job keeping them updated. With Introw, I'm able to streamline both of these functions within a single tool.

What do you like best about the product?

The word that keeps coming to mind when writing a review about Introw is "easy". Introw was easy to deploy and implement. It is easy to administer and has eliminated the operational burden of creating and managing individual accounts for partner users, which has accelerated partner access and freed up time for channel ops. Content management is straightforward and uncomplicated. Partner content can be both synced across all partners and/or specific for individual partners. I use a custom or hybrid approach where part is synced and part is custom. This makes it more personalized for and better serves partners in different tiers. Their customer support and product teams have been very attentive and helpful. The Introw portal is easier to manage and easier for partners to access than past PRM tools I have used.

What do you dislike about the product?

Introw could be more mature in certain areas, but the product team has been open about upcoming updates and roadmap features. They have been very open to feedback and have already implemented a few small changes that I have suggested. Although Introw may not have some of the advanced bells and whistles other PRM tools have, it has everything I need to provide a polished and easy-to-use portal to our partner community. It also has all of the backend integrations, administrative features, and reporting I need.

What problems is the product solving and how is that benefiting you?

With past PRM tools, the challenges were always the same.
Difficult to administrate, difficult to manage content, heavy burden on channel ops to grant and verify partner access (managing usernames and passwords), and integration issues, or long cycles to perfect the integration.

Introw has been a breath of fresh air. Most importantly, it is easy to use. Unlike past PRM tools, it does NOT require hours of training videos or courses before starting or to be able to use the platform effectively. It is intuitive and can be used on day one. It offers out of the box bi-directional integrations with all of the tools that we use including Hubspot and our CRM, SalesForce. Content management is also straight forward and managed in a central location. Contect can by synced across all partner templates. Custom content can also be added to individual partner templates, like co-branded content, or tier based content.

I have found the domain based partner authentication to be a real game changer. It has eliminated the burden on channel ops to manage each partner user individually. Individual credentials can still be used if needed for some or all users, but domain based access has proven very useful, safe, and effective for our needs.

This platform has simplified our partner deal registration and tracking process. Partners can login to the portal to register a deal, but they can also just submit a deal registration form directly from our partners page on our website without having to sign in. Their user or domain is automatically linked from the deal reg form to their account in our CRM. Deal registration acceptance can be set to auto accept or manually accept. We don't auto accept deal registrations as each one is reviewed before acceptance, but the option is there if we change our process in the future.

Most of the reporting that I do is out of our CRM, SalesForce, and other tools, but the integration between the tools was easy and completed in hours, not days. Introw does offer some great reporting, especially when it comes to deal tracking, partner volume, partner performance, and year-to-date performance. The bi-directional integrations gives us the option of updating and notifying our partner reps about sales notes and deal status updates or changes.

The Introw team has been very supportive, kind, and wonderful to work with. Anytime I have a question or need help, I slack our customer support rep. If he is unable to answer the question via slack, then we set up a web meeting. I could not be happier with the level of support. I really appreciate that we have not needed a lot of support. The platform is well designed, has great flow and a high level of usability.

What do you like best about the product?

Introw was extremely quick to launch and start collaborating with partners. I like the ability to create templates for different partner types that is catered to each partner. Their team has been extremely responsive with any issues or questions that I have had for them, using a shared Slack channel. As a fellow-up early stage company, it is good to work with others who are more nimble and act with urgency. This is used daily by myself and my partners and the feedback has been positive. Implementation and integration with our Hubspot system was very easy.

What do you dislike about the product?

Any thing that hasn't been right has been fixed, often in hours or days. I can't come up with anything I don't like.

What problems is the product solving and how is that benefiting you?

Provides a collaboration space for our partners, and a place to register and manage deal pipeline together. It also provides a way to share assets with partners.

What do you like best about the product?

I’ve been using Introw for the past three months, and it has significantly streamlined my workflow with our partner network. The tool offers fully customizable spaces, allowing me to tailor interactions with each partner efficiently. The interface is user-friendly, and the flexibility in managing communications and tracking progress has been a game-changer. It’s made partner management far more organized and straightforward. If you’re looking for a PRM solution that adapts to your unique needs, Introw is the way to go!

What do you dislike about the product?

Introw shows great potential, but being a newer product, some features need refinement. Minor bugs pop up occasionally. Excited to see how it evolves

What problems is the product solving and how is that benefiting you?

significantly streamlined my workflow with our partner network

What do you like best about the product?

Its really easy to setup, and very flexible to our specific use cases which are really centred around collaborating and communicating with our partners better.

Partners like it way more than PRMs as its v easy to login and use.

What do you dislike about the product?

Better user access management, but i believe they are working on this already.

What problems is the product solving and how is that benefiting you?

We were using a PRM previously which had so many unnecessary features and was too complex for our partners to really want to use. Introw has been so much easier for ourselves and our partners and has really promoted better collaboration.

What do you like best about the product?

Seamless implementation and integration with Hubspot (really takes 1 minute!!!)
Friendly UI, you can start in a self-service way no training is required
and the best is the support from the team, always available to solve and help

My partners love the centralized experience they have with Introw, this means more engagement and more opportunities for us

I'm using the solution every day and is becoming my main tool for managing partner relationships

What do you dislike about the product?

None at this moment
When something is missing the team is very open to evaluate it and adapt the product roadmap

What problems is the product solving and how is that benefiting you?

- partner network engagement and effort optimization
- poor partner experience
- tons of end point for partner with great confusion
- scalability of partner education and engagement
- sales and marketing handover to the network
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What do you like best about the product?

I have tried various PRM tools in the past, but no other tool comes close to what Introw has built. Introw has everything you need from sharing collaterals, creating a joint pipeline, getting an update as soon as a deal/opportunity has been updated in your CRM, scheduling a meeting with you, a built-in lead form that's integrated with your CRM, and a lot more!

What I really like the most is you can share this 'room' with your Partners without asking them to create an account with Introw. It's such a hurdle for Partner Managers to manage different Partner Portals, but with Introw, your Partners receive their own custom link which they can use all the time to interact with you. This custom link can also be shared with your sales team, so they can submit leads to your Partners without going through you, as a Partner Manager and download collaterals to share with prospects.

All in all, Introw is such an easy-to-use tool and they release updates frequently that levels up the way you interact with your Partners.

What do you dislike about the product?

I haven't come across anything that I dislike about Introw. But as they are still a young company, I'm sure they will come up with more features to make their tool more powerful

What problems is the product solving and how is that benefiting you?

Streamlining how I interact with my Partners is the biggest pain point that Introw is solving for me. With Introw, my Partners can easily download collaterals, share leads, and most importantly, interact with me (and our sales team) in deals we're doing together via the joint pipeline.