Duro
Duro PLMReviews from AWS customer
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Duro Labs is a game-changer for hardware startups
What do you like best about the product?
Intuitive UX and an incredibly responsive team. It has been easy to onboard new team members to Duro, and the workflows are agile and appropriate for our smaller team size as compared to other PLMs. We have seen the Duro team ship new features within just weeks of initial request, so the level of service and customer obsession from their part is truly unparalleled.
What do you dislike about the product?
We've had trouble tracking some of our costs over time, as it can be difficult to add shipping costs to components to understand how freight impacts overall product costs.
What problems is the product solving and how is that benefiting you?
We have moved our Bill of Materials out of Google Sheets, and we now have a single source of truth that can be used internally as well as externally. We also now have a clean workflow to approve engineering change orders that we use with our manufacturing partners.
Growing software with a lot to offer
What do you like best about the product?
The customer support for Durolabs is unparalleled. They really make an effort to help you understand their features and connect you with resources that will best help your needs as a company.
What do you dislike about the product?
Some features are yet to come. Not a bad thing, I'm looking forward to seeing them implemented.
What problems is the product solving and how is that benefiting you?
I am solving document and vendor organization. It's much easier to pool my CAD, drawings and release documents into Duro and chose what vendors see. Plus, it makes it easier for me to find an older file I had been working on.
Duro is our ideal entry-level PLM, having been designed with more care and smarts out-of-the-box.
What do you like best about the product?
Duro was very easy to use out of the box, and makes a number of smart choices for the user. It's flexible enough for most hardware workflows, without requiring exhorbident set-up time or fees. The MPN/DPN import feature can be a game-changer for smaller organziations that source primarily through distribution. And we've run into very few headaches importing large BOMs into the PLM (unlike most other products). Kellan and his team are focused on building out a good user experience for all users, but also communicative about options for customization.
What do you dislike about the product?
Some workflows/interfaces can be slightly sluggish, and it's not always obvious when there's a more convenient option elsewhere in the application. Although rare, there are some instances when Duro's defaults leave something to be desired. Users familiar with older and heavier PLM systems like Arena might miss some features, particularly around souring relationships and access control of third parties. But for a smaller organization, it's not hard to work around these things.
What problems is the product solving and how is that benefiting you?
Duro is a great way to get assemblies and BOMs out of Excel/Google Sheets and into an environment where the team can better control, communicate and collaborate on them. We use Duro as the source of truth for our manufacturing files.
Clean user interface and great implementation package from the Duro Team
What do you like best about the product?
The platform as a whole is very intuitive and adaptable to multiple ways of working. Robust error checking loop that helps the user catch mistakes prior to importing important information on the system. The sandbox feature is very useful especially when you are new to the software and want to practice uploads or edits prior to working directly in the system. Fantastic support from the Duro Team on any queries. The new Component variant feature is a game changer and makes creating new products extremely easy.
What do you dislike about the product?
It would be helpful to be able to have the sandbox copy all existing components in the library for a "real trial" environment. There are some small bugs that would make the platform much more enjoyable to use (having to log on to the web client every time, not being able to upload more than 100 components in spreadsheets at a time).
What problems is the product solving and how is that benefiting you?
Moving our official manufacturing and costing information out of spreadsheets to one source of truth. Duro gives everyone in our organization the ability to access the information in a clean and efficient way
Easy to use and incredibly capable. My go-to recommendation
What do you like best about the product?
- No software to install or manage
- Cheaper than the competition
- Easy to share URLs to specific files with team members
- Plugins for common programs
- Responsive support
- Cheaper than the competition
- Easy to share URLs to specific files with team members
- Plugins for common programs
- Responsive support
What do you dislike about the product?
- Small learning curve before you can get up to speed
- Cannot limit sharing to specific files for specific vendors
- Difficult to use multiple accounts with the same email (you need to add "+company name" to your email as a workaround . No big deal though)
- Cannot limit sharing to specific files for specific vendors
- Difficult to use multiple accounts with the same email (you need to add "+company name" to your email as a workaround . No big deal though)
What problems is the product solving and how is that benefiting you?
Commonly our clients use google sheets or excel to manage their Bill of Materials and upload files to google drive or dropbox. This means it is very difficult to ensure everyone has access to the latest and approved versions of all files. We needed a single source of truth we can share internally and with vendors to ensure there are no inconsistencies. Duro made it easy to transition over and they have been very responsive to our feature requests. They have plug-ins available for major Mechanical and Electrical CAD programs which makes importing the latest files simple and intuitive. Since the program is online only I can run it anywhere, including on my Chromebook when I am traveling. It is a fantastic partner program to Onshape.
Flexible and Evolving Platform
What do you like best about the product?
The team at Duro is constantly iterating on their product, coming up with improvements and reducing numbers of clicks almost weekly. The support team is also incredibly responsive and willing to help.
What do you dislike about the product?
If you plan to bring over any legacy files, utilizing Duro's implementation program is a must. They are able to do amazing things adapting the software to the way you work, but those customizations are not available on the user end.
What problems is the product solving and how is that benefiting you?
We implemented Duro to move out of Google Sheets and into a system that can handle Child SKUs and act as a single source of truth. Duro handles this flawlessly without bogging down our processes.
Great Tool, Minor challenges
What do you like best about the product?
Creating and referencing a Bill of Materials is intuitive. Great to also have photos and documentation available when reviewing parts. Interface is also easy to read.
What do you dislike about the product?
Would be nice to be able to filter between Top Level, Sub-Assy and Individual components, would simplify searching for a specific items and not have to scroll through entire list. Ability to enlarge an image as well.
What problems is the product solving and how is that benefiting you?
Consolidating BOMs and creating a source of truth. The program has been helpful in that we don't have to rely on excel spreadsheets and allows us methods to add a status or state of any particular BOM or part. Easy access to part descriptions and assemblies.
Great support!
What do you like best about the product?
The create part from a part number is MAGICAL!
What do you dislike about the product?
Some of the UI can be a bit unintuitive. Some more FAQs and tutorials would help. Duro makes up for it by having great support staff!
What problems is the product solving and how is that benefiting you?
Managing BOMs
Duro PLM an excellent starting platform
What do you like best about the product?
- Automated part creation based on part number.
- User friendly interface and UX for product management, part management and change order management
- Cloud based so in-sync across all systems
- Easy to add new users and vendors to the Duro platform as needed
- Multiple distributor information automatically added and can be easily updated for procurement
- User friendly interface and UX for product management, part management and change order management
- Cloud based so in-sync across all systems
- Easy to add new users and vendors to the Duro platform as needed
- Multiple distributor information automatically added and can be easily updated for procurement
What do you dislike about the product?
- CAD platform integration is a work in progress
- Limited tutorials and missing certain desirable features like currency conversion
- Custom part numbering categories not supported by default (but possible through a support request)
- BOM exports do not support customized templates and are difficult to interpret with the default template
- Limited tutorials and missing certain desirable features like currency conversion
- Custom part numbering categories not supported by default (but possible through a support request)
- BOM exports do not support customized templates and are difficult to interpret with the default template
What problems is the product solving and how is that benefiting you?
Duro helps our company keep record of all unique parts and current revisions of each component used.
It is our source of truth for manufacturing PO's and allows non-engineers to check all necessary data for procurement and communicate effectively with vendors without the need for an additional CAD seat.
It is our source of truth for manufacturing PO's and allows non-engineers to check all necessary data for procurement and communicate effectively with vendors without the need for an additional CAD seat.
Recommendations to others considering the product:
As with any new platform it is best to start with a trial project and evaluate if this platform meets your specific requirements.
Duro keeps me organized
What do you like best about the product?
The simple user interface makes it super easy to navigate and its great to look at.
What do you dislike about the product?
Not being able to use custom part numbers
Not being able to create new component categories
Not being able to create new component categories
What problems is the product solving and how is that benefiting you?
Keeping track of every part and detail of our product
Organized storage space for each component files
Being synchronized with my team
Organized storage space for each component files
Being synchronized with my team
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